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Threat's profile

	Name of the threat: eMando
	Command or file name: eMando setup.exe
	Threat type: Spyware\trojan
	Affected OS: Win32 (Windows 9x, Windows XP, Windows Vista)

Intrusion method

This threat copies its file(s) to your hard disk. Its typical file name is eMando. Then it creates new startup key with name eMando and value eMando setup.exe. You can also find it in your processes list with name eMando setup.exe or eMando.

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How to fix eMando

This problem can be solved manually by deleting all registry keys and files connected with this software, removing it from starup list and unregistering all corresponding DLLs. Additionally missing DLL's should be restored from distribution in case they are corrupted by eMando. To fix this threat, you should:

1. Kill the following processes and delete the appropriate files:

• application.xml
• configurator for emando remote.lnk
• emando help.lnk
• emando operator.lnk
• emando remote assistance demo.lnk
• eMando setup.exe
• emando viewer.lnk
• emando.chm
• homepage.lnk
• homepage.url
• kagi.dll
• operator.exe
• remoteassistance.exe

Warning: you should delete only those files which checksums are listed as malicious. There may be valid files with the same names in your system. We recommend you to use True Sword for safe problem solution.

2. Delete the following malicious folders:

• C:\Documents and Settings\User\Application Data\emando software\
• C:\Program Files\emando operator\
• C:\Documents and Settings\User\Application Data\emando software\emando operator\
• %autostart% \emando operator\

3. Delete the following malicious registry entries and\or values:

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\eMando Operator_is1
  Value: Inno Setup: Setup Version

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\eMando Operator_is1
  Value: Inno Setup: App Path

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\eMando Operator_is1
  Value: InstallLocation

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\eMando Operator_is1
  Value: Inno Setup: Icon Group

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\eMando Operator_is1
  Value: Inno Setup: User

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\eMando Operator_is1
  Value: Inno Setup: Setup Type

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\eMando Operator_is1
  Value: Inno Setup: Selected Components

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\eMando Operator_is1
  Value: Inno Setup: Deselected Components

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\eMando Operator_is1
  Value: Inno Setup: Selected Tasks

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\eMando Operator_is1
  Value: Inno Setup: Deselected Tasks

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\eMando Operator_is1
  Value: DisplayName

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\eMando Operator_is1
  Value: DisplayIcon

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\eMando Operator_is1
  Value: UninstallString

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\eMando Operator_is1
  Value: QuietUninstallString

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\eMando Operator_is1
  Value: DisplayVersion

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\eMando Operator_is1
  Value: Publisher

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\eMando Operator_is1
  Value: URLInfoAbout

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\eMando Operator_is1
  Value: HelpLink

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\eMando Operator_is1
  Value: URLUpdateInfo

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\eMando Operator_is1
  Value: Contact

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\eMando Operator_is1
  Value: NoModify

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\eMando Operator_is1
  Value: NoRepair

Warning: If value is listed for some registry entries, you should only clear these values and leave keys with such values untouched. We recommend you to use True Sword for safe problem solution.

Here are the descriptions of problems connected with eMando and eMando setup.exe we received earlier:

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