Downloader Agent PWS Trojan Removal: Remove Downloader Agent PWS Trojan Forever

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What is Downloader Agent PWS Trojan? Technical details of Downloader Agent PWS Trojan problem and Downloader Agent PWS Trojan removal tool

Methods for manual Downloader Agent PWS Trojan removal

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Threat's profile

Threat indicator: HIGH
Name of the threat: Downloader Agent PWS Trojan
Command or file name: gm.exe
Threat type: Spyware\trojan
Affected OS: Win32 (Windows 9x, Windows XP, Windows Vista)

Downloader Agent PWS Trojan intrusion method

Downloader Agent PWS Trojan copies its file(s) to your hard disk. Its typical file name is gm.exe. Then it creates new startup key with name Downloader Agent PWS Trojan and value gm.exe. You can also find it in your processes list with name gm.exe or Downloader Agent PWS Trojan.

If you have further questions about Downloader Agent PWS Trojan, please fill in the form above and we'll contact you shortly.

» Download program to remove Downloader Agent PWS Trojan (Downloader Agent PWS Trojan Removal Tool)

Recommended Solution

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How to fix Downloader Agent PWS Trojan

This problem can be solved manually by deleting all registry keys and files connected with Downloader Agent PWS Trojan, removing it from starup list and unregistering all corresponding DLLs. Additionally missing DLL's should be restored from distribution in case they are corrupted by Downloader Agent PWS Trojan.

To get rid of Downloader Agent PWS Trojan, you should:

1. Kill the following processes and delete the appropriate files:

no information

Warning: you should delete only those files which checksums are listed as malicious. There may be valid files with the same names in your system. We recommend you to use Downloader Agent PWS Trojan Removal Tool for safe problem solution.

2. Delete the following malicious folders:

no information

3. Delete the following malicious registry entries and\or values:

no information

Warning: If value is listed for some registry entries, you should only clear these values and leave keys with such values untouched. We recommend you to use Downloader Agent PWS Trojan Removal Tool for safe problem solution.

Here are the descriptions of problems connected with Downloader Agent PWS Trojan and gm.exe we received earlier:



trojan agent

Problem Summary: trojan agent
i need removal for trojan agent PWS help\r\ncosty

Our support has contacted the author of this message, rimescu, and helped to solve his problem.


virusattac

Problem Summary: virusattac
trojan.pws.agent.shz - how to get rid of it ?

Our support has contacted the author of this message, jorgen, and helped to solve his problem.


Trojan.PWS.agent.SHZ

Problem Summary: Trojan.PWS.agent.SHZ

----[ System Info ]------------

OS Version: Microsoft Windows XP Home Edition - Service Pack 3 (Build 2600) [2 * x86 CPUs]
Physical memory: 1920 MB
System up-time: 0 days, 02 hours, 11 minutes, 58 seconds
BullGuard up-time: 0 days, 02 hours, 04 minutes, 37 seconds
TopLayer Version: 7, 0, 0, 1
FileSpy5 Version: N/A
BdFileSpy Version: 3.8.0.58 built by: WinDDK
BsFileScan Version: 7, 0, 0, 30
Reconn Version: 1.1.0.5 built by: WinDDK
MailProxy Version: 7, 0, 0, 10
AntiVirus Version: 7, 1, 0, 31

----[ Scan Parameters ]------------

Folders to scan:
C:\\

Excluded folders:
None

Files to scan:
None

Scan type:
[o] Scan all files
[ ] Scan program files only
[ ] Scan custom extensions:

[X] Exclude user extensions: lnk

[X] Scan boot sectors
[X] Scan packed files
[X] Scan archives
[X] Scan emails
[X] Scan running processes
[X] Scan registry
[X] Scan IE cookies
[X] Enable heuristic detection

[ ] Scan default action
___________________________________________________________

Scan Statistics
___________________________________________________________

Scan started: Sunday, May 24, 2009 19:56:28
Scan duration: 0 days, 01 hours, 39 minutes, 09 seconds
Completion status: Successful

Total files scanned: 209722
Total files skipped: 19
Identified viruses: 1
Scan speed: 35.25 files/sec

Files skipped:
C:\\Documents and Settings\\NetworkService\\Local Settings\\Application Data\\Microsoft\\Windows\\UsrClass.dat [Open Failed]
C:\\Documents and Settings\\NetworkService\\Local Settings\\Application Data\\Microsoft\\Windows\\UsrClass.dat.LOG [Open Failed]
C:\\Documents and Settings\\NetworkService\\NTUSER.DAT [Open Failed]
C:\\Documents and Settings\\NetworkService\\ntuser.dat.LOG [Open Failed]
C:\\Documents and Settings\\Windows\\Local Settings\\Application Data\\Microsoft\\Windows\\UsrClass.dat [Open Failed]
C:\\Documents and Settings\\Windows\\Local Settings\\Application Data\\Microsoft\\Windows\\UsrClass.dat.LOG [Open Failed]
C:\\Documents and Settings\\Windows\\NTUSER.DAT [Open Failed]
C:\\Documents and Settings\\Windows\\NTUSER.DAT.LOG [Open Failed]
C:\\System Volume Information\\MountPointManagerRemoteDatabase [Open Failed]
C:\\WINDOWS\\system32\\config\\default [Open Failed]
C:\\WINDOWS\\system32\\config\\default.LOG [Open Failed]
C:\\WINDOWS\\system32\\config\\SAM [Open Failed]
C:\\WINDOWS\\system32\\config\\SAM.LOG [Open Failed]
C:\\WINDOWS\\system32\\config\\SECURITY [Open Failed]
C:\\WINDOWS\\system32\\config\\SECURITY.LOG [Open Failed]
C:\\WINDOWS\\system32\\config\\software [Open Failed]
C:\\WINDOWS\\system32\\config\\software.LOG [Open Failed]
C:\\WINDOWS\\system32\\config\\system [Open Failed]
C:\\WINDOWS\\system32\\config\\system.LOG [Open Failed]

___________________________________________________________

Infected Files
___________________________________________________________

----[ Infected Files ]------------

Malware: Trojan.PWS.Agent.SHZ
C:\\Documents and Settings\\Windows\\Local Settings\\sxgvy.eux
C:\\Documents and Settings\\Windows\\Local Settings\\sxgvy.euxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
C:\\Documents and Settings\\Windows\\Local Settings\\sxgvy.euxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
C:\\Documents and Settings\\Windows\\Local Settings\\sxgvy.euxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
C:\\Documents and Settings\\Windows\\Local Settings\\SXGVY~1.EUX
C:\\Documents and Settings\\Windows\\Local Settings\\SXGVY~4.EUX

___________________________________________________________

Results after ROUND 0
___________________________________________________________

Scan started: Sunday, May 24, 2009 18:17:19
Scan duration: 0 days, 01 hours, 39 minutes, 09 seconds
Infections solved: 0
Infections left: 6
Viruses left: 1

----[ Files Still Infected ]------------

Malware: Trojan.PWS.Agent.SHZ
C:\\Documents and Settings\\Windows\\Local Settings\\sxgvy.eux
C:\\Documents and Settings\\Windows\\Local Settings\\sxgvy.euxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
C:\\Documents and Settings\\Windows\\Local Settings\\sxgvy.euxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
C:\\Documents and Settings\\Windows\\Local Settings\\sxgvy.euxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
C:\\Documents and Settings\\Windows\\Local Settings\\SXGVY~1.EUX
C:\\Documents and Settings\\Windows\\Local Settings\\SXGVY~4.EUX

after my scanner claimed to have fixed the problem:


----[ System Info ]------------

OS Version: Microsoft Windows XP Home Edition - Service Pack 3 (Build 2600) [2 * x86 CPUs]
Physical memory: 1920 MB
System up-time: 0 days, 02 hours, 11 minutes, 58 seconds
BullGuard up-time: 0 days, 02 hours, 04 minutes, 37 seconds
TopLayer Version: 7, 0, 0, 1
FileSpy5 Version: N/A
BdFileSpy Version: 3.8.0.58 built by: WinDDK
BsFileScan Version: 7, 0, 0, 30
Reconn Version: 1.1.0.5 built by: WinDDK
MailProxy Version: 7, 0, 0, 10
AntiVirus Version: 7, 1, 0, 31

----[ Scan Parameters ]------------

Folders to scan:
C:\\

Excluded folders:
None

Files to scan:
None

Scan type:
[o] Scan all files
[ ] Scan program files only
[ ] Scan custom extensions:

[X] Exclude user extensions: lnk

[X] Scan boot sectors
[X] Scan packed files
[X] Scan archives
[X] Scan emails
[X] Scan running processes
[X] Scan registry
[X] Scan IE cookies
[X] Enable heuristic detection

[ ] Scan default action
___________________________________________________________

Scan Statistics
___________________________________________________________

Scan started: Sunday, May 24, 2009 19:56:28
Scan duration: 0 days, 01 hours, 39 minutes, 09 seconds
Completion status: Successful

Total files scanned: 209722
Total files skipped: 19
Identified viruses: 1
Scan speed: 35.25 files/sec

Files skipped:
C:\\Documents and Settings\\NetworkService\\Local Settings\\Application Data\\Microsoft\\Windows\\UsrClass.dat [Open Failed]
C:\\Documents and Settings\\NetworkService\\Local Settings\\Application Data\\Microsoft\\Windows\\UsrClass.dat.LOG [Open Failed]
C:\\Documents and Settings\\NetworkService\\NTUSER.DAT [Open Failed]
C:\\Documents and Settings\\NetworkService\\ntuser.dat.LOG [Open Failed]
C:\\Documents and Settings\\Windows\\Local Settings\\Application Data\\Microsoft\\Windows\\UsrClass.dat [Open Failed]
C:\\Documents and Settings\\Windows\\Local Settings\\Application Data\\Microsoft\\Windows\\UsrClass.dat.LOG [Open Failed]
C:\\Documents and Settings\\Windows\\NTUSER.DAT [Open Failed]
C:\\Documents and Settings\\Windows\\NTUSER.DAT.LOG [Open Failed]
C:\\System Volume Information\\MountPointManagerRemoteDatabase [Open Failed]
C:\\WINDOWS\\system32\\config\\default [Open Failed]
C:\\WINDOWS\\system32\\config\\default.LOG [Open Failed]
C:\\WINDOWS\\system32\\config\\SAM [Open Failed]
C:\\WINDOWS\\system32\\config\\SAM.LOG [Open Failed]
C:\\WINDOWS\\system32\\config\\SECURITY [Open Failed]
C:\\WINDOWS\\system32\\config\\SECURITY.LOG [Open Failed]
C:\\WINDOWS\\system32\\config\\software [Open Failed]
C:\\WINDOWS\\system32\\config\\software.LOG [Open Failed]
C:\\WINDOWS\\system32\\config\\system [Open Failed]
C:\\WINDOWS\\system32\\config\\system.LOG [Open Failed]

___________________________________________________________

Infected Files
___________________________________________________________

----[ Infected Files ]------------

Malware: Trojan.PWS.Agent.SHZ
C:\\Documents and Settings\\Windows\\Local Settings\\sxgvy.eux
C:\\Documents and Settings\\Windows\\Local Settings\\sxgvy.euxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
C:\\Documents and Settings\\Windows\\Local Settings\\sxgvy.euxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
C:\\Documents and Settings\\Windows\\Local Settings\\sxgvy.euxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
C:\\Documents and Settings\\Windows\\Local Settings\\SXGVY~1.EUX
C:\\Documents and Settings\\Windows\\Local Settings\\SXGVY~4.EUX

___________________________________________________________

Results after ROUND 0
___________________________________________________________

Scan started: Sunday, May 24, 2009 18:17:19
Scan duration: 0 days, 01 hours, 39 minutes, 09 seconds
Infections solved: 0
Infections left: 6
Viruses left: 1

----[ Files Still Infected ]------------

Malware: Trojan.PWS.Agent.SHZ
C:\\Documents and Settings\\Windows\\Local Settings\\sxgvy.eux
C:\\Documents and Settings\\Windows\\Local Settings\\sxgvy.euxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
C:\\Documents and Settings\\Windows\\Local Settings\\sxgvy.euxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
C:\\Documents and Settings\\Windows\\Local Settings\\sxgvy.euxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
C:\\Documents and Settings\\Windows\\Local Settings\\SXGVY~1.EUX
C:\\Documents and Settings\\Windows\\Local Settings\\SXGVY~4.EUX

___________________________________________________________

Results after ROUND 1
___________________________________________________________

Scan started: Sunday, May 24, 2009 19:57:31
Scan duration: 0 days, 00 hours, 00 minutes, 06 seconds
Infections solved: 6
Infections left: 0
Viruses left: 0

----[ Files Solved ]------------

Malware: Trojan.PWS.Agent.SHZ
Status: Disinfected
C:\\Documents and Settings\\Windows\\Local Settings\\sxgvy.eux
C:\\Documents and Settings\\Windows\\Local Settings\\sxgvy.euxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
C:\\Documents and Settings\\Windows\\Local Settings\\sxgvy.euxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
C:\\Documents and Settings\\Windows\\Local Settings\\sxgvy.euxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
C:\\Documents and Settings\\Windows\\Local Settings\\SXGVY~1.EUX
C:\\Documents and Settings\\Windows\\Local Settings\\SXGVY~4.EUX

Our support has contacted the author of this message, J. de Boer, and helped to solve his problem.

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