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SweetIM Removal: Remove SweetIM Easily

* What is SweetIM

* Download SweetIM Removal Tool

* Remove SweetIM manually

* Get Professional Support

* Read Comments

Threat indicator: MEDIUM

Threat's profile

Name of the threat:

Command or file name:

Threat type:

Affected OS:




Win32 (Windows XP, Vista, Seven, 8)

Main problem with SweetIM currently is its ability to change default search provider and homepage. SweetIM is free MSN Messenger tool have some entertaining features, but a lot of users complain about difficulty of its removal. Toolbar in Internet Explorer of animated emoticons for insertion into e-mails is also given. The toolbar also has IE tracks cleaning for cookies, caches, URLs, and search history.


SweetIM intrusion method

SweetIM copies its file(s) to your hard disk. Its typical file name is SweetIM.exe. Then it creates new startup key with name SweetIM and value SweetIM.exe. You can also find it in your processes list with name SweetIM.exe or SweetIM. Also, it can create folder with name SweetIM under C:\Program Files\ or C:\ProgramData.

If you have further questions about SweetIM, please call us on the phone below. It is toll free. Or you can use programs to remove SweetIM automatically below.

Download SpyHunter by Enigma Software Group LLC

Download this advanced removal tool and solve problems with SweetIM and SweetIM.exe (download of fix will start immediately):

Download Spyhunter to remove SweetIM and SweetIM.exe now!

* SpyHunter was developed by US-based company EnigmaSoftware and is able to remove SweetIM-related issues in automatic mode. Program was tested on Windows XP, Windows Vista, Windows 7 and Windows 8.

Share if this helped!

Features of SpyHunter 4

* Removes all files created by SweetIM.

* Removes all registry entries created by SweetIM.

* You can activate System and Network Guards and forget about malware.

* Can fix browser problems and protect browser settings.

* Removal is guaranteed - if SpyHunter fails ask for FREE support.

* 24/7 Spyware Helpdesk Support included into the package.

Download Stronghold AntiMalware by Security Stronghold LLC

Download antimalware designed specifically to remove threats like SweetIM and SweetIM.exe (download of fix will start immediately):

Download Stronghold AntiMalware for SweetIM and SweetIM.exe now!

Features of Stronghold Antimalware

* Removes all files created by SweetIM.

* Removes all registry entries created by SweetIM.

* Fixes browser redirection and hijack if needed.

* "Toolbar Remover" tool will help you get rid of unwanted browser extensions.

* Removal is guaranteed - if Stronghold AntiMalware fails ask for FREE support.

* 24/7 Helpdesk Support and 5 hours of Remote Support via GoToAssist included into the package.

Let our support team solve your problem with SweetIM and repair SweetIM right now!

support person

Call us using the number below and describe your problem with SweetIM. Support team will offer you solution in several minutes and give a step-by-step instruction on how to remove SweetIM. Trouble-free tech support with over 10 years experience removing malware.


Software Industry Professionals Member
Threat's description and solution are developed by Security Stronghold security team.

Here you can also learn:

* Technical details of SweetIM threat.

* Manual SweetIM removal.

* Download SweetIM Removal Tool.

How to remove SweetIM manually?

This problem can be solved manually by deleting all registry keys and files connected with SweetIM, removing it from starup list and unregistering all corresponding DLLs. Additionally missing DLL's should be restored from distribution in case they are corrupted by SweetIM.

To get rid of SweetIM, you should:

file logo

1. Kill the following processes and delete the appropriate files:

• C:\Program Files\SweetIM\Communicator\mgcommon.dll
• C:\Program Files\SweetIM\Communicator\mgcommunication.dll
• C:\Program Files\SweetIM\Communicator\mgsimcommon.dll
• C:\Program Files\SweetIM\Communicator\mgxml_wrapper.dll
• C:\Program Files\SweetIM\Communicator\Microsoft.VC90.CRT\Microsoft.VC90.CRT.manifest
• C:\Program Files\SweetIM\Communicator\Microsoft.VC90.CRT\msvcm90.dll
• C:\Program Files\SweetIM\Communicator\Microsoft.VC90.CRT\msvcp90.dll
• C:\Program Files\SweetIM\Communicator\Microsoft.VC90.CRT\msvcr90.dll
• C:\Program Files\SweetIM\Communicator\resources\sqlite\mgSqlite3.dll
• C:\Program Files\SweetIM\Communicator\SweetPacksUpdateManager.exe
• C:\Program Files\SweetIM\Messenger\ContentPackagesActivationHandler.exe
• C:\Program Files\SweetIM\Messenger\default.xml
• C:\Program Files\SweetIM\Messenger\mgAdaptersProxy.dll
• C:\Program Files\SweetIM\Messenger\mgArchive.dll
• C:\Program Files\SweetIM\Messenger\mgcommon.dll
• C:\Program Files\SweetIM\Messenger\mgcommunication.dll
• C:\Program Files\SweetIM\Messenger\mgconfig.dll
• C:\Program Files\SweetIM\Messenger\mgFlashPlayer.dll
• C:\Program Files\SweetIM\Messenger\mghooking.dll
• C:\Program Files\SweetIM\Messenger\mgICQAuto.dll
• C:\Program Files\SweetIM\Messenger\mgICQMessengerAdapter.dll
• C:\Program Files\SweetIM\Messenger\mglogger.dll
• C:\Program Files\SweetIM\Messenger\mgMediaPlayer.dll
• C:\Program Files\SweetIM\Messenger\mgMsnAuto.dll
• C:\Program Files\SweetIM\Messenger\mgMsnMessengerAdapter.dll
• C:\Program Files\SweetIM\Messenger\mgsimcommon.dll
• C:\Program Files\SweetIM\Messenger\mgSweetIM.dll
• C:\Program Files\SweetIM\Messenger\mgUpdateSupport.dll
• C:\Program Files\SweetIM\Messenger\mgxml_wrapper.dll
• C:\Program Files\SweetIM\Messenger\mgYahooAuto.dll
• C:\Program Files\SweetIM\Messenger\mgYahooMessengerAdapter.dll
• C:\Program Files\SweetIM\Messenger\msvcp71.dll
• C:\Program Files\SweetIM\Messenger\msvcr71.dll
• C:\Program Files\SweetIM\Messenger\resources\sqlite\mgSqlite3.dll
• C:\Program Files\SweetIM\Messenger\SweetIM.exe
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\ClearHist.exe
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgcommon.dll
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgconfig.dll
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgHelper.dll
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgHelperApp.exe
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\mghooking.dll
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\mglogger.dll
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgsimcommon.dll
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarProxy.dll
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgxml_wrapper.dll
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\Microsoft.VC90.CRT\msvcm90.dll
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\Microsoft.VC90.CRT\msvcp90.dll
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\Microsoft.VC90.CRT\msvcr90.dll
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\resources\content-notifier.js
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\resources\web-toolbar.js
• C:\ProgramData\SweetIM\Messenger\data\Bars\Default\100\bar.js
• C:\ProgramData\SweetIM\Messenger\data\Bars\Default\200\bar.js
• C:\ProgramData\SweetIM\Messenger\data\Bars\Default\400\bar.js
• C:\Users\Alex\AppData\Local\Google\Chrome\User Data\Default\External Extensions\{EEE6C373-6118-11DC-9C72-001320C79847}\SweetFB.crx
• C:\Users\Alex\AppData\Local\Google\Chrome\User Data\Default\External Extensions\{EEE6C373-6118-11DC-9C72-001320C79847}\SweetNT.crx
• C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6CR6GNNT\jquery.min[1].js
• C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6CR6GNNT\toolbar.opt.s.3.min[1].js
• C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6CR6GNNT\updatemanagersetup[1].exe
• C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\EX923D4B\utils.min[1].js
• C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\FXBCVUB5\conversion[1].js
• C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GHCVBNRY\ga[1].js
• C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GHCVBNRY\jquery-1.7.2.min[1].js
• C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GHCVBNRY\jquery.min[1].js
• C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GHCVBNRY\offer_protector[1].js
• C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GHCVBNRY\sim[1].js
• C:\Users\Alex\AppData\Local\Temp\Shortcut_SweetImSetup.exe
• C:\Users\Alex\AppData\Local\Temp\SIMEEIInstaller.exe
• C:\Users\Alex\AppData\Roaming\Mozilla\Firefox\Profiles\s1ttjwd3.default\extensions\staged\{EEE6C361-6118-11DC-9C72-001320C79847}.xpi
• C:\Users\All Users\SweetIM\Messenger\data\Bars\Default\100\bar.js
• C:\Users\All Users\SweetIM\Messenger\data\Bars\Default\200\bar.js
• C:\Users\All Users\SweetIM\Messenger\data\Bars\Default\400\bar.js

Warning: you should delete only those files which checksums are listed as malicious. There may be valid files with the same names in your system. We recommend you to use SweetIM Removal Tool for safe problem solution.

windows folder logo

2. Delete the following malicious folders:

• C:\Program Files\SweetIM
• C:\Program Files\SweetIM\Communicator
• C:\Program Files\SweetIM\Communicator\Microsoft.VC90.CRT
• C:\Program Files\SweetIM\Communicator\resources
• C:\Program Files\SweetIM\Communicator\resources\sqlite
• C:\Program Files\SweetIM\Messenger
• C:\Program Files\SweetIM\Messenger\resources
• C:\Program Files\SweetIM\Messenger\resources\images
• C:\Program Files\SweetIM\Messenger\resources\sqlite
• C:\Program Files\SweetIM\Toolbars
• C:\Program Files\SweetIM\Toolbars\Internet Explorer
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\conf
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\Microsoft.VC90.CRT
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\resources
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\resources\blue
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\resources\green
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\resources\orange
• C:\ProgramData\SweetIM
• C:\ProgramData\SweetIM\Communicator
• C:\ProgramData\SweetIM\Communicator\conf
• C:\ProgramData\SweetIM\Communicator\conf\LocalStorage
• C:\ProgramData\SweetIM\Communicator\Logs
• C:\ProgramData\SweetIM\Messenger
• C:\ProgramData\SweetIM\Messenger\conf
• C:\ProgramData\SweetIM\Messenger\conf\users
• C:\ProgramData\SweetIM\Messenger\data
• C:\ProgramData\SweetIM\Messenger\data\Bars
• C:\ProgramData\SweetIM\Messenger\data\Bars\Default
• C:\ProgramData\SweetIM\Messenger\data\Bars\Default\100
• C:\ProgramData\SweetIM\Messenger\data\Bars\Default\200
• C:\ProgramData\SweetIM\Messenger\data\Bars\Default\400
• C:\ProgramData\SweetIM\Messenger\data\contentdb
• C:\ProgramData\SweetIM\Messenger\data\packages
• C:\ProgramData\SweetIM\Messenger\data\packages\FailDialog
• C:\ProgramData\SweetIM\Messenger\logs
• C:\ProgramData\SweetIM\Messenger\update
• C:\Users\Alex\AppData\LocalLow\SweetIM
• C:\Users\Alex\AppData\LocalLow\SweetIM\Toolbars
• C:\Users\Alex\AppData\LocalLow\SweetIM\Toolbars\Internet Explorer
• C:\Users\Alex\AppData\LocalLow\SweetIM\Toolbars\Internet Explorer\cache
• C:\Users\Alex\AppData\Roaming\Mozilla\Firefox\Profiles\s1ttjwd3.default\extensions
• C:\Users\Alex\AppData\Roaming\Mozilla\Firefox\Profiles\s1ttjwd3.default\extensions\staged
• C:\Users\Alex\AppData\Roaming\Mozilla\Firefox\Profiles\s1ttjwd3.default\searchplugins
• C:\Users\All Users\SweetIM
• C:\Users\All Users\SweetIM\Communicator
• C:\Users\All Users\SweetIM\Communicator\conf
• C:\Users\All Users\SweetIM\Communicator\conf\LocalStorage
• C:\Users\All Users\SweetIM\Communicator\Logs
• C:\Users\All Users\SweetIM\Messenger
• C:\Users\All Users\SweetIM\Messenger\conf
• C:\Users\All Users\SweetIM\Messenger\conf\users
• C:\Users\All Users\SweetIM\Messenger\data
• C:\Users\All Users\SweetIM\Messenger\data\Bars
• C:\Users\All Users\SweetIM\Messenger\data\Bars\Default
• C:\Users\All Users\SweetIM\Messenger\data\Bars\Default\100
• C:\Users\All Users\SweetIM\Messenger\data\Bars\Default\200
• C:\Users\All Users\SweetIM\Messenger\data\Bars\Default\400
• C:\Users\All Users\SweetIM\Messenger\data\contentdb
• C:\Users\All Users\SweetIM\Messenger\data\packages
• C:\Users\All Users\SweetIM\Messenger\data\packages\FailDialog
• C:\Users\All Users\SweetIM\Messenger\logs
• C:\Users\All Users\SweetIM\Messenger\update

windows registry logo

3. Delete the following malicious registry entries and\or values:

  • Key: HKLM\SOFTWARE\Classes\SWEETIE.IEToolbar
  • Key: HKLM\SOFTWARE\Classes\SWEETIE.IEToolbar.1
  • Key: HKLM\SOFTWARE\Classes\Toolbar3.SWEETIE
  • Key: HKLM\SOFTWARE\Google\Chrome\Extensions\jcdgjdiieiljkfkdcloehkohchhpekkn
  • Key: HKLM\SOFTWARE\Google\Chrome\Extensions\ogccgbmabaphcakpiclgcnmcnimhokcj
  • Key: HKU\S-1-5-21-1534515440-2213425578-3857589499-1000\Software\SweetIM
  • Key: HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}

Warning: if value is listed for some registry entries, you should only clear these values and leave keys with such values untouched. We recommend you to use SweetIM Removal Tool for safe problem solution.

4. Manually fix browser problems

SweetIM can affect your browsers which results in browser redirection or search hijack. We recommend you to use free option "Reset Browsers" under "Tools" in Stronghold AntiMalware to reset all the browsers at once. Mention that you need to remove all files and kill all processes belonging to SweetIM before doing this. To reset your browsers manually and restore your homepage perform the following steps:

internet explorer logo

Internet Explorer

  • If you use Windows XP, click Start, and then click Run. Type the following in the Open box without quotes, and press Enter: "inetcpl.cpl"

  • If you use Windows 7 or Windows Vista, click Start. Type the following in the Search box without quotes, and press Enter: "inetcpl.cpl"

  • Click the Advanced tab

  • In Reset Internet Explorer settings, click Reset. Click Reset in opened window again.

  • Select Delete personal settings checkbox to remove browsing history, search providers, homepage

  • After Internet Explorer finishes resetting, click Close in the Reset Internet Explorer Settings dialog box

Warning: In case this option will not work use free option Reset Browsers under Tools in Stronghold AntiMalware.

google chrome logo

Google Chrome

  • Go to the installation folder of Google Chrome: C:\Users\"your username"\AppData\Local\Google\Chrome\Application\User Data.

  • In the User Data folder, look for a file named as Default and rename it to DefaultBackup.

  • Launch Google Chrome and a new clean Default file will be created.

Warning: This option might not work if in Google Chrome you use online synchronization between PCs. In this case use free option Reset Browsers under Tools in Stronghold AntiMalware.

mozilla firefox logo

Mozilla Firefox

  • Open Firefox

  • Go to Help > Troubleshooting Information in menu.

  • Click the Reset Firefox button.

  • After Firefox is done, it will show a window and create folder on the desktop. Click Finish.

Warning: This option will also clean all your account passwords for all websites. If you don't want it use free option Reset Browsers under Tools in Stronghold AntiMalware.

Information provided by: Aleksei Abalmasov Protection Status

Here are the descriptions of problems connected with SweetIM and SweetIM.exe we received earlier:

Problem Summary: SweetIm/SweetPacks will not allow Google Chrome to open. Is corrupt and will not go away

According to the notification that popped when I tried to open Google Chrome my SweetPacks or whatever that goddamn malware crap is has infested it with corruption. It has destroyed I think the user data and will not allow me to use it. I'm very annoyed by the fact I cannot get on to it anymore.

Problem was successfully solved. Ticket was closed.

Problem Summary: sweetim.exe

There is an error coming up on my desktop when i log into it recently saying that it cannot find the sweetim.exe and something to do with muupdatesupport.dll, how do i get rid of this error on my desktop

Problem was successfully solved. Ticket was closed.

Problem Summary: unable to delete browsing history

how to delete the browsing history in the solution.

Problem was successfully solved. Ticket was closed.

Problem Summary: sweet imremoval tool

program gets stuck on one .dll and will not move on, I have let the program run for over 2 hours and still will not move on.

Problem was successfully solved. Ticket was closed.

Problem Summary: SweetIM.exe-mgUpdateSupport.dll

Al iniciar el ordenador me sale en la pantalla este mensaje de aviso:
SweetIM.exe - No se puede encontrar el componente
Error al iniciar la aplicación porque no se encontró mgUpdateSupport.dll. La reinstalación de la aplicación puede solucionar el problema.

El caso es que el ordenador funciona lento pero no se si eso que me sale es importante o a que programa pertenece. ¿Qué puedo hacer?

Problem was successfully solved. Ticket was closed.

Problem Summary: C:Program

whenever i start my laptop C:Program pops up everytime ... i want to know how to remove it?

Problem was successfully solved. Ticket was closed.

Problem Summary: Ongewenste toepassing Informatie:opschonen niet mogelijk

Ik krijg steeds waarschuwingen dat er een ongewenste toepassing is in Win32/sweetIM.D maar ook ongewenste geheugentoepassingen.

Problem was successfully solved. Ticket was closed.

Problem Summary: SweetlM.exe: error al iniciar la aplicación porque no se encontró mgUpdateSupport.exe

Cuando prendo mi PC me aparece un mensaje de advertencia que dice "SweetlM.exe.Error al iniciar la aplicacion porque no se encontro mgUpdateSupport.exe La reinstalacion de la aplicacion puede solucionar el problema"

Problem was successfully solved. Ticket was closed.

Problem Summary: error al iniciar sweetim.exe

cuando prendo mi computadora me salta un cartel que dice error al inciarse sweetim.exe y que no se encuentra componente mgupdatespport.dll. instalarlo nuevamente mejorara el funcionamiento del programa. que hago? gracias

Problem was successfully solved. Ticket was closed.

Problem Summary: error

error de sweetim.exe

Problem was successfully solved. Ticket was closed.

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