Search encyclopedia

Articles

Windows Cannot Find Problems

Can't find Rundll.exe file

Delextra.exe and Del.exe problems

Odinga Raila.gif with Kibaki Tosha Tena Virus

Newfolder.exe problem with new folders appearing everywhere

MalwareAlarm and Install570.exe removed from your system

Copy.exe and "Cannot open drive"

Digital Line Detect and DLG.exe

LSASS.exe and "LSA shell has encountered an error"

"SmartBridge Alerts: MotiveSB.exe – Entry Point Not Found The procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL"

spoolsv.exe and "Spooler SubSystem App has encountered a problem and needs to close"

svchost.exe and "Generic Host Process for Win32 Services has encountered a problem and needs to close

Due to increased amount of questions to our support team about a strange message "Some components of Active Shield are either missing or might not have been installed properly. Please reinstall Active Shield" we have published a list of short guides that will help you to remove it. Click on one of the following links for more information:

Active Shield Missing
Mcafee Active Shield
Active Shield Mcafee

Every time True Sword deletes some malicious file, it copies this file into Infected folder. In this folder malicious program can do no harm to your computer. If you think, that True Sword has deleted some important file (for example, one of your programs don't run), you can easily restore it. To restore some deleted file simply click on Options button in the main window of True Sword, then switch to Restore changes tab in Options dialog, select necessary file and click Undo. That's all, file is now restored! You can also delete any backup by selecting it and clicking on Delete button. Note, that after such deletion you will not be able to restore this file anymore.

Next time you will scan your computer, True Sword can "find" restored file again. Simply tell True Sword to ignore this file, or ...

Please, spend several minutes and send us the name of such file and a short description of program, which this file is related to. In few days this file will be excluded from our database and True Sword will recognize it as good one.