Tencent QQ Removal: Remove Tencent QQ Forever
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Threat's profile
|
Name of the threat: Tencent QQ |
| Command or file name: qq.exe |
| Threat type: Adware |
| Affected OS: Win32 (Windows 9x, Windows XP, Windows Vista) |
Tencent QQ intrusion method
Tencent QQ copies its file(s) to your hard disk. Its typical file name is qq.exe. Then it creates new startup key with name Tencent QQ and value qq.exe. You can also find it in your processes list with name qq.exe or Tencent QQ.
If you have further questions about Tencent QQ, please fill in the form above and we'll contact you shortly.
» Download program to remove Tencent QQ (Tencent QQ Removal Tool)
Recommended Solution
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How to fix Tencent QQ
This problem can be solved manually by deleting all registry keys and files connected with Tencent QQ, removing it from starup list and unregistering all corresponding DLLs. Additionally missing DLL's should be restored from distribution in case they are corrupted by Tencent QQ.
To get rid of Tencent QQ, you should:
1. Kill the following processes and delete the appropriate files:
• qqaddinmanager.dll
• qqallinone.dll
• qqavatar.dll
• qqbaseclassindll.dll
• qqbuserapplication.dll
• qqexternal.exe
• qqhelperindll.dll
• qqhook.dll
• qqmail.dll
• qqmainframe.dll
• qqmmsender.dll
• qqplugin.dll
• qqres.dll
• qqudpgetfilelib.dll
• qqzip.dll
• riched20.dll
• riched32.dll
• run_app_16.exe
• sharefiles.dll
• tbrowser.exe
• vbscript.vbs
• vcodec.dll
• vcodec2.dll
• videodevice.dll
• vphone.dll
• vqqallinone.dll
• vqqdvcapture.dll
• vqqset.dll
• wait.htm
• {7f87247f-d163-4300-8ed1-16c20791492d}.ini
Warning: you should delete only those files which checksums are listed as malicious. There may be valid files with the same names in your system. We recommend you to use Tencent QQ Removal Tool for safe problem solution.
2. Delete the following malicious folders:
• C:\Program Files\tencent\qq\
• C:\Program Files\tencent\qq\chat\
• C:\Program Files\tencent\qq\dat\
• C:\Program Files\tencent\qq\help\
• C:\Program Files\tencent\qq\imscene\scene\beach\
• C:\Program Files\tencent\qq\imscene\scene\night\
• C:\Program Files\tencent\qq\imscene\scene\sea world\
• C:\Program Files\tencent\qq\imscene\scene\spring\
• C:\Program Files\tencent\qq\newface\
• C:\Program Files\tencent\qq\skins\
• C:\Program Files\tencent\qq\skins\flower language\
3. Delete the following malicious registry entries and\or values:
no information
Warning: If value is listed for some registry entries, you should only clear these values and leave keys with such values untouched. We recommend you to use Tencent QQ Removal Tool for safe problem solution.
Here are the descriptions of problems connected with Tencent QQ and qq.exe we received earlier:
problem to connect
Problem Summary: problem to connect
Hello\r\ni can\'t connect to the server.\r\ni get the message: \"连接服务器超时,请重试\"
Our support has contacted the author of this message, Stephan, and helped to solve his problem.
problem to connect
Problem Summary: problem to connect
Hello\r\ni can\'t connect to the server.\r\ni get the message: \"连接服务器超时,请重试\"
Our support has contacted the author of this message, Stephan, and helped to solve his problem.
problem to connect
Problem Summary: problem to connect
Hello\r\ni can\'t connect to the server.\r\ni get the message: \"连接服务器超时,请重试\"
Our support has contacted the author of this message, Stephan, and helped to solve his problem.
connecting problems
Problem Summary: connecting problems
Hello\r\ni want to login to my QQ but i get the message: \r\n\"连接服务器超时,请重试\".\r\nHow i can solve this problem?
Our support has contacted the author of this message, Servus, and helped to solve his problem.
I can sign in to qq
Problem Summary: I can sign in to qq
I tried to sign into my qq account but everytime i do it it says server timed out can anyone please help me
Our support has contacted the author of this message, caddy, and helped to solve his problem.
lost my qq id
Problem Summary: lost my qq id
i changed computer and dont know my qq id.... can u send to my email?
Our support has contacted the author of this message, marc, and helped to solve his problem.
close account
Problem Summary: close account
How do I close my qq account. I mean completely get rid of my ID?
Our support has contacted the author of this message, Mark, and helped to solve his problem.
i lost my password
Problem Summary: i lost my password
i lost my password and i have forgotten the security question set \r\nis there anyway i can reclaim my pssword as soon as posible?
Our support has contacted the author of this message, shenna luo, and helped to solve his problem.
add new contacts
Problem Summary: add new contacts
i use English QQ,whenever i try to add a new contact\'s qq number which i get from business card etc...there is a chinese question that it appears that i must answer it correctly..i dont know chinese,i.e
Our support has contacted the author of this message, ben wachaga, and helped to solve his problem.
New installation will not run
Problem Summary: New installation will not run
I just get an unknown error message every time - even though I just downloaded latest version I still get \"unknown error\" message
Our support has contacted the author of this message, Martin Feld, and helped to solve his problem.
Can\'t log into QQ.
Problem Summary: Can\'t log into QQ.
When I try and log into QQ it says, \"This ID 1247291093 is already signed in.\" Though that can\'t be the case, as I\'m not signed in! Help please!
Our support has contacted the author of this message, Jared, and helped to solve his problem.
loading validation code - uknown error
Problem Summary: loading validation code - uknown error
loading validation code - uknown error\r\nI have qq english version. when i try to add a new contact it appears a small window named \\\\\\\\\\\\\\\"contact request\\\\\\\\\\\\\\\" and in the bottom it shows the message \\\\\\\\\\\\\\\"loading validation code failed\\\\\\\\\\\\\\\". The result is that my contact does not appear in my qq list. Kindly ask for your help to solve this issue!\r\n\r\n
Our support has contacted the author of this message, bchan, and helped to solve his problem.
forget qq password
Problem Summary: forget qq password
i forget my password itry many ways to get back..but cant found.can u help how to get back my pasword
Our support has contacted the author of this message, melissa, and helped to solve his problem.
Unable to log in
Problem Summary: Unable to log in
I am in America...\r\nI just downloaded the QQ Beta 1, and it won\'t let me log in... saying \"server timed out. please try again.\"\r\nHelp!!! :0\r\nThanx!!!!!!!!!!!!!!!!!!!!!!!!
Our support has contacted the author of this message, Yeefy, and helped to solve his problem.
Have no idea of how to fill out the internet connetion thing
Problem Summary: Have no idea of how to fill out the internet connetion thing
I have been trying to sign on to my new QQ for the past 6 hours... and then i realized that you needed to \"comfigure you internet connections before signing in\"... the problem is that i have no idea as for how to fill in the thing...\r\nThanx!!!!!! :D :D :D :D
Our support has contacted the author of this message, Yeefy, and helped to solve his problem.
Have no idea of how to fill out the internet connetion thing
Problem Summary: Have no idea of how to fill out the internet connetion thing
I have been trying to sign on to my new QQ for the past 6 hours... and then i realized that you needed to \"comfigure you internet connections before signing in\"... the problem is that i have no idea as for how to fill in the thing...\r\nThanx!!!!!! :D :D :D :D
Our support has contacted the author of this message, Yeefy, and helped to solve his problem.
I can not add any contact
Problem Summary: I can not add any contact
when i want to add someone by search the qq show meassge failed to load validation code and i cant add anyone how can i solve this problem \r\n
Our support has contacted the author of this message, Hussein, and helped to solve his problem.
email to QQ number
Problem Summary: email to QQ number
I need to send an email to a QQ number? can it be done
Our support has contacted the author of this message, jess smith, and helped to solve his problem.
email to QQ number
Problem Summary: email to QQ number
I need to send an email to a QQ number? can it be done
Our support has contacted the author of this message, jess smith, and helped to solve his problem.
Blue screen
Problem Summary: Blue screen
Whenever i sign in, after a while i get a blue screen.
Our support has contacted the author of this message, Warren, and helped to solve his problem.
Blue screen
Problem Summary: Blue screen
I don\'t think it\'s a trojan virus that\'s causing the blue screens. Does my computer have no compatibilitty with QQ
Our support has contacted the author of this message, warren, and helped to solve his problem.
uninstall and installed countless times
Problem Summary: uninstall and installed countless times
when i try to sign in, there is a pop up saying \\\"failed to verify it. the file in QQ is probably corrupted and you need to install QQ again\\\". but i\\\'ve done it countless times! what is the main problem
Our support has contacted the author of this message, Jason, and helped to solve his problem.
Remove QQ ID
Problem Summary: Remove QQ ID
Hi! I would like to remove one of my QQ accounts, or one of my QQ ID. Is there a way to do this? Thank you!
Our support has contacted the author of this message, Dee, and helped to solve his problem.
Change Password
Problem Summary: Change Password
I wanted to change my password. I know my password of tencent qq. But i dont know the reply to ID protection questions. So i cant change the password. kindly tell tell me, how can i remove or change those ID protection questions and also how can i change my password.
Our support has contacted the author of this message, Mayank, and helped to solve his problem.
sign in has timed out!
Problem Summary: sign in has timed out!
I cannot sign into my QQ because of the sign in timed out error message. \r\nhow to solve this problem.
Our support has contacted the author of this message, Anthony, and helped to solve his problem.
sign in has timed out!
Problem Summary: sign in has timed out!
I cannot sign into my QQ because of the sign in timed out error message. \r\nhow to solve this problem.
Our support has contacted the author of this message, Anthony, and helped to solve his problem.
cant singin
Problem Summary: cant singin
every time i sign in it shows me unable try again later,i tried many times ,i deleted my old qq download new one but still all same,i tried to use new password,but still no use
Our support has contacted the author of this message, kashif, and helped to solve his problem.
loading validation code - uknown error
Problem Summary: loading validation code - uknown error
I have qq english version. when i try to add a new contact it appears a small window named \\\\\\\"contact request\\\\\\\" and in the bottom it shows the message \\\\\\\"loading validation code failed\\\\\\\". The result is that my contact does not appear in my qq list. Kindly ask for your help to solve this issue!
Our support has contacted the author of this message, krish sarsia, and helped to solve his problem.
for got QQ password
Problem Summary: for got QQ password
i for got my QQ password can u help my QQ number is 1223651249and i want to change it tooo
Our support has contacted the author of this message, annabella, and helped to solve his problem.
can\'t log in
Problem Summary: can\'t log in
I have just downloaded QQ and got an ID, number 1265874688, but every time I try to log in, it times out.
Our support has contacted the author of this message, Susie Gordon, and helped to solve his problem.
can\'t find sign in page
Problem Summary: can\'t find sign in page
where is the sign in page for qq?
Our support has contacted the author of this message, englishcf, and helped to solve his problem.
can\'t find sign in page
Problem Summary: can\'t find sign in page
where is the sign in page for qq?
Our support has contacted the author of this message, englishcf, and helped to solve his problem.
failed to verify it. the file in QQ is probably corrupted and you need to install QQ again
Problem Summary: failed to verify it. the file in QQ is probably corrupted and you need to install QQ again
i used QQ2009 english version, and i was trying to get rid of the problem of automatic restarting, so i have installed TM2009 before i uninstall QQ2009. But after i deleted TM2009 and try to use QQ2009 again, it doesnt work.\r\nwhen i try to sign in, there is a pop up saying \\\"failed to verify it. the file in QQ is probably corrupted and you need to install QQ again\\\". but i\\\'ve done it countless times! what is the main problem? thanks a lot.
Our support has contacted the author of this message, Vic Lau, and helped to solve his problem.
Remove extra qq account from my login program.
Problem Summary: Remove extra qq account from my login program.
I had a few friends who login to their qq account from my computer. When I go to login I see their account number. How can I remove these account number?
Our support has contacted the author of this message, Gershwin Gabriel, and helped to solve his problem.
Remove extra qq account from my login program.
Problem Summary: Remove extra qq account from my login program.
I had a few friends who login to their qq account from my computer. When I go to login I see their account number. How can I remove these account number?
Our support has contacted the author of this message, Gershwin Gabriel, and helped to solve his problem.
initialization failure 0x00000002
Problem Summary: initialization failure 0x00000002
initialization failure 0x00000002\r\nwhen i open the QQ program, it appears a initialization failure 0x00000002 and i can\\\'t open QQ as well
Our support has contacted the author of this message, i, and helped to solve his problem.
can\'t download the removal tool
Problem Summary: can\'t download the removal tool
i clicked to download the removal tool,another window will pop up and then disappear after a few seconds. qq program displays unknown characters so i\'m unable to navigate
Our support has contacted the author of this message, susan, and helped to solve his problem.
Unable to reinstall QQ
Problem Summary: Unable to reinstall QQ
I am trying to reinstall QQ but it is not allowing me as it access denied.\r\nwe have deleted all QQ folders but it still appears in Add/remove programs and it says it is on a network resource when trying to remove.\r\nUnable to find QQ in registry keys also.\r\nOperating system is XP.please advise
Our support has contacted the author of this message, Anil kumar, and helped to solve his problem.
uninstall and installed countless times
Problem Summary: uninstall and installed countless times
when i try to sign in, there is a pop up saying \"failed to verify it. the file in QQ is probably corrupted and you need to install QQ again\". but i\'ve done it countless times! what is the main problem
Our support has contacted the author of this message, Jach, and helped to solve his problem.
id verification
Problem Summary: id verification
anytime i try and add a friend or accept a friend request, an identification verification thing pops up and it won\'t allow me to click okay once i enter in the password. so i am not able to add friends or accept friend requests.
Our support has contacted the author of this message, shannon wilson, and helped to solve his problem.
change password
Problem Summary: change password
try to change password ,but it wont allow me to type my password to change , i also see that some how where i live has been changed to a differnt county two times now on my profile , i did not do this , also i have blocked and deleted a certain girl and somehow in maybe five minutes she is back on my strangers list , this was a girlfriend of mine in china . thanks if you can help me with my problem
Our support has contacted the author of this message, kenny, and helped to solve his problem.
i forgot my qq number!!! =(
Problem Summary: i forgot my qq number!!! =(
i forgot my qq number and please send me back!!! my friend want to add me but please try to send me back my number!! thank you!! i think my name is susana or elaine!! jeje
Our support has contacted the author of this message, susana, and helped to solve his problem.
password
Problem Summary: password
from last two days when every i sing in for my qq,it tell me that my password is wrong,,,i tried it many time but all in vain.pls help
Our support has contacted the author of this message, armaan, and helped to solve his problem.
sign in has timed out!
Problem Summary: sign in has timed out!
Everytime I try to sign in on QQ i get an error saying Sign in has timed out
Our support has contacted the author of this message, Jess Vo, and helped to solve his problem.
sign in has timed out!
Problem Summary: sign in has timed out!
Everytime I try to sign in on QQ i get an error saying Sign in has timed out!
Our support has contacted the author of this message, Martin Chane, and helped to solve his problem.
loss passwors in qq account
Problem Summary: loss passwors in qq account
I forget my password in qq account! Can i get it? Please to heplt me?
Our support has contacted the author of this message, Zhangshuwei, and helped to solve his problem.
loss passwors in qq account
Problem Summary: loss passwors in qq account
I forget my password in qq account! Can i get it? Please to heplt me?
Our support has contacted the author of this message, Zhangshuwei, and helped to solve his problem.
QQ ID
Problem Summary: QQ ID
I wanna change my QQ ID numbers (1247195257) to an id with letters (mi5fritz)\r\nThx
Our support has contacted the author of this message, Mariano Frizzera, and helped to solve his problem.
i cant change my qq password
Problem Summary: i cant change my qq password
i want to change my qq password but they ask three questions and their answers i forget the answer of those question please help me how i can change my ...\r\n
Our support has contacted the author of this message, shaoxiao, and helped to solve his problem.
Time Out While Connecting to the Server
Problem Summary: Time Out While Connecting to the Server
Time Out While Connecting to the Server
Our support has contacted the author of this message, adi, and helped to solve his problem.
i cant add cfontact
Problem Summary: i cant add cfontact
when i want to add someone by search the qq show meassge failed to load validation code and i cant add anyone how can i solve this problem
Our support has contacted the author of this message, laohu, and helped to solve his problem.
no permissions Tencent QQ
Problem Summary: no permissions Tencent QQ
I download the english version ofQQ it worked fine for a few days but now QQ says i cant login any more i dont have the appropriate permissions.\r\n\r\n\r\nPlease Help
Our support has contacted the author of this message, Henk Visscher, and helped to solve his problem.
loading validation code - uknown error
Problem Summary: loading validation code - uknown error
I have qq english version. when i try to add a new contact it appears a small window named \\\"contact request\\\" and in the bottom it shows the message \\\"loading validation code failed\\\". The result is that my contact does not appear in my qq list. Kindly ask for your help to solve this issue!
Our support has contacted the author of this message, Nijita, and helped to solve his problem.
Cannot Open Tencent QQ
Problem Summary: Cannot Open Tencent QQ
I got the english version of tencent QQ 2009 for chatting. I double clicked on the icon and it opened for once but when I got offline and again tried to open tencent QQ, it gave me a message saying: \\\"Windows cannot access the specified device,path, or file. You may not have the appropriate permissions to access the item\\\" ....whats this error about? what should i do??\r\n
Our support has contacted the author of this message, malik almalik, and helped to solve his problem.
Sign in has timed out
Problem Summary: Sign in has timed out
I cannot sign into my QQ because of the sign in timed out error message. Thanks...
Our support has contacted the author of this message, Danny, and helped to solve his problem.
how to completely remove QQ 365j.com?
Problem Summary: how to completely remove QQ 365j.com?
this thing has completely taken over my pc and I cannot figure out how to get rid of it. Thanks, Jay
Our support has contacted the author of this message, Jay Wilkerson, and helped to solve his problem.
initialization failure problem 0x00000002
Problem Summary: initialization failure problem 0x00000002
I cannot open my tencent qq it\'s always tell me initialization failure problem 0x00000002
Our support has contacted the author of this message, andy, and helped to solve his problem.
When loging rr me pc
Problem Summary: When loging rr me pc
when i press sing in...the pc crash with blueScreen and restarts
Our support has contacted the author of this message, giorgos, and helped to solve his problem.
Webcam difficulties with Tencent QQ
Problem Summary: Webcam difficulties with Tencent QQ
Hello I was wondering how I could set up my brand new Logitech QuickCam to work with Tencent QQ so that I could communicate with my family members in China.\r\nThanks.
Our support has contacted the author of this message, Shinnie, and helped to solve his problem.
initialization failure 0x00000002
Problem Summary: initialization failure 0x00000002
when i open the QQ program, it appears a window:\r\ninitialization failure 0x00000002 and i can\'t open QQ as well\r\n\r\n
Our support has contacted the author of this message, 4605, and helped to solve his problem.
initialization failure 0x00000002
Problem Summary: initialization failure 0x00000002
when i open the QQ program, it appears a window:\r\ninitialization failure 0x00000002 and i can\'t open QQ as well\r\n\r\n
Our support has contacted the author of this message, 4605, and helped to solve his problem.
不能换我的QQ密码？
Problem Summary: 不能换我的QQ密码？
为什么我不能换我的QQ密码呢？\r\n\r\n您的密码修改失败。\r\n请在常用IP上修改失败\r\n\r\n
Our support has contacted the author of this message, alfred, and helped to solve his problem.
QQ sign-in
Problem Summary: QQ sign-in
Everytime I try to sign in on QQ i get an error saying Sign in has timed out!
Our support has contacted the author of this message, Jinny, and helped to solve his problem.
QQ Add buddy
Problem Summary: QQ Add buddy
Hello, if i want to ad a buddy in QQ always comes \r\n\"The server is processing your request, please wait\"\r\n\r\nAnd after some seconds appear the message\r\n\"Time out when connecting to the server, please check the network.\"\r\n\r\nSorry for my bad english.\r\nI want to add buddy, please help.
Our support has contacted the author of this message, Peter, and helped to solve his problem.
forgot my qq account number
Problem Summary: forgot my qq account number
my other address is cvyap77@qq.com
Our support has contacted the author of this message, Yap, and helped to solve his problem.
forgot my qq account number
Problem Summary: forgot my qq account number
my other address is cvyap77@qq.com
Our support has contacted the author of this message, Yap, and helped to solve his problem.
I can\'t log on to my QQ mail account and QQ IM.
Problem Summary: I can\'t log on to my QQ mail account and QQ IM.
i recently got an id for QQ and i was quite happy that i would be able to contact my new friends in china. ( i just moved there) i downloaded qq2009 and i tried to log in but it failed. then i tried logging in my mail account and it failed also. my id is 1146194761. both my id and password are correct, and also the verification code, but i still can\'t log on. Please help me! thanks!
Our support has contacted the author of this message, Shu Gao, and helped to solve his problem.
I can\'t log on to my QQ mail account and QQ IM.
Problem Summary: I can\'t log on to my QQ mail account and QQ IM.
i recently got an id for QQ and i was quite happy that i would be able to contact my new friends in china. ( i just moved there) i downloaded qq2009 and i tried to log in but it failed. then i tried logging in my mail account and it failed also. my id is 1146194761. both my id and password are correct, and also the verification code, but i still can\'t log on. Please help me! thanks!
Our support has contacted the author of this message, Shu Gao, and helped to solve his problem.
Tencent QQ unable to unistall
Problem Summary: Tencent QQ unable to unistall
I want to get rid of a system called Tencent QQ.\r\nBut I can\'t find it in the uninstall section. Where can I delete this Tencent QQ?
Our support has contacted the author of this message, Matthew, and helped to solve his problem.
forgot qq id
Problem Summary: forgot qq id
please email me id
Our support has contacted the author of this message, alan simon, and helped to solve his problem.
already logged in error
Problem Summary: already logged in error
ID number 1247091689\r\nI\'m trying to access my account but it says that I\'m already logged in. My friend using QQ says she can see my account so its logged into the system but I can\'t access it!
Our support has contacted the author of this message, Scott Yule, and helped to solve his problem.
Cannot Sign In QQ
Problem Summary: Cannot Sign In QQ
I tried signing into QQ using my correct ID and password, however i couldn\'t sign in no matter how many times i tried.
Our support has contacted the author of this message, Yvette, and helped to solve his problem.
cannot open QQ
Problem Summary: cannot open QQ
I got the english version to chat with my friends. I double clicked on the icon and it looked like it was opening, but then it disappeared. So i clicked on the icon again, trying to open it, but it gave me a message saying: \"Windows cannot access the specified device,path, or file. You may not have the appropriate permissions to access the item\" ....what should i do??
Our support has contacted the author of this message, Kristen Demers, and helped to solve his problem.
cannot see chinese characters on QQ
Problem Summary: cannot see chinese characters on QQ
I am using windows vista and i want to see chinese characters however even if i am able to write and see chinese on a internet explorer i cannot do so in QQ. All that shows up are random symbols.
Our support has contacted the author of this message, jake, and helped to solve his problem.
can\'t get password reset in english
Problem Summary: can\'t get password reset in english
I don\'t remember the password and when I try to reset it, it only shows me the page in Chinese.
Our support has contacted the author of this message, Kerry McClure, and helped to solve his problem.
lost password
Problem Summary: lost password
i have new computer,and before ive been automaticly login,now i dont remember my password
help me
Our support has contacted the author of this message, Pavlina, and helped to solve his problem.
languege
Problem Summary: languege
becose i don\'t no this languege
Our support has contacted the author of this message, ganesh routh, and helped to solve his problem.
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Solution: 520
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