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What is Spy Bouncer? Technical details of Spy Bouncer problem and arpproducticon.exe file Manual solution methods Free download of a program that will solve your problem automatically Free instant professional support in solving Spy Bouncer and arpproducticon.exe error from our Security Support Team

Threat's profile

	Name of the threat: Spy Bouncer
	Command or file name: arpproducticon.exe
	Threat type: Unwanted software
	Affected OS: Win32 (Windows 9x, Windows XP, Windows Vista)

Intrusion method

This threat copies its file(s) to your hard disk. Its typical file name is Spy Bouncer. Then it creates new startup key with name Spy Bouncer and value arpproducticon.exe. You can also find it in your processes list with name arpproducticon.exe or Spy Bouncer.

If you have further questions about this threat, please fill in the form below and we'll contact you shortly.

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How to fix Spy Bouncer

This problem can be solved manually by deleting all registry keys and files connected with this software, removing it from starup list and unregistering all corresponding DLLs. Additionally missing DLL's should be restored from distribution in case they are corrupted by Spy Bouncer. To fix this threat, you should:

1. Kill the following processes and delete the appropriate files:

• aboutspyware.htm
• adb.dll
• arpproducticon.exe
• backup1.gif
• backup2.gif
• bdb.dll
• bouncer.exe
• bullet-arrow.gif
• delmod.dll
• delqueue.exe
• gdownloader.ocx
• hbackup.htm
• hcontact.htm
• helpscanner.htm
• help_main.html
• help_mnu.html
• hkeys.htm
• hlogs.htm
• hmonitor.htm
• hoptions.htm
• hupdates.htm
• live1.gif
• live2.gif
• liveupdate.exe
• mon1.gif
• mon2.gif
• newshortcut1_b865418383844a84a22eca5a0bc35dcd_2.exe
• newshortcut6_b865418383844a84a22eca5a0bc35dcd_2.exe
• newshortcut7_b865418383844a84a22eca5a0bc35dcd.exe
• newshortcut8_b865418383844a84a22eca5a0bc35dcd.exe
• options.cfg
• options.gif
• pophelp.htm
• requeue.dll
• sbsetup.exe
• scan.gif
• scanresults.gif
• spybouncer help.lnk
• spybouncer liveupdate.lnk
• spybouncer.lnk
• viewlogs.gif

Warning: you should delete only those files which checksums are listed as malicious. There may be valid files with the same names in your system. We recommend you to use True Sword for safe problem solution.

2. Delete the following malicious folders:

• C:\Program Files\bouncer\help\
• C:\Program Files\bouncer\
• %autostart% \spybouncer\
• C:\Windows\installer\{b8654183-8384-4a84-a22e-ca5a0bc35dcd}\

3. Delete the following malicious registry entries and\or values:

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\Bouncer

• Key: Software\Classes\Interface\{4B795337-D704-49C7-8CA1-D65722B28EBD}

• Key: Software\Classes\Interface\{4B795337-D704-49C7-8CA1-D65722B28EBD}\ProxyStubClsid

• Key: Software\Classes\Interface\{4B795337-D704-49C7-8CA1-D65722B28EBD}\ProxyStubClsid32

• Key: Software\Classes\Interface\{4B795337-D704-49C7-8CA1-D65722B28EBD}\TypeLib
  Value: Version

• Key: Software\Classes\Interface\{950695DA-8F77-4852-AD93-8C1E64995D4B}

• Key: Software\Classes\Interface\{950695DA-8F77-4852-AD93-8C1E64995D4B}\ProxyStubClsid

• Key: Software\Classes\Interface\{950695DA-8F77-4852-AD93-8C1E64995D4B}\ProxyStubClsid32

• Key: Software\Classes\Interface\{950695DA-8F77-4852-AD93-8C1E64995D4B}\TypeLib
  Value: Version

• Key: Software\Classes\CLSID\{8C7AB65B-830C-442A-A71A-0E06BAF9CAF2}\TypeLib

• Key: Software\Classes\CLSID\{8C7AB65B-830C-442A-A71A-0E06BAF9CAF2}\VERSION

• Key: Software\Classes\Interface\{F3A1BEC7-6D42-4A5D-ABDC-534669A087E1}

• Key: Software\Classes\Interface\{F3A1BEC7-6D42-4A5D-ABDC-534669A087E1}\ProxyStubClsid

• Key: Software\Classes\Interface\{F3A1BEC7-6D42-4A5D-ABDC-534669A087E1}\ProxyStubClsid32

• Key: Software\Classes\Interface\{F3A1BEC7-6D42-4A5D-ABDC-534669A087E1}\TypeLib
  Value: Version

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\Bouncer\help

• Key: Software\Classes\Interface\{6D37DED8-1944-4E32-93FD-B9610E0AD8E3}

• Key: Software\Classes\Interface\{6D37DED8-1944-4E32-93FD-B9610E0AD8E3}\ProxyStubClsid

• Key: Software\Classes\Interface\{6D37DED8-1944-4E32-93FD-B9610E0AD8E3}\ProxyStubClsid32

• Key: Software\Classes\Interface\{6D37DED8-1944-4E32-93FD-B9610E0AD8E3}\TypeLib
  Value: Version

• Key: Software\Classes\Interface\{8DD9B882-0041-449D-A0BD-77A87119AD90}

• Key: Software\Classes\Interface\{8DD9B882-0041-449D-A0BD-77A87119AD90}\ProxyStubClsid

• Key: Software\Classes\Interface\{8DD9B882-0041-449D-A0BD-77A87119AD90}\ProxyStubClsid32

• Key: Software\Classes\Interface\{8DD9B882-0041-449D-A0BD-77A87119AD90}\TypeLib
  Value: Version

• Key: Software\Classes\Interface\{92DD4B20-DE93-4F74-8BCA-EC7F88FDAC5D}

• Key: Software\Classes\Interface\{92DD4B20-DE93-4F74-8BCA-EC7F88FDAC5D}\ProxyStubClsid

• Key: Software\Classes\Interface\{92DD4B20-DE93-4F74-8BCA-EC7F88FDAC5D}\ProxyStubClsid32

• Key: Software\Classes\Interface\{92DD4B20-DE93-4F74-8BCA-EC7F88FDAC5D}\TypeLib
  Value: Version

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Documents and Settings\All Users\Start Menu\Programs\SpyBouncer

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\Bouncer\Logs

• Key: ChilkatZip.ZipProperties

• Key: ChilkatZip.ZipProperties\CLSID

• Key: ChilkatZip.ZipProperties.1

• Key: ChilkatZip.ZipProperties\CurVer

• Key: ChilkatZip.ZipProperties.1\CLSID

• Key: CLSID\{18BBDF4D-611D-41CE-A7E7-B2DD23C250D1}\TypeLib

• Key: CLSID\{8551311D-F3BF-4718-AD66-96E302500735}\TypeLib

• Key: CLSID\{DB90DEA9-0897-4B02-9FE0-1E321A22EAB0}\MiscStatus

• Key: CLSID\{DB90DEA9-0897-4B02-9FE0-1E321A22EAB0}\MiscStatus\1

• Key: CLSID\{DB90DEA9-0897-4B02-9FE0-1E321A22EAB0}\ToolboxBitmap32

• Key: CLSID\{DB90DEA9-0897-4B02-9FE0-1E321A22EAB0}\TypeLib

• Key: CLSID\{DB90DEA9-0897-4B02-9FE0-1E321A22EAB0}\Version

• Key: CLSID\{DB92433D-1902-4789-BAFC-B46B0DCDEBB7}\MiscStatus

• Key: CLSID\{DB92433D-1902-4789-BAFC-B46B0DCDEBB7}\MiscStatus\1

• Key: CLSID\{DB92433D-1902-4789-BAFC-B46B0DCDEBB7}\ToolboxBitmap32

• Key: CLSID\{DB92433D-1902-4789-BAFC-B46B0DCDEBB7}\TypeLib

• Key: CLSID\{DB92433D-1902-4789-BAFC-B46B0DCDEBB7}\Version

• Key: CLSID\{EC352548-52B5-41AC-B8C1-8CB561ECF7AD}\TypeLib

• Key: Interface\{13C243A0-50E9-43F4-8E5B-9FF857C3A0B5}

• Key: Interface\{13C243A0-50E9-43F4-8E5B-9FF857C3A0B5}\ProxyStubClsid

• Key: Interface\{13C243A0-50E9-43F4-8E5B-9FF857C3A0B5}\ProxyStubClsid32

• Key: Interface\{13C243A0-50E9-43F4-8E5B-9FF857C3A0B5}\TypeLib
  Value: Version

• Key: Interface\{4340DF8E-D7A3-4675-BE74-80077B2B3E81}

• Key: Interface\{4340DF8E-D7A3-4675-BE74-80077B2B3E81}\ProxyStubClsid

• Key: Interface\{4340DF8E-D7A3-4675-BE74-80077B2B3E81}\ProxyStubClsid32

• Key: Interface\{4340DF8E-D7A3-4675-BE74-80077B2B3E81}\TypeLib
  Value: Version

• Key: Interface\{4A277E1B-B130-4E4A-92AE-8712F4A150BD}

• Key: Interface\{4A277E1B-B130-4E4A-92AE-8712F4A150BD}\ProxyStubClsid

• Key: Interface\{4A277E1B-B130-4E4A-92AE-8712F4A150BD}\ProxyStubClsid32

• Key: Interface\{4A277E1B-B130-4E4A-92AE-8712F4A150BD}\TypeLib
  Value: Version

• Key: Interface\{4B795337-D704-49C7-8CA1-D65722B28EBD}

• Key: Interface\{4B795337-D704-49C7-8CA1-D65722B28EBD}\ProxyStubClsid

• Key: Interface\{4B795337-D704-49C7-8CA1-D65722B28EBD}\ProxyStubClsid32

• Key: Interface\{4B795337-D704-49C7-8CA1-D65722B28EBD}\TypeLib

• Key: TypeLib\{9F86D648-CDCC-4F70-AAEA-DA72D33B3235}\1.0

• Key: TypeLib\{9F86D648-CDCC-4F70-AAEA-DA72D33B3235}\1.0\FLAGS

• Key: TypeLib\{9F86D648-CDCC-4F70-AAEA-DA72D33B3235}\1.0\0\win32

• Key: TypeLib\{9F86D648-CDCC-4F70-AAEA-DA72D33B3235}\1.0\HELPDIR

• Key: Interface\{A1C7FC3D-4A78-4709-99F6-05F8C5DC346C}

• Key: Interface\{A1C7FC3D-4A78-4709-99F6-05F8C5DC346C}\ProxyStubClsid

• Key: Interface\{A1C7FC3D-4A78-4709-99F6-05F8C5DC346C}\ProxyStubClsid32

• Key: Interface\{A1C7FC3D-4A78-4709-99F6-05F8C5DC346C}\TypeLib
  Value: Version

• Key: Interface\{485E922B-07D7-4E47-8B42-39BD242EED11}

• Key: Interface\{485E922B-07D7-4E47-8B42-39BD242EED11}\ProxyStubClsid

• Key: Interface\{485E922B-07D7-4E47-8B42-39BD242EED11}\ProxyStubClsid32

• Key: Interface\{485E922B-07D7-4E47-8B42-39BD242EED11}\TypeLib
  Value: Version

• Key: CLSID\{058927C7-7AF0-47C1-BD26-D492436595D2}

• Key: CLSID\{058927C7-7AF0-47C1-BD26-D492436595D2}\ProgID

• Key: CLSID\{058927C7-7AF0-47C1-BD26-D492436595D2}\InprocServer32
  Value: ThreadingModel

• Key: CLSID\{058927C7-7AF0-47C1-BD26-D492436595D2}\Control

• Key: CLSID\{058927C7-7AF0-47C1-BD26-D492436595D2}\ToolboxBitmap32

• Key: CLSID\{058927C7-7AF0-47C1-BD26-D492436595D2}\MiscStatus

• Key: CLSID\{058927C7-7AF0-47C1-BD26-D492436595D2}\MiscStatus\1

• Key: CLSID\{058927C7-7AF0-47C1-BD26-D492436595D2}\TypeLib

• Key: CLSID\{058927C7-7AF0-47C1-BD26-D492436595D2}\VERSION

• Key: SpyBouncer.SBDownloader

• Key: SpyBouncer.SBDownloader\Clsid

• Key: Software\Microsoft\Code Store Database\Distribution Units\{4FA3D392-9349-4D85-8FB9-18733534CFE3}\InstalledVersion
  Value: LastModified

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\260F3FCB7AF1A9E4ABF9FFFB98770EAE
  Value: 3814568B483848A42AE2ACA5B03CD5DC

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B858B6C5445BE624DBFD7774B778869E
  Value: 3814568B483848A42AE2ACA5B03CD5DC

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\70407C6F467132F4E8D2EEF0A9A3100F
  Value: 3814568B483848A42AE2ACA5B03CD5DC

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7DB2EDBA15C828B4EA23420166AA8138
  Value: 3814568B483848A42AE2ACA5B03CD5DC

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\AB01F3785E7B9C14A87373135592C167
  Value: 3814568B483848A42AE2ACA5B03CD5DC

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\FA0B700599290A94EB85232136AAD4DD
  Value: 3814568B483848A42AE2ACA5B03CD5DC

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\05EF98D424BDE4345925F86A5B41812C
  Value: 3814568B483848A42AE2ACA5B03CD5DC

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\4DF12D98EE694594E928496767D47A34
  Value: 3814568B483848A42AE2ACA5B03CD5DC

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D77B0CFC10C695D49AF329BA7BF009C0
  Value: 3814568B483848A42AE2ACA5B03CD5DC

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E47E6568BBBA0BC47A48A623EE039685
  Value: 3814568B483848A42AE2ACA5B03CD5DC

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\03388CC5C32A60B45BD8D9CF1C35038B
  Value: 3814568B483848A42AE2ACA5B03CD5DC

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\61CBB8BB244A4A04088B8A60E2D7765C
  Value: 3814568B483848A42AE2ACA5B03CD5DC

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\CF61AC71651B4424E8203CF3C07B8D28
  Value: 3814568B483848A42AE2ACA5B03CD5DC

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\19BFA129803052745B13DAD544CE668D
  Value: 3814568B483848A42AE2ACA5B03CD5DC

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\CFEDF15D5B5D081479617620C32D617A
  Value: 3814568B483848A42AE2ACA5B03CD5DC

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\63300F3E9E7B19C40A7E30C6928BBAB8
  Value: 3814568B483848A42AE2ACA5B03CD5DC

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BA2CE1F60EE85354BADCCC20A28CBF78
  Value: 3814568B483848A42AE2ACA5B03CD5DC

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\5B69B0D98E64D964B8285AE2AE9E2C68
  Value: 3814568B483848A42AE2ACA5B03CD5DC

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\48E26279078934B47A4EFEA061FC8E0C
  Value: 3814568B483848A42AE2ACA5B03CD5DC

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\926CF958A1517A2479AEF416286EC793
  Value: 3814568B483848A42AE2ACA5B03CD5DC

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\75153CFBC6BD81B428F27B29340CCAB5
  Value: 3814568B483848A42AE2ACA5B03CD5DC

• Key: Software\Chilkat Software, Inc.\ChilkatZip.ChilkatZip
  Value: registered_dll

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\3814568B483848A42AE2ACA5B03CD5DC\InstallProperties
  Value: HelpLink

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\3814568B483848A42AE2ACA5B03CD5DC\InstallProperties
  Value: HelpTelephone

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\3814568B483848A42AE2ACA5B03CD5DC\InstallProperties
  Value: InstallLocation

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\3814568B483848A42AE2ACA5B03CD5DC\InstallProperties
  Value: ModifyPath

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\3814568B483848A42AE2ACA5B03CD5DC\InstallProperties
  Value: URLInfoAbout

• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\3814568B483848A42AE2ACA5B03CD5DC\InstallProperties
  Value: URLUpdateInfo

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\{B8654183-8384-4A84-A22E-CA5A0BC35DCD}
  Value: HelpLink

• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\{B8654183-8384-4A84-A22E-CA5A0BC35DCD}
  Value: InstallLocation

• Key: CLSID\{8551311D-F3BF-4718-AD66-96E302500735}\InprocServer32
  Value: ThreadingModel

• Key: CLSID\{CE23505D-68FB-4C49-AE4B-D4F1CF86A2C4}\InprocServer32
  Value: ThreadingModel

• Key: CLSID\{DB90DEA9-0897-4B02-9FE0-1E321A22EAB0}\InprocServer32
  Value: ThreadingModel

• Key: CLSID\{DB92433D-1902-4789-BAFC-B46B0DCDEBB7}\InprocServer32
  Value: ThreadingModel

• Key: CLSID\{EC352548-52B5-41AC-B8C1-8CB561ECF7AD}\InprocServer32
  Value: ThreadingModel

• Key: Software\Microsoft\Windows\CurrentVersion\ModuleUsage\C:/WINDOWS/Downloaded Program Files/gdownloader.ocx
  Value: .Owner

• Key: Software\Microsoft\Windows\CurrentVersion\ModuleUsage\C:/WINDOWS/Downloaded Program Files/gdownloader.ocx
  Value: {4FA3D392-9349-4D85-8FB9-18733534CFE3}

• Key: Software\Microsoft\Code Store Database\Distribution Units\{4FA3D392-9349-4D85-8FB9-18733534CFE3}
  Value: SystemComponent

• Key: Software\Microsoft\Code Store Database\Distribution Units\{4FA3D392-9349-4D85-8FB9-18733534CFE3}
  Value: Installer

• Key: Software\Microsoft\Code Store Database\Distribution Units\{4FA3D392-9349-4D85-8FB9-18733534CFE3}\DownloadInformation
  Value: CODEBASE

Warning: If value is listed for some registry entries, you should only clear these values and leave keys with such values untouched. We recommend you to use True Sword for safe problem solution.

Here are the descriptions of problems connected with Spy Bouncer and arpproducticon.exe we received earlier:

ToolBoxBitmap

Problem Summary: ToolBoxBitmap
ToolBoxBitmap32 file is corrupted

Next threat: Spy Cleaner »

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