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Threat indicator: HIGH

Threat's profile

Name of the threat:

Command or file name:

Threat type:

Affected OS:

Sasser Worm

avserve2.exe

Spyware/trojan

Win32 (Windows 9x, Windows XP, Windows Vista, Windows Seven)


After gathering this data, the Sasser Worm then transfers that data to another machine, usually for commersializing targets. However, while this programs is almost always unwelcome, it can be used in some samples for spying in conjunction with an investigation and in accordance with organizational policy. Using of Sasser Worm removal tools is a widely-treated PC guard forthputting on the way to remove Sasser Worm. Sasser Worm seek such personal information as WAD surfing wants and can meddle PC consumer control by installing auxiliary programs and retargetting browser application work, so you ought to to fulfill Sasser Worm removal with a worthy Sasser Worm removal tool. Hell of a thing about that, some Sasser Worm even perfect functions of Sasser Worm removal tools when they execute competing Sasser Worm removal. To remove Sasser Worm-infected PC file "inetadpt.dll" means to intercept normal network adaption.


Sasser Worm intrusion method

Sasser Worm copies its file(s) to your hard disk. Its typical file name is avserve2.exe. Then it creates new startup key with name Sasser Worm and value avserve2.exe. You can also find it in your processes list with name avserve2.exe or Sasser Worm.

If you have further questions about Sasser Worm, please fill in the form above and we'll contact you shortly.

If you are not sure what to delete, use our award winning program - Sasser Worm Removal Tool will find and fully remove Sasser Worm and all problems associated with Sasser Worm virus.

Fast, easy, and handy, Sasser Worm Removal Tool protects your computer against Sasser Worm that does harm to your computer and breaks your privacy. Sasser Worm Removal Tool scans your hard disks and registry and destroys any manifestation of Sasser Worm. Standard anti-virus software can do nothing against malicious programs like Sasser Worm. Remove Sasser Worm straight away!

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How to fix Sasser Worm?

This problem can be solved manually by deleting all registry keys and files connected with Sasser Worm, removing it from starup list and unregistering all corresponding DLLs. Additionally missing DLL's should be restored from distribution in case they are corrupted by Sasser Worm.

To get rid of Sasser Worm, you should:

1. Kill the following processes and delete the appropriate files:

no information

Warning: you should delete only those files which checksums are listed as malicious. There may be valid files with the same names in your system. We recommend you to use Warning: if value is listed for some registry entries, you should only clear these values and leave keys with such values untouched. We recommend you to use Here are the descriptions of problems connected with Sasser Worm and avserve2.exe we received earlier:

Problem Summary: critical error computer logs off

I downloaded the program to remove the sasser worm, but computer logs off before it is half-way. It always says "Windows has encountered a critical problem and will reboot in one minute. The problem occurs both in safemode and regular windows7. Also though it did log into the internet at first, now it will not do that even in safemode.

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: Sasser worm

I am able to log into my computer but once it is logged in it only shows my background picture and the start menu and everything is gone so i cannot do anything about 5 min later a message pops up saying the system is shutting down in a certain amount of time and the laptop shuts down..i have an aspire one acer laptop...help lease i need my laptop back idk how to fix it

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: Sasser worm virus

I can not do ANYTHING on my computer. I cannot go to my homepage and go to start, everything tells me to click on start or download something but how am i supposed to do that when I cannot get to anything. I can not get anywhere except get to the microsoft windows loading thing and then it goes to a black screen with an error message. at the top that message says "lsass.exe-System Error" and the message says, "The specified image file did not have the correct format, it did not have an initial MZ." Then it says OK but when you click it, it is just an endless loop of restarting itself! I have been looking online with another computer for 2 days and have found nothing. The last time we were on the computer, we were on facebook and we saved a picture of my grandmother from a family group on facebook. There was no countdown or anything like that. Nothing happened that night after the picture was downloaded but the morning after when we opened the computer is was like this. And it does absolutely nothing when reboot it in safemode. PLEASE HELP!! I am not very good with computers so please dumb it down a little, thank you!

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: Think my desktop has been infected by sasser-worm

Pop up "Restore & Repair" came on. Said to scan to repair and fix computer which I did. BIG MISTAKE. Now unable to see icons or anything except Start but when I click on it, nothing is there.

It's on my home computer and I'm at work so unable to send anything. About 36 lines pop up which say "Failed to save all the components for the file\system ---. The file is corrupted or unreadable. This error may be caused by a PC hardware problem." Unable to get on the internet so wouldn't be able to send anything from home.

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: HELP!!! All files saved to desktop missing

error messages popping up:
HDD clusters are partly damaged. Segment load failure.
A performance problem with one or more installed IDE/SATA
hard drives has been detected. System restart is highly
recomended
Failed to save all the components for the file\\System32\\496A8300. This error may be caused by a PC hardware
problem.
Please respond via email.
Thank you!

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: computer restarts anytime i turn on

the computer tells me it has encountered a problem and i should press ok to terminate.immediately it restarts.it does this over and over again and doesn't allow me to use itthe biggest problem is that since i can't use the infected computer i'm sending this message from another computer.how can i solve this.thank you

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: Laptop won't turn on

It says "the application failed to initialize properly (0xc0000005). Click on OK to terminate the application."

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: My computer keeps saying critical error RAM memory something, can't find hard disk space and keeps restarting my computer

My acer computer keeps saying critical error RAM memory something, can't find hard disk space and keeps restarting my computer. I'm not sure why it keeps doing it. When I restart it is does a defragmenting thing but says with the 5 errors still there I have to buy a license to fix them...this doesn't make sense as I have owned this lap top for 2 years and never had this problem

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: sasser virus?

hi Im not sure but i believe I have the sasser virus. When my computer was still working it started having a problem when i opened certain applications it would say it couldnt open the file, so I restarted it and now it wont even fully start up it gets passed the windows load up screen so I can still get to safe mode and stuff but no matter what option i choose it does the same thing it will get passes the windows screen and then say isass.exe application error and I need to know what I can do. the faster you respond the better, thank you

JD Sampson, please check your email for our answer.

Problem Summary: windows has encountered a critical problem and will restart in one minute

I was doing some work and an error message pops up: "windows has encountered a critical problem and will restart in one minute". It's so frustrating as the computer keeps restarting. Greatly appreciate your help and advice in many ways

Kimmy, we sent the solution of this problem to your mailbox.

Problem Summary: Critical error

when i turn on my laptop i get a message stating the computer has encountered a critical error and will log off in one minute this keeps repeating i cannot get past the desktop after one minute as the computer keeps logging off and on

Our support team contacted Timothy Roles with the solution of the problem described.

Problem Summary: Reboot worm

Computer reboots after appearance of XP logo and access to safe mode is prevented.

The problem of Dr Ian Hoare was resolved by our support team.

Problem Summary: I get the critical error message and then after a minute my computer restarts

I have a dell computer with windows 7 and for the past week my computer has given me this critical error message. I recently renewed my antivirus software but have not been able to complete a scan because of the computer continually restarting.

We examined this request and answered Britt by email.

Problem Summary: My computer keeps saying critical error RAM memory something, can't find hard disk space and keeps restarting my computer

My acer computer keeps saying critical error RAM memory something, can't find hard disk space and keeps restarting my computer. I'm not sure why it keeps doing it. When I restart it is does a defragmenting thing but says with the 5 errors still there I have to buy a license to fix them...this doesn't make sense as I have owned this lap top for 2 years and never had this problem

Reply of our support team was forwarded to Amanda via email.

Problem Summary: Acer one laptop

When i turn on my acer one laptop it feezes on aspire one start up screen and a box comes up saying 'The application has failed to initialize properly(0xc0000005'

We worked out the solution of descirbed problem and sent our suggestions to Annie Hudd.

Problem Summary: Problem starting up computer

when i start up my computer it says isass.exe is not a valid windows image click ok to terminate then it freezes and i cant log on to start up antivirus or use command prompt

Mupo received email with possible solutions of his problem.

Problem Summary: Computer restarts after one minute all the time

When I turn on my computer this box comes up and says \"you are about to be logged off. Windows has encountered a critical problem and will shut down in a minute\". I have windows vista. I tried going into safe mode and restoring to an earlier date but it didn\'t seem to work. Please help.

Several possible methods of solving the problem mentioned by Sergio Teruggi were sent to the provided email address.

Problem Summary: not being able to log in to windows

i have a acer one netbook and when i go to log into windows it logs me straight back out does the same in safe mode

Our support team answered the request of gary l by email.

Problem Summary: Computer restarts in one minute when connected to internet

I have uninstalled this before, though it reinstalls itself when I restart. I have scanned with virus scanners and it still reinstalls. Any ideas? Please reply to the email address supplied.

Ben, please check your email for our answer.

Problem Summary: Cannot remove Virus

I am having an critical error message as soon as I start my laptop! It says \"hard disk not found\". If I am working on something another message comes \"Not enough space in hard disk to save your data\" and then computer restarts on its own. Before this I found a folder on my desktop \"System defragmenter\". I have been able to remove that. However this critical error is not going!I have tried removingit by starting malaware bytes in safe mode, several times...it cannot find the virus! Please help! \r\nThanks in advance!

Arin, we sent the solution of this problem to your mailbox.

Problem Summary: Computer shuts down in a minute after I turn it on if it can access the Internet.

When I turn my laptop on, a window comes up saying something along the lines of windows has encountered an error a will shut down in one minute. I also believe it says something like save your work. I\'m in a new place so I can\'t tell my laptop the wifi password because this only happens when the computer can access the Internet. Also, I think my external hard drive has been infected, which has all my files. When I plugged it in to another computer it said that it was infected or that it had a virus. I\'m writing this on my I touch since my computer can\'t access the Internet. Thanks for your help.

Our support team contacted Tris Duncan with the solution of the problem described.

Problem Summary: computer keeps shutting down & restarting

every time I turn on computer I get \"windows has encountered a critical problem and will restart in one minute, please save your work\". If I am not connected to teh net I can use my computer with no problems. At present I am using a friends computer to try and diagnose the problem

The problem of Sharron was resolved by our support team.

Problem Summary: windows has encoutered a critical problem and will restart in one minute

I was doing some work online and the message \'windows has encountered a critical problem and will rest in one minute\' popped up, now when ever I try and connect to the internet that message keeps appearing. Please help

We examined this request and answered daniel nokes by email.

Problem Summary: windows has encountered a critical problem and willrestart i one minute

when i restart my machine and put o the wireless adapter on ma Toshiba i get the error listed up and the machine keeps restarting as the wireless adapter is on but when turned off, its no problem but i need to work with the internet too. please help me out

Reply of our support team was forwarded to Michael Nortey via email.

Problem Summary: windows has encountered a critical problem and willrestart i one minute

when i restart my machine and put o the wireless adapter on ma Toshiba i get the error listed up and the machine keeps restarting as the wireless adapter is on but when turned off, its no problem but i need to work with the internet too. please help me out

We worked out the solution of descirbed problem and sent our suggestions to Michael Nortey.

Problem Summary: restart error

Windows has encounterd a critical problem stopped working and will automatically restart. Please save all of your work

mithunkagayann received email with possible solutions of his problem.

Problem Summary: PC keepsrebooting on startup

My computer keeps rebooting on startup. It works perfectly after several reboots.I\'m curently on another computer so can\'t attach the file I suspect tob causing the problem.\r\n\r\nHowever, I suspect itto be the lsass.exe or msblast.exe files.I read some information on the internet and I think they partially or wholly are causing this problem.Please help me

Several possible methods of solving the problem mentioned by Steve James Hiller were sent to the provided email address.

Problem Summary: Windows has stopped working and will automatically restart. Please save all of your work

Everything is fine when im offline but when i plug my internet wire the error comes after few seconds (Windows has stopped working and will automatically restart. Please save all of your work) and than it restarts. I tried safe mode with network but it still gets taht error. I scanned with Kasperky Antivrus didnt help. Pls Help me\r\n

Our support team answered the request of Dawid by email.

Problem Summary: Error connecting to Internet. Get message you are about to be logged off

Get message:\r\n\r\nWindows had encountered a critical error. You will be logged off in one minute. Please save your work.

Chris, please check your email for our answer.

Problem Summary: Computer restarts

Windows Vista. When I log on with an internet connection, a box pops up that says \\\"You are about to be logged off\\\"; \\\"Windows has encountered a critical error and will be restarted in one minute. Please save your work now.\\\" This message only pops up when I am connected to the internet. I have run scans with AVG, which says it has found and removed trojans, yet this message is still appearing.

sheena welsh, we sent the solution of this problem to your mailbox.

Problem Summary: windows encounter critical problem system and will restart in 1 minute

I have no idea on where to begin. I tried scanning my computer with everything i have and it has founf some threats but its not working. Plus when i start my computer in safemode it does not happen, however when i star my computer with in safe mode with networking, the message will come up.. The virus seems to be connected with the internet connection.

Our support team contacted Bill Meuse with the solution of the problem described.

Problem Summary: You are about to be logged off

I have Windows 7 Home Premium 32-bit. I was on the internet and was bombarded by ads. Deleted all of the ads and then got the message \"Windows has encountered a critical problem and will restart automatically in one minute. Please save your work now.\" It then reboots and soon as it is finished rebooting the message reappears and it just keeps repeating never giving me enough time to do anything.

The problem of Tim Jacobson was resolved by our support team.

Problem Summary: system shutdown in one minute

when my wireless capability for internet is cut on, this warning is displayed immeadiately and the only way to stop it is to disable the internet capability. when this warning comes up, the computer is NOT connected to the internet but merely able to be. it just recently began doing this when nothing had been changed. how to i remove this from my windows vista laptop w/o resurfacing my whole computer? thank you.

We examined this request and answered Ashley by email.

Problem Summary: windows encounter critical problem system and will restart in 1 minute

Windows Vista. When I network to my computer or connect to internt wireless , a box pops up that says \\\"Windows has encountered a critical error and will be restarted in one minute. Please save your work now.\r\n\r\nI scanned the pc several times and could not find anything with latest kasparsky and malewarebytes

Reply of our support team was forwarded to Alhassan Justanieah via email.

Problem Summary: windows encounter critical problem system and will restart in 1 minute

Windows Vista. When I log on my computer, even without i nternet connection, a box pops up that says \"Windows has encountered a critical error and will be restarted in one minute. Please save your work now.\" Please help me, since I don\'t know what to do.\r\n\r\n

We worked out the solution of descirbed problem and sent our suggestions to Michelle Garbi.

Problem Summary: windows encounter critical problem system and will restart in 1 minute

Windows Vista. When I log on my computer, even without i nternet connection, a box pops up that says \"Windows has encountered a critical error and will be restarted in one minute. Please save your work now.\" Please help me, since I don\'t know what to do.\r\n\r\n

Michelle Garbi received email with possible solutions of his problem.

Problem Summary: critical error

my computer keeps saying there has been a critical error and will restart in one minute think it started with a chameleon tom program

Several possible methods of solving the problem mentioned by kathryn stuart were sent to the provided email address.

Problem Summary: Laptop giving lsass.exe prompt

Hello, my mother in laws laptop is showing a box saying something about error with a password and the title bar says lsass.exe. I have used the original installation disks that came with it to reset it but it still won\'t let me log on. I was wondering how do I remove it when I can\'t even restore my last known good config. or log on using safe mode? Thanks - please make the instructions simple - i\'m not great with computers lol

Our support team answered the request of Natasha by email.

Problem Summary: sasser worm

it appears i have a virus,sasser worm,computer shuts down with message,c\\windows\\system32\\lsass.exe,status code 1073741819,i have tried downloading all sorts of removal tools,but it wont let me download them,although the computer i am on at the moment,has no problem downloading,can you help please.

jeff davies , please check your email for our answer.

Problem Summary: aspire one will not start up

my apsire one laptop wont start up its stuck at a starting screen saying the application has failed to intialize properly

Cameron pujo, we sent the solution of this problem to your mailbox.

Problem Summary: Sasser Worm

My computer shuts down because of this how do I fix it? \r\nI have windows xp..

Our support team contacted Bob gonfolic with the solution of the problem described.

Problem Summary: Help

Is this a computer Im talking to

The problem of Bob Gonfoluc was resolved by our support team.

Problem Summary: Isass.exe virus

my netbook (other than the one i\\\'m using now) opens to the password, which doesn\\\'t even show the box to sign in, when i first start it up. a box comes up that says the lsass.exe \\\"application has failed to initialize properly (0xc0000005), click on ok to terminate the application.\\\" i can\\\'t get to my desktop to fix it with a removal tool.

We examined this request and answered Michael Immel by email.

Problem Summary: Isass.exe virus

my netbook (other than the one i\\\'m using now) opens to the password, which doesn\\\'t even show the box to sign in, when i first start it up. a box comes up that says the lsass.exe \\\"application has failed to initialize properly (0xc0000005), click on ok to terminate the application.\\\" i can\\\'t get to my desktop to fix it with a removal tool.

Reply of our support team was forwarded to Michael Immel via email.

Problem Summary: Isass.exe virus

my netbook (other than the one i\\\'m using now) opens to the password, which doesn\\\'t even show the box to sign in, when i first start it up. a box comes up that says the lsass.exe \\\"application has failed to initialize properly (0xc0000005), click on ok to terminate the application.\\\" i can\\\'t get to my desktop to fix it with a removal tool.

We worked out the solution of descirbed problem and sent our suggestions to Michael Immel.

Problem Summary: windows encounter critical problem system will restart in 1 minute

Windows Vista, SP2. When I log on with an internet connection, a box pops up that says \\\"You are about to be logged off\\\"; \\\"Windows has encountered a critical error and will be restarted in one minute. Please save your work now.\\\" This message only pops up when I am connected to the internet. I have run scans with AVG, which says it has found and removed trojans, yet this message is still appearing. I am at a loss as to what to do, and as I can\\\'t access the internet, I can\\\'t download anything. PLEASE, what can I do?

sam received email with possible solutions of his problem.

Problem Summary: Sasser Worm, Black Screen

We can\'t reboot normally, or safe mode, or safe mode with networking, says something about the SAMLIB.dll application is missing, I believe that to be the sasser worm from internet research from another computer we have. HELP

Several possible methods of solving the problem mentioned by Chris Sattenfield were sent to the provided email address.

Problem Summary: Sasser Worm

Windows will not boot up at all, I get a black screen in normal, safe mode, and safe mode with networking, won\'t start period, I\'m sure I have the Sasser virus, how do I get rid of this virus when I can\'t even load windows?

Our support team answered the request of Christopher Sattenfield by email.

Problem Summary: log in boots up then saves setting & goes right back to log in

turn dell desktop on, comes up to user log in, log in it goes through applying your personal setting comes to desktop then saves setting and goes right back to log in box. I can get to set up when I push f2 on boot up or f12 but that wont let me do anything to fix problem

kevin mccoy, please check your email for our answer.

Problem Summary: Critical Error

Windows Vista, SP2. When I log on with an internet connection, a box pops up that says \"You are about to be logged off\"; \"Windows has encountered a critical error and will be restarted in one minute. Please save your work now.\" This message only pops up when I am connected to the internet. I have run scans with AVG, which says it has found and removed trojans, yet this message is still appearing. I am at a loss as to what to do, and as I can\'t access the internet, I can\'t download anything. PLEASE, what can I do?

Anne, we sent the solution of this problem to your mailbox.

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