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KASSBOT-C and spools.exe - Easily eliminate this problem

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What is KASSBOT-C? Technical details of KASSBOT-C problem and spools.exe file

Manual solution methods

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Threat's profile

Threat indicator: HIGH
Name of the threat: KASSBOT-C
Command or file name: spools.exe
Threat type: WORM
Affected OS: Win32 (Windows 9x, Windows XP, Windows Vista)

Intrusion method

This threat copies its file(s) to your hard disk. Its typical file name is KASSBOT-C. Then it creates new startup key with name KASSBOT-C and value spools.exe. You can also find it in your processes list with name spools.exe or KASSBOT-C.

If you have further questions about this threat, please fill in the form below and we'll contact you shortly.

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How to fix KASSBOT-C

This problem can be solved manually by deleting all registry keys and files connected with this software, removing it from starup list and unregistering all corresponding DLLs. Additionally missing DLL's should be restored from distribution in case they are corrupted by KASSBOT-C. To fix this threat, you should:

1. Kill the following processes and delete the appropriate files:

• spools.exe

Warning: you should delete only those files which checksums are listed as malicious. There may be valid files with the same names in your system. We recommend you to use True Sword for safe problem solution.

2. Delete the following malicious folders:

no information

3. Delete the following malicious registry entries and\or values:

no information

Warning: If value is listed for some registry entries, you should only clear these values and leave keys with such values untouched. We recommend you to use True Sword for safe problem solution.

 

 

Here are the descriptions of problems connected with KASSBOT-C and spools.exe we received earlier:


the open with (choose program) keeps popping up !

Problem Summary: the open with (choose program) keeps popping up !
every time i click on any desktop icon including google when I do a window pops up saying what program to open up with e.g.internet explorer I then have to select open up with internet explorer EVERYtime even though i checked the box remember this action?......obviously I do NOT want to open any of my icons this way! opening up a normal app is ok it's ALL the ones that direct
me onto the net!......hope this is ok! cheers....
ps.. it's not spools & I'm running on xp pro service pack 2.

Our support has contacted the author of this message, Ray, and helped to solve his problem.

Spool.exe

Problem Summary: Spool.exe
spool.exe is running wide open and i have multiple copies of it running, msconfig only opens another spool.exe and msconfig never opens up

Our support has contacted the author of this message, james, and helped to solve his problem.

Windows Task Manager has lots of spools.exe

Problem Summary: Windows Task Manager has lots of spools.exe
Please help. Windows Task Manager has lots of instances of spools.exe. We were able to terminate them. But everytime we try to open regedit, msconfig or most anything besides IE and Windows explorer. Instead of opening, the an instance of spools.exe returns. Please advise. Thanks.

Our support has contacted the author of this message, Amanda C., and helped to solve his problem.

spool.exe is openning in the processes of task manager

Problem Summary: spool.exe is openning in the processes of task manager
i couldn't access of the application in the windows eg: control panel etc

Our support has contacted the author of this message, Mukesh.M, and helped to solve his problem.

spools.exe files everytime I try to open my Symantec AV

Problem Summary: spools.exe files everytime I try to open my Symantec AV
i can not open any program. if i try it opens up spools.exe
firefox or any downloaded program, antivirus anything i can not open. if i will try to open, it adds spools.exe in the task manager processes. I can not even open regedit or msconfig

Our support has contacted the author of this message, Bob, and helped to solve his problem.

i can not open any program. if i try it opens up spools.exe

Problem Summary: i can not open any program. if i try it opens up spools.exe
firefox or any downloaded program, antivirus anything i can not open. if i will try to open, it adds spools.exe in the task manager processes. I can not even open regedit or msconfig

Our support has contacted the author of this message, raxit, and helped to solve his problem.

spools.exe takes up 100% and can\'t open any programs

Problem Summary: spools.exe takes up 100% and can\'t open any programs
Because I can't open any programs, I can't download your automatic fix much less run it.

spools seems to block my computer from recognizing disks too, so even if I could run the program, I have no way to get it to my comp.

Our support has contacted the author of this message, Jordan, and helped to solve his problem.

regcure.exe not showing

Problem Summary: regcure.exe not showing
spools.exe is opening up in task manager but my application for me to get rid of the problem which is regcure or registry mechanic ain't showing up at all im having dificultys trying to run the program its not visible to my eye all i see is like more the 1 spools.exe opened up in my task manager

Our support has contacted the author of this message, caesar, and helped to solve his problem.

Spools.exe

Problem Summary: Spools.exe
Need to remove spools.exe

Our support has contacted the author of this message, Paul Rabinovitch, and helped to solve his problem.

programs wont open, just spools.exe

Problem Summary: programs wont open, just spools.exe
the only programs i can open is firefox and itunes.
and firefox opens by clicking a link on my desktop to a offline web page, then i can go from there
and itunes by going to a song and clicking it.
no exe's will open up and because of this i can't run any antivirus etc..
also when i try to open a exe it just opens spools.exe a bunch of times.
-Paul

Our support has contacted the author of this message, paul, and helped to solve his problem.

I cannot log on to any program and lots of pop ups

Problem Summary: I cannot log on to any program and lots of pop ups
when I do clt-alt-del it says spools.exe and the prgram will not open

Our support has contacted the author of this message, jan, and helped to solve his problem.

applications not running.

Problem Summary: applications not running.
no application is running in my computer.when i saw the processes running in the task manager,i saw spools.exe.i terminated that.now i again tried to open any application.this time i saw that spools.exe automatically started & there was 4 to 5 spools.exe running.but when i started winamp player it started without any problem.please help.

Our support has contacted the author of this message, subhash kumar jha, and helped to solve his problem.

Can\'t open programs

Problem Summary: Can\'t open programs
My computer has recently been unable to open any programs other than internet explorer. I opened my task manager to see if the programs were running, but all I found were about 20 programs called spools.exe. I removed them all from the list and tried to open MS word. When I tried to run the program, a new spools.exe would appear. I have tried to remove any programs I have recently installed, but I cannot open the Add/Remove programs application, not can I open the System Restore application. I've also tried downloading software that says it can eliminate my problem, but since I can't open anything, it hasn't helped me out. Please let me know if there is anything I can possibly do to get my computer working again.

Our support has contacted the author of this message, Nicholas, and helped to solve his problem.

i cannot open anything including regedit i cannot even downl

Problem Summary: i cannot open anything including regedit i cannot even downl
i cannot open any programs at all task manager is full of spools.exe it will not let me open regedit nor can i download anything from the internet please help.

Our support has contacted the author of this message, brian witton, and helped to solve his problem.

spools.exe virus

Problem Summary: spools.exe virus
i have a laptop that is infected with spools.exe i am unable to access the intenet or open many applications please help me get rid of the virus and delete it

Our support has contacted the author of this message, Reginald Parris, and helped to solve his problem.

spools.exe running in my PC and there is no virtual memory

Problem Summary: spools.exe running in my PC and there is no virtual memory
Problem is we can not open any installed software.
This is probably due to spools.exe is running and there is no virtual space/memory to open any file or .exe file.

please sugguest how to get rid of from this.

regards

Our support has contacted the author of this message, Rajesh, and helped to solve his problem.

no program will run

Problem Summary: no program will run
microsoft outlook could not open

Our support has contacted the author of this message, samir, and helped to solve his problem.

spools.exe

Problem Summary: spools.exe
i dont know where i got it, but i cant run anything, instead of the program that i run it opens up spools.exe in the task manager. i looked on other websites, and i tried safe mode, it still blocks programs such as spybot search and destry. please help.

Our support has contacted the author of this message, Gorka, and helped to solve his problem.

spools.exe problem

Problem Summary: spools.exe problem
Computer is running very slow

Our support has contacted the author of this message, Arun, and helped to solve his problem.

spools.exe

Problem Summary: spools.exe
i can't open up any applications. to get to the internet i must go to search and then go to the "on the internet" tab and type in (viz google) what i want to search for. there is NO adress bar. and on the processes bar for control alt delete there is spools.exe and spoolsv.exe

Our support has contacted the author of this message, Kenny, and helped to solve his problem.

The desktop icons are very slow to open.

Problem Summary: The desktop icons are very slow to open.
When clicked, the desktop icons will take atleast 4 minutes to open. I checked the processes listed on the Windows Task Manager and spools.exe was listed many times and I had never seen it before.

Our support has contacted the author of this message, William Edge, and helped to solve his problem.

Unable to run applications due to spools.exe

Problem Summary: Unable to run applications due to spools.exe
I can't open up any applications. Neither Antivirus softwares, regedit. Many spools.exe files appear in the processes. Even tried to reinstall Nortan Internet security again, but its not running.
add/remove programs will not open, icons in active, running/ installing a program will not work,Antivirus software will not work, system restore will not work.
I click on certain applications to run (ex. mozilla, volume control, wireless networks, any control panel apps, GIMP, etc...) I'll double click, and nothing will happen. I've been having to use Internet Explorer. When I look at my processes, none of the above programs are listed as being run, and it's completely filled with spools.exe tasks. How can I fix my computer??

Our support has contacted the author of this message, Srividya Nair, and helped to solve his problem.

spools.exe

Problem Summary: spools.exe
i dont know where i got it, but i cant run anything, instead of the program that i run it opens up spools.exe in the task manager. i looked on other websites, and i tried safe mode, it still blocks programs such as spybot search and destry. please help. thanx.

Our support has contacted the author of this message, roman, and helped to solve his problem.

spool.exe is runing.. no icon is working except internet..

Problem Summary: spool.exe is runing.. no icon is working except internet..
spool.exe is coming in processes of windows task manager.. my computer is slowed down and no music is running.. i want to fix this problem.. please help me..

Our support has contacted the author of this message, pavan, and helped to solve his problem.

I can\'t run any exe on my windows xp machine

Problem Summary: I can\'t run any exe on my windows xp machine
When I double-click on any exe,nothing is happening,process tab in task manager keeps getting populated with spools.exe.I can't run installer,msconfig,regedit.Norton Antivirus in my machine has expired few months back.Since apps are not running,i can't remove norton and re-install it.Hoping for a quick reply..

Our support has contacted the author of this message, Donny Mathew, and helped to solve his problem.

spools.exe, still waiting for reply from you guys.

Problem Summary: spools.exe, still waiting for reply from you guys.
i dont know where i got it, but i cant run anything, instead of the program that i run it opens up spools.exe in the task manager. i looked on other websites, and i tried safe mode, it still blocks programs such as spybot search and destry. please help. thanx.

Our support has contacted the author of this message, Romann, and helped to solve his problem.

spools / kassbot

Problem Summary: spools / kassbot
regedit will not open, msconfig will not open add/remove programs will not open, icons in active, running/ installing a program will not work,A/V software will not work, system restore will not work

Our support has contacted the author of this message, daryl, and helped to solve his problem.

spools.exe

Problem Summary: spools.exe
For about a few days now, when I click on certain applications to run (ex. mozilla, volume control, wireless networks, any control panel apps, GIMP, etc...) I'll double click, and nothing will happen. I've been having to use Internet Explorer. When I look at my processes, none of the above programs are listed as being run, and it's completely filled with spools.exe tasks. How can I fix my computer??

Our support has contacted the author of this message, Victoria, and helped to solve his problem.

Why the fuck am i having this problem?!

Problem Summary: Why the fuck am i having this problem?!
See above...

Our support has contacted the author of this message, ass, and helped to solve his problem.

spools.exe, programs wont open

Problem Summary: spools.exe, programs wont open
for about the past week it was slow to boot up, and my desktop would be up for 5+ minutes before i got the windows start music. my av software kept asking me about spools.exe but i didn't know what to do because i couldn't tell that it was the cause of the problem. today it starts up but my programs wont open when i click them. no games, no photo software, no audio editor, none of them would open. i hit alt+ctrl+del and the processes for these programs were not on the list so they're not even starting.

Our support has contacted the author of this message, mike williams, and helped to solve his problem.

spools.exe

Problem Summary: spools.exe
slows my machine

Our support has contacted the author of this message, Bill Simmons, and helped to solve his problem.

I GET AN ERROR

Problem Summary: I GET AN ERROR
AN ERROR THAT SAYS CAN NOT OPEN WITH WIN 32 MODE.

Our support has contacted the author of this message, MIKE GALVAN, and helped to solve his problem.

spools.exe keeps popping up and I cannot get rid of it and I

Problem Summary: spools.exe keeps popping up and I cannot get rid of it and I
I cannot get rid of the problem and I am a poor woman and cannot afford these quick fix things on the web. please help me I will be so thankful!

Our support has contacted the author of this message, Deborah, and helped to solve his problem.

rundll32.exe problem

Problem Summary: rundll32.exe problem
i have already deleted the spools.exe from system32\drivers\ folder but after deleting it m getting rundll32 error.. how can i solve it

Our support has contacted the author of this message, sandy, and helped to solve his problem.

spools.exe

Problem Summary: spools.exe
I deleted multiple entries of spools.exe in the registry and spools.exe. Once the system is restarted it all comes back.

Our support has contacted the author of this message, djb, and helped to solve his problem.

WINDOWS\\Systems32\\rundll32.exe

Problem Summary: WINDOWS\\Systems32\\rundll32.exe
To start my computer I get this message or still when to open a programme from Panel

Our support has contacted the author of this message, Niyi Adedokun, and helped to solve his problem.

spools.exe keeps popping up

Problem Summary: spools.exe keeps popping up
spools.exe has encountered a problem and need to close.

Our support has contacted the author of this message, Alex, and helped to solve his problem.

win32mode

Problem Summary: win32mode
if i open any of the hard disk drives it is giving an error as the application cannot be run in win32mode

Our support has contacted the author of this message, bhanu, and helped to solve his problem.

Can\'t delete spools.exe from my PC!

Problem Summary: Can\'t delete spools.exe from my PC!
Hello, I have spools.exe running in Task Manager. I know this is a virus of some sort. I end it and it continues to re-appear in Task Manager. I went to the source, C:/windows/system32 and saw the "spools" folder and when i try to delete it with it ended in Task Manager, it says that it is being used by another person or program. I downloaded a registry cleaner and tried that. That did not solve my problem. Please help me delete spools! Thank you for your time.

Our support has contacted the author of this message, Chris Kayrouz, and helped to solve his problem.

HELP WITH SPYWARE REMOVAL

Problem Summary: HELP WITH SPYWARE REMOVAL
C:\Windows\System32\rundll32.exe is not allowing me to install any virus scanners and is causing me to be unable to access internet for prolonged periods of time. Pretty bad spyware virus. Please help!!

Our support has contacted the author of this message, Brent Eastom, and helped to solve his problem.

spools.exe always appear

Problem Summary: spools.exe always appear
this thing really slows my computer down..help me please! tq

Our support has contacted the author of this message, afiz, and helped to solve his problem.

spools problem

Problem Summary: spools problem
spools.exe keeps popping up on my process list and it uses 90-100 percent of the cpu if i don't end the process. when it is running, my internet won't load and my computer becomes extremely slow. i downloaded security task manager to try to remove it but it keeps coming back. i also have mcfee on my computer but it doesn't help in trying to get rid of it. please give me a way i can remove it. thanks

Our support has contacted the author of this message, anirban mukherjee, and helped to solve his problem.

spools.exe will not allow me to do anything

Problem Summary: spools.exe will not allow me to do anything
will not let me install norton, it has over 8 process' running so it brings teh machine to a crawl

Our support has contacted the author of this message, logan, and helped to solve his problem.

spools.exe errors

Problem Summary: spools.exe errors
spools.exe errors. Installed AVG 8.0 and it will not run. Regedit will not run. Hijackthis will not run. All give message saying i have no access to drive.

Our support has contacted the author of this message, Don, and helped to solve his problem.

spools.exe

Problem Summary: spools.exe
spools.exe keeps popping up on my process list and it uses 90-100 percent of the cpu if i don't end the process. when it is running, my internet won't load and my computer becomes extremely slow. i downloaded security task manager to try to remove it but it keeps coming back. i also have mcfee on my computer but it doesn't help in trying to get rid of it. please give me a way i can remove it. thanks

Our support has contacted the author of this message, igotsaproblem, and helped to solve his problem.

spools.exe error

Problem Summary: spools.exe error
When I log on to windows,I get this error on startup stating that Microsoft Internet Explorer encountered a problem.spools.exe failed to start. How do I remove this error?

Our support has contacted the author of this message, Tamalika Mukherjee, and helped to solve his problem.

error messgae spools.exe no device

Problem Summary: error messgae spools.exe no device
hey,i keep getting an error message saying no device in drive and at the top of the message it says spools.exe.i have tried running avast virus scan and deleting spools.exe from the windows prefecth folder but it is still ocurring.please can you help me thank you

Our support has contacted the author of this message, kyle, and helped to solve his problem.

spools.exe floods the processes

Problem Summary: spools.exe floods the processes
Windows IE homepage gets redirected. PC slows down can not run cmd or other exe programs without doing a "run as"

Our support has contacted the author of this message, kevin dignum, and helped to solve his problem.

spools.exe running multiple times and slow access of PC

Problem Summary: spools.exe running multiple times and slow access of PC
When ever i opened my PC up to login its boot as usual,after log in only it taskbar for long time. After 10 minutes something it shows desktop icons and runs as usual.I checked taskmanager at this that time it runs spools.exe more than 5 times. Once i end all spools.exe except one the system comes to normal.One more thing is at every restart comman prompt opened and displays "The process completed"...i think..i am not sure abt the msg ..but think this is the message.Please advice me to fix the issue...

Thanks
Syed.S

Our support has contacted the author of this message, syed, and helped to solve his problem.

spools.exe is infected with malware and cannotbe deleted

Problem Summary: spools.exe is infected with malware and cannotbe deleted
theaboveis the massage i getfrom mcafee i cannot now use any program on my computer

Our support has contacted the author of this message, Dennis Njoroge, and helped to solve his problem.

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