I-Spy and help.exe - Easily eliminate this problem
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Threat's profile
|
Name of the threat: I-Spy |
| Command or file name: help.exe |
| Threat type: Keylogger |
| Affected OS: Win32 (Windows 9x, Windows XP, Windows Vista) |
Intrusion method
This threat copies its file(s) to your hard disk. Its typical file name is I-Spy. Then it creates new startup key with name I-Spy and value help.exe. You can also find it in your processes list with name help.exe or I-Spy.
If you have further questions about this threat, please fill in the form below and we'll contact you shortly.
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How to fix I-Spy
This problem can be solved manually by deleting all registry keys and files connected with this software, removing it from starup list and unregistering all corresponding DLLs. Additionally missing DLL's should be restored from distribution in case they are corrupted by I-Spy. To fix this threat, you should:
1. Kill the following processes and delete the appropriate files:
• cat.dll
• help.exe
• i-spy.lnk
• ibtopicbrowser hijack windowsie.dll.url
• read me first.lnk
• strap.exe
• unins000.dat
• uninstall i-spy.lnk
Warning: you should delete only those files which checksums are listed as malicious. There may be valid files with the same names in your system. We recommend you to use True Sword for safe problem solution.
2. Delete the following malicious folders:
• C:\Program Files\helper\
• C:\Windows\temp\_istmp0.dir\
• C:\Program Files\mm052202\
• %commonprogramfiles%\help\
3. Delete the following malicious registry entries and\or values:
• Key: software\microsoft\windows\currentversion\run\sysreq
Value: @
Warning: If value is listed for some registry entries, you should only clear these values and leave keys with such values untouched. We recommend you to use True Sword for safe problem solution.
Here are the descriptions of problems connected with I-Spy and help.exe we received earlier:
1weicxa.com virus
Problem Summary: 1weicxa.com virus
c: drive is not open error program not found 1weicxa.com
Our support has contacted the author of this message, george, and helped to solve his problem.
cannot read memory error
Problem Summary: cannot read memory error
hello!
i got problem on my computers, everytime im going to open an applications or even internet explorer the "cannot read memory error" comes up and so i can't do my projects! please help me to solve this problem...
Waiting for your response.
Thank you very much
Lyn
Our support has contacted the author of this message, Lyn Robles, and helped to solve his problem.
affected with 1weicxa.com and amov.exe virus
Problem Summary: affected with 1weicxa.com and amov.exe virus
when i try to open my Any driver , i get a message that "this program is needed for opening files of type file" requires 1weicxa.com .
amov.exe virus, have disabled the option "show hidden files and folders".
Our support has contacted the author of this message, bundy, and helped to solve his problem.
amvo.exe error
Problem Summary: amvo.exe error
i have winxp but every time windows shows amvo.exe error
Our support has contacted the author of this message, sandeepsingh, and helped to solve his problem.
help.exe downloaded automatically
Problem Summary: help.exe downloaded automatically
help.exe downloaded
Our support has contacted the author of this message, sundaram, and helped to solve his problem.
About help.exe
Problem Summary: About help.exe
My computer has this 'unknown virus' and my anti-virus is unable to solve it.
When I turn on my computer there are Erros such as 'ieplorer.GetFileText.Permission Denied' or help.exe errors.
How can I solve it?
Our support has contacted the author of this message, Nadia, and helped to solve his problem.
amvo.exe-application error
Problem Summary: amvo.exe-application error
The instruction at "0x10013dc2" referenced memory at "0x000000ff". The memory couldnot be "read".
Our support has contacted the author of this message, prakash, and helped to solve his problem.
help.exe
Problem Summary: help.exe
i receive help.exe error. my OS winxp sp2
Our support has contacted the author of this message, furkan, and helped to solve his problem.
amvo
Problem Summary: amvo
I had a major problem to deal with. I think the Tknn6.bat on a drive turned into the amvo virus and all of it's forms. The tknn6.bat hides in boot sector of the drive and transfers itself upon autoplay and then access the internet when possible and turns into the amvo virus. Does this sound about right? If this is true I need to check out all of my computers because I share the drives on all of them.
Our support has contacted the author of this message, Don Frank, and helped to solve his problem.
Computer is infected with virus and spyware
Problem Summary: Computer is infected with virus and spyware
My computer and my usb drive both are infected with 1weicxa.com virus. Even an updated antivirus couldn't detect it to clean. I formatted my computer also usb drive but I have the fear that is my pen drive is clean or not. how to clean the pen drive. please tell me.
Our support has contacted the author of this message, Tushar Sahoo, and helped to solve his problem.
Referenced Memory Errors
Problem Summary: Referenced Memory Errors
I am not able to open ANY applications. At the moment, whenever i try to do so i get the following error message:
The instruction at "--" referenced memory at "--". The memory could not be "read".
I can open my computer & can access control panel through this, but cannot open internet options.
Also, i can access the internet via Start - Search - Search the internet in order to type this, but i have been unable to install any registry programs that i have downloaded to try to fix this problem.
Is there anything else i can try?
Our support has contacted the author of this message, Ashley, and helped to solve his problem.
helpctr.exe keep loading, MSN and IE are dead!
Problem Summary: helpctr.exe keep loading, MSN and IE are dead!
no matter what applications I were opened, its 'help and support' page would just popup. Crazily, Windows help and support ctr had been popup for 130 windows when I just open a window explorer.
At the meanwhile, MSN and IE (7.0) had no response y double clicked them. Tried several spyware / adware / anti-virus scanning, no result at all.
Pls help!!
Our support has contacted the author of this message, CL, and helped to solve his problem.
The instruction at \"0x10011ff6\" referenced memory at \"0x0
Problem Summary: The instruction at \"0x10011ff6\" referenced memory at \"0x0
Whenever I start my computer it show an Application Error - The instruction at "0x10011ff6" referenced memory at "0x000000ff". The memory could not be "read". Click on OK to terminate the program.
Our support has contacted the author of this message, Gayasuddin, and helped to solve his problem.
0x10011f64 referrence memory 0x000000ff is shown when i star
Problem Summary: 0x10011f64 referrence memory 0x000000ff is shown when i star
0x10011f64 referrence memory 0x000000ff is shown when i start system
Our support has contacted the author of this message, Wilke, and helped to solve his problem.
tknn6.bat
Problem Summary: tknn6.bat
hi,
when i open any of my drives, it opens in other window and takes 4-5 seconds. also my yahoo messenger closes when i click "signin"
i 'll be pleased if u tell me the solution.
thanku.
Our support has contacted the author of this message, Navid, and helped to solve his problem.
0x10011f64 referrence memory 0x000000ff
Problem Summary: 0x10011f64 referrence memory 0x000000ff
0x10011f64 referrence memory 0x000000ff is shown when i start system
Our support has contacted the author of this message, nikhil vatsa, and helped to solve his problem.
Each time I start up my laptop i get an error message
Problem Summary: Each time I start up my laptop i get an error message
Error message by amvo.exe
It says:
The instruction at "0x10011ff6" referenced memory at "0x000000ff". The memory could not be "read".
Our support has contacted the author of this message, Tahmeen, and helped to solve his problem.
helpctr.exe keeps loading
Problem Summary: helpctr.exe keeps loading
helpctr.exe keeps loading
Our support has contacted the author of this message, frank, and helped to solve his problem.
Error message
Problem Summary: Error message
0x10011ff6 referrence memory 0x000000ff
Our support has contacted the author of this message, Lakshmi Kanth, and helped to solve his problem.
Error message
Problem Summary: Error message
0x10011ff6 referrence memory 0x000000ff
Our support has contacted the author of this message, Lakshmi Kanth, and helped to solve his problem.
whenever I start my laptop the error occures on the screan
Problem Summary: whenever I start my laptop the error occures on the screan
The instruction at 0x10011ff6 reference memory at 0x000000ff the memory could not read
click on OK to terminate the program
Our support has contacted the author of this message, Ishwar Benni, and helped to solve his problem.
tknn6.bat
Problem Summary: tknn6.bat
When I try to open my flash disk,I encounted an error message that says "tknn6.bat has encounterd a problem and needs to close" what is the problem and how can i fix it? would any one help me please?
Our support has contacted the author of this message, tsega, and helped to solve his problem.
0x10011ff6 referenced memory at 0x000000f
Problem Summary: 0x10011ff6 referenced memory at 0x000000f
while opening any file this message was displaying
Our support has contacted the author of this message, Kumar, and helped to solve his problem.
problem with memory
Problem Summary: problem with memory
the instruction at "0x10011ff6" referenced memory at "0x000000ff". The memory could not be "read"
Our support has contacted the author of this message, shefit, and helped to solve his problem.
exe application error
Problem Summary: exe application error
when i install yahoo messenger the exe appliction error ocur so what cane i do to solve this problem
Our support has contacted the author of this message, Nashimy, and helped to solve his problem.
startup error (application error)
Problem Summary: startup error (application error)
when i click on any drive a dialog box coming every time
---------------------------
1weicxa.com - Application Error
---------------------------
The instruction at "0x10011ff6" referenced memory at "0x01127f15". The memory could not be "read".
Click on OK to terminate the program
---------------------------
OK
---------------------------
Our support has contacted the author of this message, Raj, and helped to solve his problem.
tknn6.bat virus
Problem Summary: tknn6.bat virus
my PC is infected with tknn6.bat, so my yahoo messenger closes automaticaly
Also system is very slow
Our support has contacted the author of this message, muam, and helped to solve his problem.
0x10011ff6
Problem Summary: 0x10011ff6
the instruction at 0x10011ff6 referenced memory at 0x000000f ...
Our support has contacted the author of this message, chico, and helped to solve his problem.
the instruction at 0x10011ff6 referenced memory at 0x000000f
Problem Summary: the instruction at 0x10011ff6 referenced memory at 0x000000f
the instruction at 0x10011ff6 referenced memory at 0x000000ff the memory could not be read
Our support has contacted the author of this message, hasan, and helped to solve his problem.
tknn6.bat virus
Problem Summary: tknn6.bat virus
every drive of my computer opens in new window.
i have checked the settings but no effect. a file tknn6.bat is there that comes again if deleted.
Our support has contacted the author of this message, kartik, and helped to solve his problem.
the instruction at 0x10011ff6 referencd memory at 0x000000ff
Problem Summary: the instruction at 0x10011ff6 referencd memory at 0x000000ff
the instruction at "0x10011ff6" referenced memory at "0x000000ff". the memory could not be "read".click ok to terminate.
what does this mean and what problem will it cause? how to solve this?
Our support has contacted the author of this message, praveen, and helped to solve his problem.
0x10011ff6
Problem Summary: 0x10011ff6
when I start to use my computer, sometimes it shows an error that says:
the instruccion 0x10011ff6 can't read read the memory 0x000000ff
Our support has contacted the author of this message, SERGIO OROPEZA, and helped to solve his problem.
0x10011ff6
Problem Summary: 0x10011ff6
istruction at 0x10011ff6 can`t read 0x000000ff
Our support has contacted the author of this message, SAMEH MICKY, and helped to solve his problem.
startup error (application error)
Problem Summary: startup error (application error)
when i click on any drive a dialog box coming every time "the instruction at 0x10011ff6 refrenced memory at 0x000000ff.the memory could not be read
Our support has contacted the author of this message, Famil SULTANOV, and helped to solve his problem.
I had face the problem after every one minute
Problem Summary: I had face the problem after every one minute
My operating system is window xp.
I face the problem after every one minute
Some maafee security center comonents might not have been installed or launched properly.
Restart you computer to fix this, If this message appears again after restart, please reinstall mcfee security center.
2: some component fo activeshield
Our support has contacted the author of this message, Neeraj Kumar, and helped to solve his problem.
refrenced memory
Problem Summary: refrenced memory
when i click on any drive a dialog box coming every time "the instruction at 0x10011ff6 refrenced memory at 0x01127f15.the memory could not be read
Our support has contacted the author of this message, ROSHAN PRAJAPAT, and helped to solve his problem.
helpctr.exe
Problem Summary: helpctr.exe
error helpctr.exe application error and always shows up
Our support has contacted the author of this message, nanngq, and helped to solve his problem.
startup
Problem Summary: startup
Upon startup of my computer, I get a dialog box that says "The instruction at 0x10011ff6 referenced memory at 0x01127f15. The memory could not be read."
Our support has contacted the author of this message, dilip, and helped to solve his problem.
help.exe application error
Problem Summary: help.exe application error
Upon startup of my computer, I get a dialog box that says "The instruction at 0x10011ff6 referenced memory at 0x01127f15. The memory could not be read."
Then it says "click on OK to terminate the program". If I click on OK, the dialog box goes away.
Our support has contacted the author of this message, Sandra, and helped to solve his problem.
help.exe error memory couldn\'t be read.
Problem Summary: help.exe error memory couldn\'t be read.
Hai,
My PC had so many invalid entries when i started my PC it shows that invalid entries and help.exe virus also found,so pls give the useful advice to me to fix the problem.
Our support has contacted the author of this message, udhaya, and helped to solve his problem.
help.exe application error
Problem Summary: help.exe application error
The instruction at 0x10014201 referenced memory at 0x0000000ff the momery could not be read
Our support has contacted the author of this message, devan, and helped to solve his problem.
help.exe infection
Problem Summary: help.exe infection
help.exe, helphost.exe, or helpctr.exe run repeatedly and automatically, first occurred during AIM use. some keys on keyboard do not work now (w, a, s, x, 2, 1, Q, etc; i've been copying & pasting). I tried fixing it all day (keyboard somehow got fixed but now is back) then began to get error "winhlp32.exe binary is corrupt." I stopped help & support on my computer, but help.exe etc continued to run, leaving me with constant error messages. I just system restored to 2 days ago, and the problem is back where it started (keyboard & help.exe problems)
Our support has contacted the author of this message, Philip Rotella, and helped to solve his problem.
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