Get rid of Trust Cleaner and srsvc.exe

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Threat's dossier

Threat indicator: HIGH
Name of the threat: Trust Cleaner
Command or file name: srsvc.exe
Threat type: Adware
Affected OS: Win32 (Windows 9x, Windows XP, Windows Vista)

Ways for invasion

The ingressed threat makes its copy on your computer and launches Trust Cleaner system process using the names similar to srsvc.exe or Trust Cleaner. It initiates a creation of new startup key under the name Trust Cleaner and value srsvc.exe.

If you need more information about srsvc.exe you should contact to us with the form above .

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Manual solution of Trust Cleaner problem

In order to make progress in getting rid of srsvc.exe manually you should delete all files assosiated with Trust Cleaner infection, including destruction of its registry keys and invalid DLLs. It is also recommended to delete files with names similar to Trust Cleaner from startup list. Sometimes Trust Cleaner can corrupt DLLs that can become a cause of unstability of your Windows. You will have to recover it from distribution to make it work correctly.To get rid of this threat, be assured to follow next points:

1. Destroy the malicious process and all associated files:

• tcd.sys
• tctool[1].exe
• Trust Cleaner.exe
• trustcleaner.exe
• wschtm35.dll
• xas.dat
• _uninst35.exe

Notification: Be careful while deleting anything from system files. This is dangerous to destroy a valid process that can carry result in Windows disfunction. It is a cute trick of malware to hide behind valid files and use some names similar to the ones DLLs use. To escape unpredictable results we suggest you to use True Sword to ensure your system.

2. Destroy all assosiated malware:

• %programfiles%\trust cleaner\
• %autostart% \trust cleaner\

3. Clean up all infected registry keys and\or values:

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\Trust Cleaner Promo
  Value: DisplayName

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\Trust Cleaner
  Value: DisplayName

• Key: CLSID\{24E27EA9-FCF3-444F-BD80-20543BA5D946}\InProcServer32
  Value: ThreadingModel

• Key: Software\Trust Cleaner\XASTMP

• Key: SYSTEM\CURRENTCONTROLSET\SERVICES\TrustCleanerDriver\Enum\0

• Key: Software\Trust Cleaner\Options
  Value: AutoScanOnStartup

• Key: SOFTWARE\Trust Cleaner
  Value: Install_Dir

• Key: SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler
  Value: {24E27EA9-FCF3-444F-BD80-20543BA5D946}

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\Trust Cleaner Promo
  Value: UninstallString

• Key: Software\Trust Cleaner\Options
  Value: StartWithWindows

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\Trust Cleaner
  Value: UninstallString

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\Trust Cleaner
  Value: NoModify

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\Trust Cleaner
  Value: NoRepair

• Key: Software\Trust Cleaner\Options
  Value: TotalScans

• Key: Software\Trust Cleaner\Options
  Value: LastScan

• Key: System\CurrentControlSet\Services\TrustCleanerDriver
  Value: Type

• Key: System\CurrentControlSet\Services\TrustCleanerDriver
  Value: Start

• Key: System\CurrentControlSet\Services\TrustCleanerDriver
  Value: ErrorControl

• Key: System\CurrentControlSet\Services\TrustCleanerDriver
  Value: ImagePath

• Key: System\CurrentControlSet\Services\TrustCleanerDriver
  Value: DisplayName

• Key: System\CurrentControlSet\Services\TrustCleanerDriver\Security
  Value: Security

• Key: SYSTEM\CURRENTCONTROLSET\ENUM\ROOT\LEGACY_TRUSTCLEANERDRIVER
  Value: NextInstance

• Key: SYSTEM\CURRENTCONTROLSET\ENUM\ROOT\LEGACY_TRUSTCLEANERDRIVER\0000\Control
  Value: *NewlyCreated*

• Key: SYSTEM\CURRENTCONTROLSET\ENUM\ROOT\LEGACY_TRUSTCLEANERDRIVER\0000
  Value: Service

• Key: SYSTEM\CURRENTCONTROLSET\ENUM\ROOT\LEGACY_TRUSTCLEANERDRIVER\0000
  Value: Legacy

• Key: SYSTEM\CURRENTCONTROLSET\ENUM\ROOT\LEGACY_TRUSTCLEANERDRIVER\0000
  Value: ConfigFlags

• Key: SYSTEM\CURRENTCONTROLSET\ENUM\ROOT\LEGACY_TRUSTCLEANERDRIVER\0000
  Value: Class

• Key: SYSTEM\CURRENTCONTROLSET\ENUM\ROOT\LEGACY_TRUSTCLEANERDRIVER\0000
  Value: ClassGUID

• Key: SYSTEM\CURRENTCONTROLSET\ENUM\ROOT\LEGACY_TRUSTCLEANERDRIVER\0000
  Value: DeviceDesc

• Key: SYSTEM\CURRENTCONTROLSET\SERVICES\TrustCleanerDriver\Enum

• Key: SYSTEM\CURRENTCONTROLSET\SERVICES\TrustCleanerDriver\Enum
  Value: Count

• Key: SYSTEM\CURRENTCONTROLSET\SERVICES\TrustCleanerDriver\Enum
  Value: NextInstance

• Key: SYSTEM\CURRENTCONTROLSET\ENUM\Root\LEGACY_TRUSTCLEANERDRIVER\0000\Control
  Value: ActiveService

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\Trust Cleaner
  Value: UninstallString

• Key: System\CurrentControlSet\Services\TrustCleanerDriver
  Value: DeleteFlag

• Key: System\CurrentControlSet\Services\TrustCleanerDriver
  Value: Start

• Key: Software\Trust Cleaner\Options
  Value: MinimizeToTray

• Key: Software\Trust Cleaner\Options
  Value: StartMinimized

• Key: Software\Trust Cleaner\Options
  Value: EnableMonitor

• Key: Software\Trust Cleaner\Options
  Value: SoftRemoval

• Key: SYSTEM\ControlSet001\Enum\Root\LEGACY_TRUSTCLEANERDRIVER\0000
  Value: Driver

• Key: SYSTEM\CURRENTCONTROLSET\SERVICES\TrustCleanerDriver\Enum
  Value: Count

• Key: SYSTEM\CURRENTCONTROLSET\SERVICES\TrustCleanerDriver\Enum
  Value: NextInstance

• Key: System\CurrentControlSet\Services\TrustCleanerDriver
  Value: DisplayName

• Key: Software\Trust Cleaner\Options
  Value: StartMinimized

Notification: It is unsafe to make any changes amongst registry entries when you are not sure what to do. It is strongly recommended to keep out of them. You should only delete registry entries using professional guidance. If you use True Sword you will have no need in manual changes in Registry.

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