WebMail Spy Removal: Remove WebMail Spy Forever

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Threat's profile

	Name of the threat: WebMail Spy
	Command or file name: webmailspy-setup-sw.exe
	Threat type: Spyware\trojan
	Affected OS: Win32 (Windows 9x, Windows XP, Windows Vista)

WebMail Spy intrusion method

WebMail Spy copies its file(s) to your hard disk. Its typical file name is webmailspy-setup-sw.exe. Then it creates new startup key with name WebMail Spy and value webmailspy-setup-sw.exe. You can also find it in your processes list with name webmailspy-setup-sw.exe or WebMail Spy.

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How to fix WebMail Spy

This problem can be solved manually by deleting all registry keys and files connected with WebMail Spy, removing it from starup list and unregistering all corresponding DLLs. Additionally missing DLL's should be restored from distribution in case they are corrupted by WebMail Spy.

To get rid of WebMail Spy, you should:

1. Kill the following processes and delete the appropriate files:

• webmailspy.exe
• webmailspy.lnk
• wmsconfig.dat
• wmsmod32.exe
• wms_crypt.dll

Warning: you should delete only those files which checksums are listed as malicious. There may be valid files with the same names in your system. We recommend you to use WebMail Spy Removal Tool for safe problem solution.

2. Delete the following malicious folders:

• C:\Program Files\exploreanywhere\webmail spy\
• %autostart% \webmail spy\
• C:\Documents and Settings\User\Application Data\wms32data\
• C:\Documents and Settings\User\Application Data\wms32data\2\
• C:\Documents and Settings\User\Application Data\wms32data\1\
• C:\Documents and Settings\User\Application Data\wms32data\2\attach\

3. Delete the following malicious registry entries and\or values:

• Key: SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\Trunk32.exe

• Key: SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Trunk32

• Key: SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\WinCheck.exe

• Key: SOFTWARE\Microsoft\Windows\CurrentVersion\Run\WinCheck

• Key: SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\SystemScan.exe

• Key: SOFTWARE\Microsoft\Windows\CurrentVersion\Run\SystemScan

• Key: SOFTWARE\ExploreA\WMS
  Value: buy_url

• Key: SOFTWARE\ExploreA

• Key: SOFTWARE\exploreanywhere

• Key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WebMail Spy
  Value: DisplayName

• Key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WebMail Spy
  Value: UninstallString

• Key: software\microsoft\windows\currentversion\uninstall\webmail spy
  Value: uninstallstring

• Key: SOFTWARE\ExploreA\WMS
  Value: site_url

• Key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WebMail Spy
  Value: UninstallString

Warning: If value is listed for some registry entries, you should only clear these values and leave keys with such values untouched. We recommend you to use WebMail Spy Removal Tool for safe problem solution.

Here are the descriptions of problems connected with WebMail Spy and webmailspy-setup-sw.exe we received earlier:

sw.exe

Problem Summary: sw.exe
Saw this program when shutting down my computer and have been unable to find it or eliminate it.
\"SW\" does appear in the registry but I am unable to delete it.
Please help.

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