ESurveiller Removal: Remove ESurveiller Forever

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Threat's profile

	Name of the threat: ESurveiller
	Command or file name: esurveiller.exe
	Threat type: Spyware\trojan
	Affected OS: Win32 (Windows 9x, Windows XP, Windows Vista)

ESurveiller intrusion method

ESurveiller copies its file(s) to your hard disk. Its typical file name is esurveiller.exe. Then it creates new startup key with name ESurveiller and value esurveiller.exe. You can also find it in your processes list with name esurveiller.exe or ESurveiller.

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How to fix ESurveiller

This problem can be solved manually by deleting all registry keys and files connected with ESurveiller, removing it from starup list and unregistering all corresponding DLLs. Additionally missing DLL's should be restored from distribution in case they are corrupted by ESurveiller.

To get rid of ESurveiller, you should:

1. Kill the following processes and delete the appropriate files:

• esurveiller_agentland.exe
• install.ico
• logdb.idx
• orderonline.gif
• wshield installer.exe
• wshield.exe
• wshield.ini

Warning: you should delete only those files which checksums are listed as malicious. There may be valid files with the same names in your system. We recommend you to use ESurveiller Removal Tool for safe problem solution.

2. Delete the following malicious folders:

• %autostart% \e-surveiller\
• C:\Program Files\e-surveiller\
• C:\Program Files\e-surveiller\build\
• C:\Documents and Settings\User\Application Data\surveilletech\
• C:\Documents and Settings\User\Application Data\surveilletech\e-surveiller\
• C:\Documents and Settings\User\Application Data\surveilletech\e-surveiller\catalog\
• C:\Documents and Settings\User\Application Data\surveilletech\e-surveiller\logdb\
• C:\Documents and Settings\User\Application Data\surveilletech\e-surveiller\temp\

3. Delete the following malicious registry entries and\or values:

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\e-Surveiller
  Value: URLInfoAbout

• Key: e-Surveiller.Logfile

• Key: e-Surveiller.Logfile\Shell\open

• Key: e-Surveiller.Logfile\Shell\open\Command

• Key: e-Surveiller.Logfile\DefaultIcon

• Key: e-Surveiller.Logfile\Shell\open\ddeexec

• Key: e-Surveiller.Logfile\Shell\open\ddeexec\Application

• Key: e-Surveiller.Logfile\Shell\open\ddeexec\Topic

• Key: SOFTWARE\SurveilleTech\e-Surveiller\1.x\adm

• Key: Software\Microsoft\Windows\ShellNoRoam\MUICache\C:\Documents and Settings\User\Desktop\esurveiller_agentland.exe

• Key: SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\C:\Program Files\e-Surveiller\eStation.exe

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\e-Surveiller
  Value: HelpLink

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\e-Surveiller
  Value: URLUpdateInfo

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\e-Surveiller
  Value: VersionMajor

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\e-Surveiller
  Value: VersionMinor

• Key: Software\Microsoft\Windows\CurrentVersion\RunOnce
  Value: e-Surveiller Station

• Key: SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts
  Value: esicons

• Key: Software\SurveilleTech\e-Surveiller\1.x\Log Viewer
  Value: Flags

• Key: Software\SurveilleTech\e-Surveiller\1.x\Log Viewer
  Value: MaxViewable

• Key: Software\SurveilleTech\e-Surveiller\1.x
  Value: Usr_Dir

• Key: Software\SurveilleTech\e-Surveiller\1.x\Log Viewer
  Value: Layout

• Key: Software\SurveilleTech\e-Surveiller\1.x\Log Viewer
  Value: SummaryTabIndex

• Key: Software\SurveilleTech\e-Surveiller\1.x\Log Viewer
  Value: ViewTabIndex

• Key: SOFTWARE\SurveilleTech\e-Surveiller\1.x
  Value: Install_Dir

• Key: SOFTWARE\SurveilleTech\e-Surveiller\1.x
  Value: Affiliate_ID

• Key: SOFTWARE\SurveilleTech\e-Surveiller\1.x
  Value: Affiliate_Name

• Key: SOFTWARE\SurveilleTech\e-Surveiller\1.x
  Value: Affiliate_ExtraInfo

• Key: SOFTWARE\SurveilleTech\e-Surveiller\1.x
  Value: Affiliate_Program

• Key: SOFTWARE\SurveilleTech\e-Surveiller\1.x
  Value: Affiliate_ID

• Key: SOFTWARE\SurveilleTech\e-Surveiller\1.x
  Value: Affiliate_Name

• Key: SOFTWARE\SurveilleTech\e-Surveiller\1.x
  Value: Affiliate_ExtraInfo

• Key: SOFTWARE\SurveilleTech\e-Surveiller\1.x
  Value: Affiliate_Program

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\e-Surveiller
  Value: DisplayName

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\e-Surveiller
  Value: UninstallString

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\e-Surveiller
  Value: DisplayIcon

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\e-Surveiller
  Value: DisplayVersion

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\e-Surveiller
  Value: InstallLocation

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\e-Surveiller
  Value: NoModify

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\e-Surveiller
  Value: NoRepair

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\e-Surveiller
  Value: VersionMinor

• Key: .zlg

• Key: Software\SurveilleTech\e-Surveiller\1.x
  Value: Usr_Dir

• Key: Software\SurveilleTech\e-Surveiller\1.x\Log Viewer
  Value: Layout

• Key: Software\SurveilleTech\e-Surveiller\1.x\Station
  Value: Layout

• Key: Software\SurveilleTech\e-Surveiller\1.x\Station
  Value: Flags

• Key: Software\SurveilleTech\e-Surveiller\1.x\Station
  Value: PixFolder

• Key: Software\SurveilleTech\e-Surveiller\1.x\Station
  Value: PixQuality

• Key: Software\SurveilleTech\e-Surveiller\1.x\Station
  Value: Flags

Warning: If value is listed for some registry entries, you should only clear these values and leave keys with such values untouched. We recommend you to use ESurveiller Removal Tool for safe problem solution.

Here are the descriptions of problems connected with ESurveiller and esurveiller.exe we received earlier:

activation

Problem Summary: activation
i dont know how to activate the e surviller on my network and make it access to the other computers on network.
what recomindations it needs to be active ?

deleting esurveiller

Problem Summary: deleting esurveiller
I had installed esurveiller as I wanted to monitor my computer. However, it was too hard to use. So I then tried to download another program spectorpro...however I can\'t install that correctly probably becuase of the esurveiller. So I deactivated the esurveiller monitor andthen used the control panel to delete the esurveiller program. However, I still cannot download the spectorpor and I think there must be leftover files from the esurveiller (I hadn\'t follwed the esurveiller uninstall program b/c I didn\'t realize there was one until Ihad already done the control panel uninstall) Now I can\'t find it on my computer anywhere to run the uninstall program and I don\'t know what to do. Please help!!!

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