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Threat's description and solution are developed by Security Stronghold security team.

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* What is FakeAlert? Technical details of FakeAlert problem and FakeAlert removal tool.

* Methods for manual FakeAlert removal.

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Threat indicator: HIGH

Threat's profile

Name of the threat:

Command or file name:

Threat type:

Affected OS:

FakeAlert

hiklmnop27.exe

Malware

Win32 (Windows 9x, Windows XP, Windows Vista, Windows Seven)


Programs is regarded FakeAlert basing on the embrace intent of the author. FakeAlert is software designed to filter or damage PC without buyers' experience. FakeAlert sources seek to act in a valid way and FakeAlert may include an end-user agreement and a buyer is not able to suspect the absolute necessity in malware removal tool. Originally, rootkit FakeAlert precursors were a set of implements installed by a human attacker on a Unix platform where the intruder had gained executive (root) admittance, so it's really needed to remove malware of this sort. You should remember that some FakeAlert are really stiff to cancel as it is stealthier in terms of Internet traffic resource use. The preference of spam-producers to use FakeAlert dirty PCs is that they ensure reticence even if you remove malware with a comely malware removal tool.


FakeAlert intrusion method

FakeAlert copies its file(s) to your hard disk. Its typical file name is hiklmnop27.exe. Then it creates new startup key with name FakeAlert and value hiklmnop27.exe. You can also find it in your processes list with name hiklmnop27.exe or FakeAlert.

If you have further questions about FakeAlert, please fill in the form above and we'll contact you shortly.

Download FREE program to remove FakeAlert (FakeAlert Removal Tool)

Recommended Solution

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Fast, easy, and handy, FakeAlert Removal Tool protects your computer against FakeAlert that does harm to your computer and breaks your privacy. FakeAlert Removal Tool scans your hard disks and registry and destroys any manifestation of FakeAlert. Standard anti-virus software can do nothing against malicious programs like FakeAlert. Remove FakeAlert straight away!

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How to fix FakeAlert?

This problem can be solved manually by deleting all registry keys and files connected with FakeAlert, removing it from starup list and unregistering all corresponding DLLs. Additionally missing DLL's should be restored from distribution in case they are corrupted by FakeAlert.

To get rid of FakeAlert, you should:

1. Kill the following processes and delete the appropriate files:

no information

Warning: you should delete only those files which checksums are listed as malicious. There may be valid files with the same names in your system. We recommend you to use FREE FakeAlert Removal Tool for safe problem solution.

2. Delete the following malicious folders:

no information

3. Delete the following malicious registry entries and\or values:

no information

Warning: if value is listed for some registry entries, you should only clear these values and leave keys with such values untouched. We recommend you to use FREE FakeAlert Removal Tool for safe problem solution.


Here are the descriptions of problems connected with FakeAlert and hiklmnop27.exe we received earlier:

Problem Summary: can't download anything,removal software or anything. A red shield with white X pops up and says download contained a virus and was deleted

tried to download fakeAlert removal tool and same thing happened.

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: computer won't let me run anything as admin and i am the only account on computer

hi. when ever i try to run anything as administrator my computer comes up with usual box with a yes or no to make changes to computer but the yes is blocked out. i am the only one account on the computer but by my stupidity am only a standard user. how can i change this or reactive the admin account. Command prompts?

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: box keeps popping up saying

I scanned my computer with Malwarebytes Anti-Malware 5 times yesterday, because a box kept popping up, and after I scanned, the box still kept popping up. On the very top of the box in blue said, "Symantec AntiVirus Detection Results," and there were rows that had the date and time of THAT SAME DAY, a risk section saying "Trojan.Gen.2" or "Trojan.zeroacc..." and other virus names, and an action thing saying "quarantined, log only, or pending analysis." On the top of the box there was a yellow triangle with a explanation mark saying, "Auto-Protect has acted on the risks." I don't know what that means. Here is what one row looked like. Sometimes, rows kept being added on and deleted, and had either a x or a check.

(box with an x or a check was in front of date and time)

Date and Time Risk Action File Name Risk Type Original location
6/26/2012 10:56 43 AM Trojan.Gen.2 Quarantined 800000cb.@ File C:/Documents and Settings

Computer Status Current Location Primary Ac... Secondary... Logged By
LG Infected Quarantined Clean Sec... Quarantined Auto Protect Scan

Action Description
The file was quarantines successfully

Some rows had other things in them. For instance, the status could either say "infected, or log only.) I don't know how I got these viruses, and how bad they are. When the original location said documents and setting, I know that's not where the virus came from. I don't use the documents. Please help. I've tried downloading virus protection things, but I'm not an administrator.


The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: box keeps popping up saying

I scanned my computer with Malwarebytes Anti-Malware 5 times yesterday, because a box kept popping up, and after I scanned, the box still kept popping up. On the very top of the box in blue said, "Symantec AntiVirus Detection Results," and there were rows that had the date and time of THAT SAME DAY, a risk section saying "Trojan.Gen.2" or "Trojan.zeroacc..." and other virus names, and an action thing saying "quarantined, log only, or pending analysis." On the top of the box there was a yellow triangle with a explanation mark saying, "Auto-Protect has acted on the risks." I don't know what that means. Here is what one row looked like. Sometimes, rows kept being added on and deleted, and had either a x or a check.

(box with an x or a check was in front of date and time)

Date and Time Risk Action File Name Risk Type Original location
6/26/2012 10:56 43 AM Trojan.Gen.2 Quarantined 800000cb.@ File C:/Documents and Settings

Computer Status Current Location Primary Ac... Secondary... Logged By
LG Infected Quarantined Clean Sec... Quarantined Auto Protect Scan

Action Description
The file was quarantines successfully

Some rows had other things in them. For instance, the status could either say "infected, or log only.) I don't know how I got these viruses, and how bad they are. When the original location said documents and setting, I know that's not where the virus came from. I don't use the documents. Please help. I've tried downloading virus protection things, but I'm not an administrator.


The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: Constant pop ups saying multiple threat detection

When I start my computer I get multiple pop ups saying threat detected or multiple threat detection.

Under threat detection I am given the options of Move to Vault or Allow. I can constantly keep moving to vault but the pop ups continue.

If I leave it for a while. The multiple threat detection pop up appears.

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: FakeAlert-Rena - help me get rid of it

I'm writing this from my desktop computer because i'm unable to do anything on my laptop. McAfee detected a trojan called "FakeAlert-Rena!mem" The clean failed. I found the location of the file and was able to delete sgw.exe after killing the process from task manager but my computer still doesn't seem to be working properly. Now when i try to open a program, it gives me the popup that asks what application I want to use with it. Please help!

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: AVG trojans quaratined and now no internet

Last night I was on a jewelry forum and clicked on a posted photo so I could enlarge it and see it better. At that time another window popped up, I closed it right away so I don’t know what it was, but then AVG (free version) popped up and said there were two trojans I could either allow access or quarantine. I quarantined them. I also had another window pop up and tell me to save and close what I was working on so it wouldn’t get lost. I only had the internet browser (Firefox) open. I few minutes later I went to ebay and it wouldn’t connect to the server. I closed Firefox and tried to reopen it, but it wouldn’t work. When I click on both the Firefox desktop icon or the Explorer desktop icon, I get a message to either run or save like it wants to download, but neither saving or running works. When I click on the Firefox desktop icon, it keeps happening and no internet. I ran AVG free virus scan and it says I don’t have any viruses or Trojans like my system is clean. What happened and how can I fix it?

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: slowly recovering from fakealert virus need pro help now

4 days ago i got infected with a fakealert virus and lost my desktop icons and recieved tons of cascading windows with errors, and multiple alerts stating im infected and a fake virus scan started etc. avg couldnt do anything so i got mcafee, which was able to remove the fake alert for the most part, however i have lingering issues and decided to use eset nod 32 instead of mcafee which i uninstalled. nod detected the following :12/4/2011 8:02:23 AM Startup scanner file Operating memory » svchost.exe(1508) a variant of Win32/Olmasco.O trojan unable to clean
12/4/2011 8:02:21 AM Startup scanner operating memory Operating memory Win32/Olmarik.TDL4 trojan unable to clean
12/4/2011 3:05:32 AM Startup scanner file Operating memory » svchost.exe(1508) a variant of Win32/Olmasco.O trojan unable to clean
12/4/2011 3:05:26 AM Startup scanner operating memory Operating memory Win32/Olmarik.TDL4 trojan unable to clean
12/4/2011 3:01:57 AM Startup scanner operating memory Operating memory Win32/Olmarik.TDL4 trojan unable to clean , i have control of most of my pc, which is a dell inspiron e1705, with 32 vista, my main issues are i cant connect to skype when i complete the log in screen, and i get redireccted to various bogus sites when i use google chrome, i also i get messages "could not connect to network drives" any help would be very much appreciated :) ty

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: System restore virus

I got the fake virus system restore that tells me that I have critical errors that cannot be fixed without a fee. I cannot access any programs or any of my drives - desktop is black with no icons and cannot start in safe mode!

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: Can't access internet or any programs

I was on my laptop and then suddenly a screen popped up telling me I had to run a scan with x amount of threats and that I needed to buy protection etc. The threats included all kinds of "trojan" viruses as well as even "child porn". I put the FakeAlert Removal Tool onto a USB drive and tried to run it on my laptop but it would not open. None of my programs are able to open as I have no internet connection even though my wireless is working perfectly fine. I am a university student and that is my school laptop, I am in desperate need to have it fixed.

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: fake anti virus

i got a fake anti virus the other day is the the security scheild one that squeels like a pig randomly and wont let me do anything on my com. I have to run it in safe mode with netwoorking to do anything how do i get rid of it?

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: Tracking Cookies, Etc.

I have had AVG for going on 2 years now and never had any kind of problems and my current laptop is not even a year old and recently I've been having all kind of problems. For one, I am getting a lot of AVG Resident Shield Alerts popping up onto my screen telling me I have multiple threat detection, naming them but when I right click on them, only gives me the options of add to exceptions or go to file. I find all of this very strange considering I do full computer scans and I do mean everything every single day. Example: I scanned not even an hour ago and everything was either healed or moved to virus vault which I never know if I empty or not, 5 minutes later, the Resident Shield Alert came up. Another serious concern I have is my computer screen is always turning white out of the blue and I have to turn my laptop OFF and restart it, sometimes it will come back and many times it will come back still white screen. I have NO idea what is going on but I know it is really and truly upsetting me.

Stephanie

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: Avg scans tell me i have Trojan Fakealert, And wont let me remove

I try to go to , control panel , and clicked uninstall program like i saw on the walkthrough of another website to get rid of Fakealert. I couldnt see the trojan.fake.alert to uninstall... so right now i have no idea what to do.Can you help me please?

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: keeps showing a screen with computer infected with virus

shows computer is infected with virus, and do i want to purchase full version of avg and when i say yes it still wont let me onto internet. keeps popping up windows saying infected, do i want it to block attack..and then porn site will show up

Reply of our support team was forwarded to michelle via email.

Problem Summary: WARNING! YOU'RE IN DANGER! YOUR COMPUTER IS INFECTED WITH SPYWARE!

I keep getting several pop windows with System Tool Warning. EX. Spyware. IEMonster activity detected. This is spyware that attempts to steal passwords from Internet Explorer, Mozilla Firefox, Outlook and other programs. Click here to remove it immediately with System Tool.

We worked out the solution of descirbed problem and sent our suggestions to William Morales.

Problem Summary: White-listed Virus

I have AVG Anti-Virus software (the free edition) on my computer. Which has kept this type of problem from happening before. This evening while I was on my computer the AVG Resident Shield Alert notified me that there has been multiple threats detected on my computer.

Under files infected it shows the following:
c:\\WINDOWS\system32\winlogon.exe
c:\\WINDOWS\explorer.exe
- Both of these files show up multiple times!

Under infection:
Virus found Win32/Patched

Under Result:
Object is white-listed (critical system file that should not be removed)

How can i remove these without damaging my computer?

Mackenzie received email with possible solutions of his problem.

Problem Summary: security shield warnings

I keep getting these warnings that I have viruses everywhere and am unprotected,I already have a anti virus.It comes up constantly telling me to buy the download to fix problems

Several possible methods of solving the problem mentioned by Donna Wagers were sent to the provided email address.

Problem Summary: Virus found as Win32/Patched but on white-listed files.

I have AVG Anti-Virus software (the free edition) on my computer. It has worked well in the past (I've been using it for about 6 years now!). This morning while I was on my computer the AVG Resident Shield Alert Notified me that there has been multiple threats detected on my computer. Again, I've never had a problem with threats on my computer as AVG is very good in what it does.

Under files infected it shows the following:
c:\\WINDOWS\system32\winlogon.exe
c:\\WINDOWS\explorer.exe
- Both of these files show up multiple times!

Under infection:
Virus found Win32/Patched

Under Result:
Object is white-listed (critical system file that should not be removed)

I've checked up a few sites and the majority say to run a malwarebyte anti-malware software (which I am currently doing). The other solution that worked for a few people is to restore the computer to an earlier date. I have also tried this however it did not work (But this could also be as a result of restoring it back to yesterday instead of the beginning of the month?). I also ran another scan where it said that "C:\WINDOWS\system32\winlogon.exe --> Trojan.Generic.5121605". I have attached the report of this scan to this email because it has a full detailed report of the scan itself.

Any help is much appreciated! I am a university student so the files on my computer are extremely important right now (its near exam time so the lecture notes are crucial!).

Thanks!
Amisha

Our support team answered the request of Amisha by email.

Problem Summary: virus

PC has a message popping up that its infected bu the only page it will open is the one to a site to purchase anti-virus software. Can\'t open the internet explorer or AOL

renay, please check your email for our answer.

Problem Summary: porn sites keep showing in email don\'t want to see any please

by mistake i loged onto one that popped on my screen at one point then went to another and my curouisity got the best of me but i\'m not into all that and i just don\'t want to see any not even in lettering in email screen and i have granchildren that i let use our computer

Ricardo G Campos , we sent the solution of this problem to your mailbox.

Problem Summary: Antivirus Alert Popups

My Friend is having the same problem, I was wondering what to do to help him\r\n\r\n\"My brother was recently downloading music from a suspicious site, when it booted him off the internet. It wouldnt let him back on and now im getting pornographic popups as well as fake alerts saying i have 34 viruses and to download and buy this software. It also will not let me activate any programs? How do i get rid of these alerts and claim back my desktop?\"

Our support team contacted Matt with the solution of the problem described.

Problem Summary: Antivirus Alert Popups

My brother was recently downloading music from a suspicious site, when it booted him off the internet. It wouldnt let him back on and now im getting pornographic popups as well as fake alerts saying i have 34 viruses and to download and buy this software. It also will not let me activate any programs? How do i get rid of these alerts and claim back my desktop?

The problem of Aleck was resolved by our support team.

Problem Summary: error mesage as i attach file to e-mail in yahoo mail

Virus threat detected. The virus could not be cleaned. Please run the virus scan on your machine - from yahoo mail as i tried to attach an excel spreadsheet

We examined this request and answered Robert by email.

Problem Summary: Can\'t get rid of \

I am using AVG free antivirus protection on my computer. Even after a system scan that says there are no viruses detected, a pop up window keeps coming up labbeled Resident Shield Aleert. It has the AVG icon in the window. \r\nI think this is preventing me from updating Windows. \r\nI tried a restore fix and that did not help - the pop up is still coming back.\r\nI have been searching on the internet and there are many downloads that will scan but want me to buy a program to get rid of it.\r\nDo you have any ideas?\r\nI am contacting you from a different computer.

Reply of our support team was forwarded to Patricia Mialkowsky via email.

Problem Summary: possible trojan?

when I\'m logged onto my homepage or anywhere else a caption appears saying the url is not valid and cannot be loaded. other times another one appears saying SPECIA 1~SCR has encountered a problem and needs to close. lastly,I\'ve been seeing this one which is the most recent, AD Yield manager (not recalling the exact way it appeared now) sorry. hopefully you recognize that phrase/sentence?\r\nThanks for your help with this. Jill

We worked out the solution of descirbed problem and sent our suggestions to Jill Tulaba.

Problem Summary: unable to run programs

sudenly with out warning my work laptop lost its internet connect, aboout 6 porn pages opened and a message stating files infected do you want to run anitvirus i have corporate norton, i selected nortons icon from the start bar as normal and it would not load when trying to open any .exe file same message what ever file .exe is infected do i want to run this program, no matter what is chosen a web page asking to buy some unknown virus protection pop ups, them about 40 seconds later some porn pages appear, this pc is used for myt work and no porn has ever been viewed on it, that i what my home pc is for. home pc is fine and neither pc is ever connected to the same net work.

jerry received email with possible solutions of his problem.

Problem Summary: trojan fakealert

how to remove

Several possible methods of solving the problem mentioned by Stephen Cullen were sent to the provided email address.

Problem Summary: trojan fakealert

how to remove

Our support team answered the request of Stephen Cullen by email.

Problem Summary: Im having the same problem as \'Julie Sutake\'.

Application cannot be executed. The file msfeedssync.exe is infected. Do you want to activate your antivirus software now? Y/N\r\n\r\nI try to start my Trend Micro pro 2010 scan, but it keeps blocking me, saying pro_2010_download.exe is infected. \r\n\r\nPop ups keep comin up..

Grace, please check your email for our answer.

Problem Summary: Im having the same problem as \'Julie Sutake\'.

Application cannot be executed. The file msfeedssync.exe is infected. Do you want to activate your antivirus software now? Y/N\r\n\r\nI try to start my Trend Micro pro 2010 scan, but it keeps blocking me, saying pro_2010_download.exe is infected. \r\n\r\nPop ups keep comin up..

Grace, we sent the solution of this problem to your mailbox.

Problem Summary: FakeAlert Trojans

My McAfee virus scan managed to get rid of alot of the viruses but i still have a few on that it can\'t detect. It poses as XP security center and claims I have 21 other viruses and i must but a registered copy of XP Security Center to be safe. Please Help.

Our support team contacted Jaime Cisneros with the solution of the problem described.

Problem Summary: an alert keeps popping up everytime i go onto myspace

everytime i go on myspace an alert that says the connection to the server was reset while page was loading.

The problem of lauren gilletly was resolved by our support team.

Problem Summary: Trojan-Fake?

On my Sony Vaio laptop (which I\'ve only had for three weeks!) I was viewing websites that I visit every day, nothing out of the ordinary. All of a sudden, Bit Defender started popping up with a huge amount of virus alerts.\r\n\r\ni then started to scan my computer, and by the time it was at about 3200 items, it said 3000 were infected (roughly). Many of them said something like Trojan-Fake.\r\n\r\nI stopped the scan, restarted my computer and now it won\'t load past the \"loading Windows\" page. The screen stays black.\r\n\r\nWhat happened to my cpmputer, and what is the best option to fix it? Thank you!

We examined this request and answered Nathan by email.

Problem Summary: Can\'t open programs

Trojan fake alert got on my machine. I used system restore. Now when I click on programs the \"ope with\" dialogue box comes up. I want to open and runsystem restore again but can\'t as well as other programs.

Reply of our support team was forwarded to mark gourgas via email.

Problem Summary: trojan horse FakeAV.RN

AVG resident shield box keeps popping up\r\nsays threat detected upon opening. this box keeps popping up and wont stop...any suggestions? \r\n\r\nFILE: C:\\WINDOWS\\system32\\drivers\\atapi.sys\r\nINFECTION: Virusindentified Win32/Patched.CG \r\nRESULT: \'Object is white-listed (critical;system file that should no be removed)

We worked out the solution of descirbed problem and sent our suggestions to Dan McCluskey.

Problem Summary: fake-alert

---------------------------\r\nSecurity Warning\r\n---------------------------\r\nApplication cannot be executed. The file msfeedssync.exe is infected.\r\nDo you want to activate your antivirus software now?\r\n---------------------------\r\nYes No \r\nThis is just an example of some of the errors I get with this trojan. Each one changes to the program I am trying to access. All are window programs. I can not access windows. I can download the removal tools but I can not access them, this trojan blocks every thing I do. I get tons of pop ups as well as porn and adds. Nothing I have done helps and as I said I can not access anything because of the blocks. I have checked my files for FakeAlert files and nothing ............HELP PLEASE!!!! I have up to date virus protection that was active but I cant get it to scan because of again the fake-alert\r\n---------------------------\r\n

Julie Sutake received email with possible solutions of his problem.

Problem Summary: Web Shield Alert

file name: geo95.com/fsmc.exe\r\nThreat name: Trojan horse Downloader.Generic9.ZMD.dropper\r\nProcess name:c://Windows/System32/svchost.exe\r\n\r\nIt keeps popping every 3-5minutes

Several possible methods of solving the problem mentioned by Keifer were sent to the provided email address.

Problem Summary: resident shield alert

resident shield alert keeps popping up saying cookies found...tracking cookies...potentially dangerous...threat,etc. it gives me the option to remove all unhealed viruses but when I click it...a box pops up and tells me that all viruses cannot be healed. sometimes it gives me the option to move to vault. this things pops up just about every second.

Our support team answered the request of tome holt by email.

Problem Summary: Can\'t access internet after trojan.fakealert attack

My computer was attack while I was on the internet. I received a pop-up that indicated that I had malware and should run a scan using the online tool. I ran malware see below, but I still can\'t access the internet. All other functions appear normal. I\'m running XP pro, IE 7. Thanks for your help.\r\n\r\nMalwarebytes\' Anti-Malware 1.42\r\nDatabase version: 3406\r\nWindows 5.1.2600 Service Pack 2\r\nInternet Explorer 7.0.5730.13\r\n\r\n1/8/2010 10:15:39 AM\r\nmbam-log-2010-01-08 (10-15-39).txt\r\n\r\nScan type: Quick Scan\r\nObjects scanned: 165790\r\nTime elapsed: 11 minute(s), 2 second(s)\r\n\r\nMemory Processes Infected: 1\r\nMemory Modules Infected: 0\r\nRegistry Keys Infected: 1\r\nRegistry Values Infected: 2\r\nRegistry Data Items Infected: 0\r\nFolders Infected: 0\r\nFiles Infected: 1\r\n\r\nMemory Processes Infected:\r\nC:\\Documents and Settings\\John\\Local Settings\\Application Data\\vcpyue\\cfetsysguard.exe (Trojan.FakeAlert) -> Unloaded process successfully.\r\n\r\nMemory Modules Infected:\r\n(No malicious items detected)\r\n\r\nRegistry Keys Infected:\r\nHKEY_CURRENT_USER\\SOFTWARE\\AvScan (Trojan.FakeAlert) -> Quarantined and deleted successfully.\r\n\r\nRegistry Values Infected:\r\nHKEY_CURRENT_USER\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run\\koyreitk (Trojan.FakeAlert) -> Quarantined and deleted successfully.\r\nHKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run\\koyreitk (Trojan.FakeAlert) -> Quarantined and deleted successfully.\r\n\r\nRegistry Data Items Infected:\r\n(No malicious items detected)\r\n\r\nFolders Infected:\r\n(No malicious items detected)\r\n\r\nFiles Infected:\r\nC:\\Documents and Settings\\John\\Local Settings\\Application Data\\vcpyue\\cfetsysguard.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.\r\n

John, please check your email for our answer.

Problem Summary: Fakealert and fallout from it...

Had Fakealert, it seems to be gone, but IE won\'t display pages now. I see you\'ve run across this before. Help!\r\n

Brian Prenovost, we sent the solution of this problem to your mailbox.

Problem Summary: Trojan Fake Alert AV gone but still can not connect with internet.

I have gotten rid of Trojan Fake alert AV and can not connect with the internet. If I connect the modem the computer sees it and then the icon disappears. If I disconnect the modem the computer sees the disconnect. I have tried going back to another time with no luck. I use WIndows XP. Used MalwareBytes and Norton to clean system.

Our support team contacted Rick Jones with the solution of the problem described.

Problem Summary: AVG resident shield box keeps popping up

says threat detected upon opening....also says cant remove all problems that some have been white listed??? this annoying bos keeps popping up and wont stop...any suggestions? says threat name is win32/patched

The problem of chuck was resolved by our support team.

Problem Summary: computer gone crazy

KEY\"hkey_classes_root\\cisid\\{35a5b43b-cb8a-49ca-a9f4-d3b3308d2e3cc}

We examined this request and answered sandy sweet by email.

Problem Summary: Client\'s laptop infected with fake alert. Cleaned, now IE won\'t connect

client got trojan.fakealert and rebooted. system would not boot. I got it booting, but IE7 would not load. Found and disabled entry in msconfig - slkmsysguard.exe - and ran Symantec Endpoint, Malwarebytes and SpyBot. Autoprotect cleaned file. Spybot cleaned entries. But IE7 still would not load. Could not retsore to earlier restore point. Downloaded and installed IE8, but still have same issue.

Reply of our support team was forwarded to Pete via email.

Problem Summary: constant security alerts

finally managed to download your fakealert removal too, but can\'t seem to get it installed because I\'m being told it\'s infected, much like my other attempts at using my preferred antivirus software.

We worked out the solution of descirbed problem and sent our suggestions to adam.

Problem Summary: Fake Alert

Security warnings keep popping up and i am unable to access any programs to try to get rid of it.

Will received email with possible solutions of his problem.

Problem Summary: internet explorer and redirection

hi there\r\n\r\nwhen i use internet explorer or mozila i am redirect to a safe site.. I think is a trojan\r\nmessage is fakealert-ju (zesumozo.dll, wofomobu.dll,veyopiho.dll, jotejiho.dll)\r\n\r\nthanks in advance\r\n\r\nwil

Several possible methods of solving the problem mentioned by dudu were sent to the provided email address.

Problem Summary: ie7 not finding pages

after removing fake alert ie7 won\'t display pages, can ping google.com, but no pages display

Our support team answered the request of tim by email.

Problem Summary: can\'t use any drives

I have CA for antivirus and it shows nothing but I can NOT use A drive, D drive, or E drive. So I downloaded AVG antivirus and it shows Trojan horse fakealert bl How do I get rid of it?

Colleen , please check your email for our answer.

Problem Summary: Multiple pop up warnings for FakeAlert-ju and infected files

It appears that another program called Antivirus System Pro loaded on to the PC initiating multiple warnings for infected files and prompting me to purchase this software to correct the problems. Im unable to open many programs. I was eventually able to run Mcafee scan but it did not clear the problem. The PC is an HP Pavillion 4300 laptop with windows XP

charles vitelli, we sent the solution of this problem to your mailbox.

Related problem: mydoom

Next threat: FindSex »

Learn more about FakeAlert and hiklmnop27.exe »

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