Modem Spy Removal: Remove Modem Spy Forever

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What is Modem Spy? Technical details of Modem Spy problem and Modem Spy removal tool

Methods for manual Modem Spy removal

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Threat's profile

Threat indicator: HIGH
Name of the threat: Modem Spy
Command or file name: modemspy(4819).exe
Threat type: Spyware\trojan
Affected OS: Win32 (Windows 9x, Windows XP, Windows Vista)

Modem Spy intrusion method

Modem Spy copies its file(s) to your hard disk. Its typical file name is modemspy(4819).exe. Then it creates new startup key with name Modem Spy and value modemspy(4819).exe. You can also find it in your processes list with name modemspy(4819).exe or Modem Spy.

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» Download program to remove Modem Spy (Modem Spy Removal Tool)

Recommended Solution

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How to fix Modem Spy

This problem can be solved manually by deleting all registry keys and files connected with Modem Spy, removing it from starup list and unregistering all corresponding DLLs. Additionally missing DLL's should be restored from distribution in case they are corrupted by Modem Spy.

To get rid of Modem Spy, you should:

1. Kill the following processes and delete the appropriate files:

• modemspy.exe
• modemspy.gid
• modemspy.hlp
• modemspy.ini
• padring.com - always new software.lnk
• plugin.h
• softcab.com - software for voice modems.lnk
• stp2.tmp
• uninst.bmp
• uninstall modem spy.lnk
• upgrader.exe
• vdialtone.ini
• vdialtone.msplg

Warning: you should delete only those files which checksums are listed as malicious. There may be valid files with the same names in your system. We recommend you to use Modem Spy Removal Tool for safe problem solution.

2. Delete the following malicious folders:

• C:\Program Files\modem spy\
• C:\Program Files\modem spy\plugins\
• C:\Program Files\modem spy\plugins\api\
• C:\Program Files\modem spy\plugins\0000\
• %autostart% \modem spy\
• %autostart% \modem spy\cool links\
• C:\Program Files\modem spy\user\

3. Delete the following malicious registry entries and\or values:

• Key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Modem Spy
  Value: DisplayName

• Key: Software\Digital River\SoftwarePassport\SoftCab.com\Modem Spy\0
  Value: BuyURL

• Key: Software\Digital River\SoftwarePassport\SoftCab.com\Modem Spy

• Key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Modem Spy
  Value: UninstallString

Warning: If value is listed for some registry entries, you should only clear these values and leave keys with such values untouched. We recommend you to use Modem Spy Removal Tool for safe problem solution.

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