Ask Toolbar Removal: Remove Ask Toolbar Easily


* What is Ask Toolbar

* Download Ask Toolbar Removal Tool

* Remove Ask Toolbar manually

* Get Professional Support

* Read Comments


Threat indicator: HIGH

Threat's profile

Name of the threat:

Command or file name:

Threat type:

Affected OS:

Ask Toolbar

GenericAskToolbar.dll

Adware

Win32 (Windows XP, Vista, Seven, 8)


Ask Toolbar is browser add-on from popular search provider Ask.com. It is not a malware. However this toolbar can be classified as unwanted application as it can change default search and homepage to search.ask.com without direct user intent. After standard procedure of uninstallation from Control Panel search and homepage still remain search.ask.com which caused numerous user complains.


Ask Toolbar

Ask Toolbar intrusion method

Ask Toolbar copies its file(s) to your hard disk. Its typical file name is GenericAskToolbar.dll. Then it creates new startup key with name Ask Toolbar and value GenericAskToolbar.dll. You can also find it in your processes list with name GenericAskToolbar.dll or Ask Toolbar. Also, it can create folder with name Ask Toolbar under C:\Program Files\ or C:\ProgramData.

If you have further questions about Ask Toolbar, please call us on the phone below. It is toll free. Or you can use programs to remove Ask Toolbar automatically below.


Recommended Remover - Download SpyHunter by Enigma Software Group LLC

Download this advanced removal tool and solve problems with Ask Toolbar and GenericAskToolbar.dll (download of fix will start immediately):

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* SpyHunter was developed by US-based company EnigmaSoftware and is able to remove Ask Toolbar-related issues in automatic mode. Program was tested on Windows XP, Windows Vista, Windows 7 and Windows 8.

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Features of SpyHunter 4

* Removes all files created by Ask Toolbar.

* Removes all registry entries created by Ask Toolbar.

* You can activate System and Network Guards and forget about malware.

* Can fix browser problems and protect browser settings.

* Removal is guaranteed - if SpyHunter fails ask for FREE support.

* 24/7 Spyware Helpdesk Support included into the package.


Alternative Solution - Download Stronghold AntiMalware by Security Stronghold LLC

Download antimalware designed specifically to remove threats like Ask Toolbar and GenericAskToolbar.dll (download of fix will start immediately):

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Features of Stronghold Antimalware

* Removes all files created by Ask Toolbar.

* Removes all registry entries created by Ask Toolbar.

* Fixes browser redirection and hijack if needed.

* "Toolbar Remover" tool will help you get rid of unwanted browser extensions.

* Removal is guaranteed - if Stronghold AntiMalware fails ask for FREE support.

* 24/7 Helpdesk Support and 5 hours of Remote Support via GoToAssist included into the package.

Let our support team solve your problem with Ask Toolbar and repair Ask Toolbar right now!

Call us using the number below and describe your problem with Ask Toolbar. Support team will offer you solution in several minutes and give a step-by-step instruction on how to remove Ask Toolbar. Trouble-free tech support with over 10 years experience removing malware.

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Threat's description and solution are developed by Security Stronghold security team.

Here you can also learn:

* Technical details of Ask Toolbar threat.

* Manual Ask Toolbar removal.

* Download Ask Toolbar Removal Tool.


How to remove Ask Toolbar manually?

This problem can be solved manually by deleting all registry keys and files connected with Ask Toolbar, removing it from starup list and unregistering all corresponding DLLs. Additionally missing DLL's should be restored from distribution in case they are corrupted by Ask Toolbar.

To get rid of Ask Toolbar, you should:

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1. Kill the following processes and delete the appropriate files:

• GenericAskToolbar.dll
• precache.exe
• SaUpdate.exe
• Updater.exe
• UpdateTask.exe

Warning: you should delete only those files which checksums are listed as malicious. There may be valid files with the same names in your system. We recommend you to use Ask Toolbar Removal Tool for safe problem solution.

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2. Delete the following malicious folders:

• C:\Documents and Settings\{username}\Application Data\Mozilla\Firefox\Profiles\5htm4ivx.default-1363093561953\
• C:\Documents and Settings\A{username}\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\aaaapjanjmpekndokbeikcfkglmcedkn
• C:\Documents and Settings\{username}\Local Settings\Application Data\Mozilla\Firefox\Profiles\5htm4ivx.default-1363093561953\
• C:\Documents and Settings\{username}\Local Settings\Application Data\AskToolbar
• C:\Documents and Settings\{username}\Local Settings\Temp\AskSearch
• C:\Documents and Settings\{username}\Local Settings\Temp\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
• C:\Program Files\Ask.com

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3. Delete the following malicious registry entries and\or values:

  • Key: HKLM\SOFTWARE\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}
  • Key: HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
  • Key: HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
  • Key: HKLM\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}
  • Key: HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
  • Key: HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
  • Key: HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
  • Key: HKLM\SOFTWARE\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}
  • Key: HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd
  • Key: HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
  • Key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}
  • Key: HKLM\SOFTWARE\AskToolbar
  • Key: HKU\S-1-5-21-823518204-789336058-1417001333-500\Software\AppDataLow\AskToolbarInfo
  • Key: HKU\S-1-5-21-823518204-789336058-1417001333-500\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
  • Key: HKU\S-1-5-21-823518204-789336058-1417001333-500\Software\Microsoft\Internet Explorer\SearchScopes\{AEFEEF8E-1D9F-42E6-ABE5-AA4743911276}
  • Key: HKU\S-1-5-21-823518204-789336058-1417001333-500\Software\Microsoft\Windows\CurrentVersion\Explorer\Discardable\PostSetup\ShellNew
  • Key: HKU\S-1-5-21-823518204-789336058-1417001333-500\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
  • Key: HKU\S-1-5-21-823518204-789336058-1417001333-500\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
  • Key: HKU\S-1-5-21-823518204-789336058-1417001333-500\Software\Ask.com
  • Key: HKU\S-1-5-21-823518204-789336058-1417001333-500\Software\AskToolbar

Warning: if value is listed for some registry entries, you should only clear these values and leave keys with such values untouched. We recommend you to use Ask Toolbar Removal Tool for safe problem solution.


4. Manually fix browser problems

Ask Toolbar can affect your browsers which results in browser redirection or search hijack. We recommend you to use free option "Reset Browsers" under "Tools" in Stronghold AntiMalware to reset all the browsers at once. Mention that you need to remove all files and kill all processes belonging to Ask Toolbar before doing this. To reset your browsers manually and restore your homepage perform the following steps:

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Internet Explorer

  • If you use Windows XP, click Start, and then click Run. Type the following in the Open box without quotes, and press Enter: "inetcpl.cpl"

  • If you use Windows 7 or Windows Vista, click Start. Type the following in the Search box without quotes, and press Enter: "inetcpl.cpl"

  • Click the Advanced tab

  • In Reset Internet Explorer settings, click Reset. Click Reset in opened window again.

  • Select Delete personal settings checkbox to remove browsing history, search providers, homepage

  • After Internet Explorer finishes resetting, click Close in the Reset Internet Explorer Settings dialog box

Warning: In case this option will not work use free option Reset Browsers under Tools in Stronghold AntiMalware.

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Google Chrome

  • Go to the installation folder of Google Chrome: C:\Users\"your username"\AppData\Local\Google\Chrome\Application\User Data.

  • In the User Data folder, look for a file named as Default and rename it to DefaultBackup.

  • Launch Google Chrome and a new clean Default file will be created.

Warning: This option might not work if in Google Chrome you use online synchronization between PCs. In this case use free option Reset Browsers under Tools in Stronghold AntiMalware.

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Mozilla Firefox

  • Open Firefox

  • Go to Help > Troubleshooting Information in menu.

  • Click the Reset Firefox button.

  • After Firefox is done, it will show a window and create folder on the desktop. Click Finish.

Warning: This option will also clean all your account passwords for all websites. If you don't want it use free option Reset Browsers under Tools in Stronghold AntiMalware.

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Information provided by: Aleksei Abalmasov

Here are the descriptions of problems connected with Ask Toolbar and GenericAskToolbar.dll we received earlier:

Problem Summary: Ask Toolbaar is booting first

Ask Toolbar has created moore files

Problem was successfully solved. Ticket was closed.

Next threat: ErrorSafe »

Learn more about Ask Toolbar and GenericAskToolbar.dll »

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