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Threat indicator: HIGH

Threat's profile

Name of the threat:

Command or file name:

Threat type:

Affected OS:

W32.Sasser.E.Worm

avserve.exe

Spyware/trojan

Win32 (Windows 9x, Windows XP, Windows Vista, Windows Seven)


W32.Sasser.E.Worm is application that covertly watch your work on your machine, gathering individual data, such as usernames, passwords, account numbers, files, and even driver's license or social security numbers. After gathering this data, the W32.Sasser.E.Worm then passs that information to another machine, usually for publisizing targets. W32.Sasser.E.Worm publicity for pornography is presented without preventions, so parents always ought to to setup W32.Sasser.E.Worm removal tools to remove W32.Sasser.E.Worm not to let their children see that. W32.Sasser.E.Worm authors present this feature as needed to advertisers paying for advertisement places giving funds to block W32.Sasser.E.Worm removal and sophisticating W32.Sasser.E.Worm even for decent W32.Sasser.E.Worm removal tools. Many users habitually slight user licenses of software allowing W32.Sasser.E.Worm installing on their machines. Only few W32.Sasser.E.Worm developers have been faulted and many operate openly though some have encountered lawsuits.


W32.Sasser.E.Worm intrusion method

W32.Sasser.E.Worm copies its file(s) to your hard disk. Its typical file name is avserve.exe. Then it creates new startup key with name W32.Sasser.E.Worm and value avserve.exe. You can also find it in your processes list with name avserve.exe or W32.Sasser.E.Worm.

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How to fix W32.Sasser.E.Worm?

This problem can be solved manually by deleting all registry keys and files connected with W32.Sasser.E.Worm, removing it from starup list and unregistering all corresponding DLLs. Additionally missing DLL's should be restored from distribution in case they are corrupted by W32.Sasser.E.Worm.

To get rid of W32.Sasser.E.Worm, you should:

1. Kill the following processes and delete the appropriate files:

no information

Warning: you should delete only those files which checksums are listed as malicious. There may be valid files with the same names in your system. We recommend you to use W32.Sasser.E.Worm Removal Tool for safe problem solution.

2. Delete the following malicious folders:

no information

3. Delete the following malicious registry entries and\or values:

no information

Warning: if value is listed for some registry entries, you should only clear these values and leave keys with such values untouched. We recommend you to use W32.Sasser.E.Worm Removal Tool for safe problem solution.


Here are the descriptions of problems connected with W32.Sasser.E.Worm and avserve.exe we received earlier:

Problem Summary: The application failed to intialize properly (0xc0000005). Click ok to terminate.

When I start my computer and XP appears run, I get the message in the problem summary. When I click ok nothing works. I get a black screen with a movable cursor. Task Manager won't open, a CD or usb won't run, and nothing from F8 will start up without the problem summary message.

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: sasser not allowing me to get past the failed to initialize warning

I can't get past the failed to initialize warning to be able to run any type of removal tool. I am using a different computer right now.

The problem of Kristine was resolved by our support team.

Problem Summary: Sasser startup problem

my computer freezes with isass.exe right when it starts up so i cant use the removal tool and i can only download from a flash drive

We examined this request and answered Will by email.

Problem Summary: Worm

Well when I try even opening my computer, the screen is black. I can\'t even access the advanced computer set up which is if I press f8*. So I\'m wondering how can I fix it?

Reply of our support team was forwarded to Josh Li via email.

Problem Summary: Sasser worm

Trying to get rid of this virus, but windows will not load at all normally or in safe mode, just a black screen and the mouse pointer will move normally, how can I get rid of this virus when I don\'t have access to windows at all?

We worked out the solution of descirbed problem and sent our suggestions to Christopher Carleton.

Problem Summary: black screen

i have xp os when it start it give blank screen with no windows logo and stop.I tried safe mode it stopped in \r\n..SYSTEM32\\DRIVES\\ISAPNP.sys and also i tried to repair the xp and i got same problem blank screen.\r\nCould you please help me to solve this problem with out format.\r\nRegards\r\n

Batooq received email with possible solutions of his problem.

Problem Summary: API error message

Ok , my other laptop that has the worm virus , keeps restarting over and over , i cant login, all I see is my screensaver then it clicks off to the windows is starting up screen ,iused f8 none of it really helped , it keeps popping up and im using myy laptop for business usage, i dont know what i did please help .

Several possible methods of solving the problem mentioned by Anjane Collins were sent to the provided email address.

Problem Summary: shutdowm 60 seconds

shutdown 60 seconds,service.exe,error -1073741819

Our support team answered the request of ronal miswar by email.

Problem Summary: please help

When I open my pc it stops at the start welcome page and and goes to the windows xp black screen back to the welcome page and will not go any further but shut down, t restart\\r\\nand ... When I attempt to boot computer goes to black screen with cursor. ... due to worm virus i cannot connect to microsoft.com please give me advice what to do. ...\r\n

Francois Browne Cell #990-7905 or 754-3786, please check your email for our answer.

Problem Summary: please help

When I open my pc it stops at the start welcome page and and goes to the windows xp black screen back to the welcome page and will not go any further but shut down, t restart\\r\\nand ... When I attempt to boot computer goes to black screen with cursor. ... due to worm virus i cannot connect to microsoft.com please give me advice what to do. ...\r\n

Francois Browne Cell #990-7905 or 754-3786, we sent the solution of this problem to your mailbox.

Problem Summary: help

When I open my pc it stops at the start welcome page and when I enter my user ... status code 1073741819 they system will now shut down or restart\\r\\nand ... When I attempt to boot computer goes to black screen with cursor. ... due to worm virus i cannot connect to microsoft.com please give me advice what to do. ...\r\n

Our support team contacted sharlotte browne with the solution of the problem described.

Problem Summary: lsass.exe - System Error -Insufficient system resources exist to complete the API.

Laptop won\'t start in normal mode or safe mode. After clicking ok on this message it restarts and goes back to ths error.

The problem of sean was resolved by our support team.

Problem Summary: lsass.exe application error

I get an error box at start-up, lsasser.exe error and it tells me click OK to close this appication. Once I click OK I get a blank black screen. Even in safe mode I ultimately get the black screen with the error box popping up again.

We examined this request and answered John by email.

Problem Summary: lsass.exe

wont let me login or use safe mode can\'t boot from a cd

Reply of our support team was forwarded to Alan Brand via email.

Problem Summary: shutdown

When I open my pc it stops at the start welcome page and when I enter my user password and press enter to log in a window appears with the following:\r\nthe system process lsass.exe terminated unexpectedly with status code 1073741819 they system will now shut down or restart\r\nand after a min or something the computer shut down

We worked out the solution of descirbed problem and sent our suggestions to Marwa.

Problem Summary: XP- error: lsass.exe application error

Cannot boot. not in safe mode,not with xp disk in repair or regular. When I attempt to boot computer goes to black screen with cursor. \r\nThanks, \r\nLeila

Leila Prestia received email with possible solutions of his problem.

Problem Summary: worm virus

antivirus, internet and most programs in computer will not work, background and icons become deactivated

Several possible methods of solving the problem mentioned by fabiola were sent to the provided email address.

Problem Summary: sasser worm

a box popped up saying service and controller has encountered a problem and needs to close then another box pops up saying something about NT Authority and the code- 1073741819 and then a countdown then my pc restarts i have to enter in CMD shutdown -a to prevent my pc from closing again but even though it works i cannot use anything on my pc, not thing works at all and the screen just goes blank! ive tryed running a sasser removal tool by symantec but it says no worm was found and i tryed to follow a step by step on how to disable and remove it but i cannot follow it as my pc will not let me. please help!

Our support team answered the request of aaron lambert by email.

Problem Summary: W32. sasser.e.worm

Hello,
I have the sasser worm in my other computer. I cannot turn it on long enough for me to download the fix. How do I fix this, please?

christopher charry, please check your email for our answer.

Problem Summary: lsass.exe

w32sasserworm in computer stuck in neverend crash/boot loop can not boot up in safe mode can not repair for lack of admin password trying hard to keep from reinstalling windows. what do i do?

Arturo, we sent the solution of this problem to your mailbox.

Problem Summary: lsass.exe Application Error - Sasser Worm - Computer will not boot up

I get an error box at start-up, lsasser.exe error and it tells me click OK to close this appication. Once I click OK I get a blank black screen. Even in safe mode I ultimately get the black screen with the error box popping up again. Also, Control + Shift + Escape will not bring up the task manager. I assume I need some type of boot up disc that fixes the error or that at least allows me to start up and retrieve my data. Thank you for the help!

Our support team contacted Sara with the solution of the problem described.

Problem Summary: lsasser.exe error at start-up

I get an error box at start-up, lsasser.exeerror and it tells me click OK to close this appication. once I clcik OK I get a blank screen. I went to safe mode and anythin I click ultimately gets me a screen with the error box popping up again. I do not want to use the recovery mode because I will lose everything on my computer. Suggestions? I assume I need some type of boot up disc that fixes the error without losing my applications.

The problem of Blaine Neuhauser was resolved by our support team.

Problem Summary: sasser worm

i am trying to boot my computer and it stops in the middle and a box stating lsass.exe - system error object name not found. what do i do?

We examined this request and answered Andrew by email.

Problem Summary: sasser worm

i am trying to boot my computer and it stops in the middle and a box stating lsass.exe - system error object name not found. what do i do? i can not start my computer

Reply of our support team was forwarded to Andrew via email.

Problem Summary: sasser worm

i am trying to boot my computer and it stops in the middle and a box stating lsass.exe - system error object name not found. what do i do? i can not start my computer

We worked out the solution of descirbed problem and sent our suggestions to Andrew.

Problem Summary: i cannot connect to microsoft.com

due to worm virus i cannot connect to microsoft.com please give me advice what to do.

william pasaoa received email with possible solutions of his problem.

Problem Summary: lsasser.exe

I try to boot up and stops in the middle of boot up stating that it can not access memory lasser.exe Have tried to start with windows xp cd without luck

Several possible methods of solving the problem mentioned by P Casey were sent to the provided email address.

Problem Summary: lsass.exe application error

i think i have this virus, my computer kept bringing up ads in i.e.
Windows defender (Microsoft product), described it as malicious spyware. The computer froze, i restarted it, and now the computer gets past the splash screen but when it should bring up the blue windows xp login screen it brings the following:

lsass.exe - application error

Our support team answered the request of baldrel by email.

Problem Summary: W32.Sasser.E.Worm virus.

lsass.exe running in task mgr. Several things changed on PC, task manager disabled, background picture locked, porn windows opening by themselves in I.E. I can fix most of this but need to know how to get rid of the virus/viruses that are causing the changes. Ran Adaware but when I try to download updates the error downloading pops up. Help.......Win XP sp3

eric paulson, please check your email for our answer.

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