Serv-U and serv-u32.exe - Easily eliminate this problem

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Threat's profile

	Name of the threat: Serv-U
	Command or file name: serv-u32.exe
	Threat type: Problemware
	Affected OS: Win32 (Windows 9x, Windows XP, Windows Vista)

Intrusion method

This threat copies its file(s) to your hard disk. Its typical file name is Serv-U. Then it creates new startup key with name Serv-U and value serv-u32.exe. You can also find it in your processes list with name serv-u32.exe or Serv-U.

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How to fix Serv-U

This problem can be solved manually by deleting all registry keys and files connected with this software, removing it from starup list and unregistering all corresponding DLLs. Additionally missing DLL's should be restored from distribution in case they are corrupted by Serv-U. To fix this threat, you should:

1. Kill the following processes and delete the appropriate files:

• serv-u32.exe

Warning: you should delete only those files which checksums are listed as malicious. There may be valid files with the same names in your system. We recommend you to use True Sword for safe problem solution.

2. Delete the following malicious folders:

no information

3. Delete the following malicious registry entries and\or values:

no information

Warning: If value is listed for some registry entries, you should only clear these values and leave keys with such values untouched. We recommend you to use True Sword for safe problem solution.

Here are the descriptions of problems connected with Serv-U and serv-u32.exe we received earlier:

Serv-U32.exe does not start in startup

Problem Summary: Serv-U32.exe does not start in startup
This file is needed for interface to our scanner. Today I saw it was deleted from my PC. Could you help? Thanks! Demi

unable to connect to serv-U

Problem Summary: unable to connect to serv-U
I've been running serv-U 7.0 for several months now. Everything was fine until last week, now I can't connect. When running an open port tool on port 21 I get a timeout. I have turned my firewall off but it makes no difference. My ISP assures me that they are not blocking port 21. What else could it be?

Regards

Mark

Next threat: Service Connection »

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