Get rid of Zango Messenger and em2.exe
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 Specification and description of
Zango Messenger and ways to repair em2.exe file
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Threat's dossier
|
Name of the threat: Zango Messenger |
| Command or file name: em2.exe |
| Threat type: Spyware\adware |
| Affected OS: Win32 (Windows 9x, Windows XP, Windows Vista) |
Ways for invasion
The ingressed threat makes its copy on your computer and launches Zango Messenger system process using the names similar to em2.exe or Zango Messenger. It initiates a creation of new startup key under the name Zango Messenger and value em2.exe.
If you need more information about em2.exe you should contact to us with the form above .
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Manual solution of Zango Messenger problem
In order to make progress in getting rid of em2.exe manually you should delete all files assosiated with Zango Messenger infection, including destruction of its registry keys and invalid DLLs. It is also recommended to delete files with names similar to Zango Messenger from startup list. Sometimes Zango Messenger can corrupt DLLs that can become a cause of unstability of your Windows. You will have to recover it from distribution to make it work correctly.To get rid of this threat, be assured to follow next points:
1. Destroy the malicious process and all associated files:
• emback.jpg
• headerbackground.gif
• idle.dll
• newemail.wav
• online.wav
• type.wav
• user.emp
• zango messenger.lnk
• ZangoEasyMessanger.exe
• ZangoMessenger.exe
Notification: Be careful while deleting anything from system files. This is dangerous to destroy a valid process that can carry result in Windows disfunction. It is a cute trick of malware to hide behind valid files and use some names similar to the ones DLLs use. To escape unpredictable results we suggest you to use True Sword to ensure your system.
2. Destroy all assosiated malware:
• C:\Program Files\zango programs\zango messenger\
• %autostart% zango programs\zango messenger\
• %autostart% \zango programs\zango messenger\
3. Clean up all infected registry keys and\or values:
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\Zango Programs\Zango Messenger
• Key: Software\zango
Value: cvf
• Key: Software\zango
Value: umt
• Key: Software\zango
Value: last_conn_h
• Key: Software\zango
Value: last_conn_l
• Key: Software\zango
Value: geourl_current_version
• Key: Software\zango
Value: geourl_last_full_version
• Key: Software\zango
Value: keyword_last_chunk
• Key: Software\zango
Value: actionurl_current_version
• Key: Software\zango
Value: actionurl_last_full_version
• Key: Software\zango
Value: keyword_current_version
• Key: Software\zango
Value: keyword_last_full_version
• Key: Software\zango
Value: keyword_last_chunk
• Key: Software\zango
Value: keyword_current_version
• Key: Software\zango
Value: keyword_last_full_version
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\66484334DAE562541BF904B93A0F8795
Value: 40C0B2840D7669A49BF466B03C4D63A3
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9CFB4F027C9718B47A41D6C9B46026F4
Value: 40C0B2840D7669A49BF466B03C4D63A3
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6F4608E3610F2B94D8BEF5B796B9D499
Value: 40C0B2840D7669A49BF466B03C4D63A3
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F1D45273016014C43B7B5DE353679EEC
Value: 40C0B2840D7669A49BF466B03C4D63A3
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A841D4ABBBF976C46A906D5F45AF4576
Value: 40C0B2840D7669A49BF466B03C4D63A3
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\66484335DAE562541BF904B93A0F8795
Value: 40C0B2840D7669A49BF466B03C4D63A3
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7B713CAE50BADD440A2CEB8B51A1FC7A
Value: 40C0B2840D7669A49BF466B03C4D63A3
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9446A598C0DCA5E48AE52494816D32E2
Value: 40C0B2840D7669A49BF466B03C4D63A3
• Key: Software\Zango Programs\Zango Messenger
Value: TARGETDIR
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\40C0B2840D7669A49BF466B03C4D63A3\InstallProperties
Value: LocalPackage
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\40C0B2840D7669A49BF466B03C4D63A3\InstallProperties
Value: AuthorizedCDFPrefix
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\40C0B2840D7669A49BF466B03C4D63A3\InstallProperties
Value: Comments
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\40C0B2840D7669A49BF466B03C4D63A3\InstallProperties
Value: Contact
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\40C0B2840D7669A49BF466B03C4D63A3\InstallProperties
Value: DisplayVersion
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\40C0B2840D7669A49BF466B03C4D63A3\InstallProperties
Value: HelpLink
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\40C0B2840D7669A49BF466B03C4D63A3\InstallProperties
Value: HelpTelephone
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\40C0B2840D7669A49BF466B03C4D63A3\InstallProperties
Value: InstallDate
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\40C0B2840D7669A49BF466B03C4D63A3\InstallProperties
Value: InstallLocation
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\40C0B2840D7669A49BF466B03C4D63A3\InstallProperties
Value: InstallSource
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\40C0B2840D7669A49BF466B03C4D63A3\InstallProperties
Value: ModifyPath
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\40C0B2840D7669A49BF466B03C4D63A3\InstallProperties
Value: NoModify
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\40C0B2840D7669A49BF466B03C4D63A3\InstallProperties
Value: Publisher
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\40C0B2840D7669A49BF466B03C4D63A3\InstallProperties
Value: Readme
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\40C0B2840D7669A49BF466B03C4D63A3\InstallProperties
Value: Size
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\40C0B2840D7669A49BF466B03C4D63A3\InstallProperties
Value: EstimatedSize
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\40C0B2840D7669A49BF466B03C4D63A3\InstallProperties
Value: UninstallString
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\40C0B2840D7669A49BF466B03C4D63A3\InstallProperties
Value: URLInfoAbout
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\40C0B2840D7669A49BF466B03C4D63A3\InstallProperties
Value: URLUpdateInfo
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\40C0B2840D7669A49BF466B03C4D63A3\InstallProperties
Value: VersionMajor
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\40C0B2840D7669A49BF466B03C4D63A3\InstallProperties
Value: VersionMinor
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\40C0B2840D7669A49BF466B03C4D63A3\InstallProperties
Value: WindowsInstaller
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\40C0B2840D7669A49BF466B03C4D63A3\InstallProperties
Value: Version
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\40C0B2840D7669A49BF466B03C4D63A3\InstallProperties
Value: Language
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\40C0B2840D7669A49BF466B03C4D63A3\InstallProperties
Value: DisplayName
• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\{482B0C04-67D0-4A96-B94F-660BC3D4363A}
Value: AuthorizedCDFPrefix
• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\{482B0C04-67D0-4A96-B94F-660BC3D4363A}
Value: Comments
• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\{482B0C04-67D0-4A96-B94F-660BC3D4363A}
Value: Contact
• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\{482B0C04-67D0-4A96-B94F-660BC3D4363A}
Value: DisplayVersion
• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\{482B0C04-67D0-4A96-B94F-660BC3D4363A}
Value: HelpLink
• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\{482B0C04-67D0-4A96-B94F-660BC3D4363A}
Value: HelpTelephone
• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\{482B0C04-67D0-4A96-B94F-660BC3D4363A}
Value: InstallDate
• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\{482B0C04-67D0-4A96-B94F-660BC3D4363A}
Value: InstallLocation
• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\{482B0C04-67D0-4A96-B94F-660BC3D4363A}
Value: InstallSource
• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\{482B0C04-67D0-4A96-B94F-660BC3D4363A}
Value: ModifyPath
• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\{482B0C04-67D0-4A96-B94F-660BC3D4363A}
Value: NoModify
• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\{482B0C04-67D0-4A96-B94F-660BC3D4363A}
Value: Publisher
• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\{482B0C04-67D0-4A96-B94F-660BC3D4363A}
Value: Readme
• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\{482B0C04-67D0-4A96-B94F-660BC3D4363A}
Value: Size
• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\{482B0C04-67D0-4A96-B94F-660BC3D4363A}
Value: EstimatedSize
• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\{482B0C04-67D0-4A96-B94F-660BC3D4363A}
Value: UninstallString
• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\{482B0C04-67D0-4A96-B94F-660BC3D4363A}
Value: URLInfoAbout
• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\{482B0C04-67D0-4A96-B94F-660BC3D4363A}
Value: URLUpdateInfo
• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\{482B0C04-67D0-4A96-B94F-660BC3D4363A}
Value: VersionMajor
• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\{482B0C04-67D0-4A96-B94F-660BC3D4363A}
Value: VersionMinor
• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\{482B0C04-67D0-4A96-B94F-660BC3D4363A}
Value: WindowsInstaller
• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\{482B0C04-67D0-4A96-B94F-660BC3D4363A}
Value: Version
• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\{482B0C04-67D0-4A96-B94F-660BC3D4363A}
Value: Language
• Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\{482B0C04-67D0-4A96-B94F-660BC3D4363A}
Value: DisplayName
• Key: Software\Classes\Installer\Features\40C0B2840D7669A49BF466B03C4D63A3
Value: ZangoLink
• Key: Software\Classes\Installer\Features\40C0B2840D7669A49BF466B03C4D63A3
Value: Root
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\40C0B2840D7669A49BF466B03C4D63A3\Features
Value: ZangoLink
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\40C0B2840D7669A49BF466B03C4D63A3\Features
Value: Root
• Key: Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\40C0B2840D7669A49BF466B03C4D63A3\Patches
Value: AllPatches
• Key: Software\Classes\Installer\Products\40C0B2840D7669A49BF466B03C4D63A3
Value: ProductName
• Key: Software\Classes\Installer\Products\40C0B2840D7669A49BF466B03C4D63A3
Value: PackageCode
• Key: Software\Classes\Installer\Products\40C0B2840D7669A49BF466B03C4D63A3
Value: Language
• Key: Software\Classes\Installer\Products\40C0B2840D7669A49BF466B03C4D63A3
Value: Version
• Key: Software\Classes\Installer\Products\40C0B2840D7669A49BF466B03C4D63A3
Value: Assignment
• Key: Software\Classes\Installer\Products\40C0B2840D7669A49BF466B03C4D63A3
Value: AdvertiseFlags
• Key: Software\Classes\Installer\Products\40C0B2840D7669A49BF466B03C4D63A3
Value: InstanceType
• Key: Software\Classes\Installer\Products\40C0B2840D7669A49BF466B03C4D63A3
Value: AuthorizedLUAApp
• Key: Software\Classes\Installer\Products\40C0B2840D7669A49BF466B03C4D63A3\SourceList
Value: PackageName
• Key: Software\Classes\Installer\Products\40C0B2840D7669A49BF466B03C4D63A3\SourceList\Net
Value: 1
• Key: Software\Classes\Installer\Products\40C0B2840D7669A49BF466B03C4D63A3\SourceList\Media
Value: 1
• Key: Software\Classes\Installer\Products\40C0B2840D7669A49BF466B03C4D63A3
Value: Clients
• Key: Software\Classes\Installer\Products\40C0B2840D7669A49BF466B03C4D63A3\SourceList
Value: LastUsedSource
• Key: Software\Classes\Installer\Products\40C0B2840D7669A49BF466B03C4D63A3\SourceList\Net
Value: 2
• Key: Software\Classes\Installer\UpgradeCodes\43F24A3C7BD60AF4F8E98228C41689EC
Value: 40C0B2840D7669A49BF466B03C4D63A3
• Key: SOFTWARE\Zango Easy Messenger
Value: .defaultprofile
Notification: It is unsafe to make any changes amongst registry entries when you are not sure what to do. It is strongly recommended to keep out of them. You should only delete registry entries using professional guidance. If you use True Sword you will have no need in manual changes in Registry.
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Solution: 3715
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