SweetIM Removal: Remove SweetIM Forever

Information provided by: Alexey Abalmasov

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If you want to make problem with SweetIM and SweetIM.exe solved with the automated fix created by our professionals right now, click here (download of fix will start immediately):

Threat's description and solution are developed by Security Stronghold security team.

Here you can also learn:

What is SweetIM? Technical details of SweetIM problem and SweetIM removal tool.

Methods for manual SweetIM removal.

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Threat's profile

Main problem with SweetIM currently is its ability to change default search provider and homepage. SweetIM is free MSN Messenger tool have some entertaining features, but a lot of users complain about difficulty of its removal. Toolbar in Internet Explorer of animated emoticons for insertion into e-mails is also given. The toolbar also has IE tracks cleaning for cookies, caches, URLs, and search history.

SweetIM intrusion method

SweetIM copies its file(s) to your hard disk. Its typical file name is SweetIM.exe. Then it creates new startup key with name SweetIM and value SweetIM.exe. You can also find it in your processes list with name SweetIM.exe or SweetIM.

If you have further questions about SweetIM, please fill in the form above and we'll contact you shortly.

Download program to remove SweetIM (SweetIM Removal Tool)

Recommended Solution

If you are not sure what to delete, use our award winning program - SweetIM Removal Tool.

SweetIM Removal Tool will find and fully remove SweetIM and all problems associated with SweetIM virus.

Fast, easy, and handy, SweetIM Removal Tool protects your computer against SweetIM that does harm to your computer and breaks your privacy. SweetIM Removal Tool scans your hard disks and registry and destroys any manifestation of SweetIM. Standard anti-virus software can do nothing against malicious programs like SweetIM. Remove SweetIM straight away!

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How to fix SweetIM?

This problem can be solved manually by deleting all registry keys and files connected with SweetIM, removing it from starup list and unregistering all corresponding DLLs. Additionally missing DLL's should be restored from distribution in case they are corrupted by SweetIM.

To get rid of SweetIM, you should:

1. Kill the following processes and delete the appropriate files:

• C:\Program Files\SweetIM\Communicator\mgcommon.dll
• C:\Program Files\SweetIM\Communicator\mgcommunication.dll
• C:\Program Files\SweetIM\Communicator\mgsimcommon.dll
• C:\Program Files\SweetIM\Communicator\mgxml_wrapper.dll
• C:\Program Files\SweetIM\Communicator\Microsoft.VC90.CRT\Microsoft.VC90.CRT.manifest
• C:\Program Files\SweetIM\Communicator\Microsoft.VC90.CRT\msvcm90.dll
• C:\Program Files\SweetIM\Communicator\Microsoft.VC90.CRT\msvcp90.dll
• C:\Program Files\SweetIM\Communicator\Microsoft.VC90.CRT\msvcr90.dll
• C:\Program Files\SweetIM\Communicator\resources\sqlite\mgSqlite3.dll
• C:\Program Files\SweetIM\Communicator\SweetPacksUpdateManager.exe
• C:\Program Files\SweetIM\Messenger\ContentPackagesActivationHandler.exe
• C:\Program Files\SweetIM\Messenger\default.xml
• C:\Program Files\SweetIM\Messenger\mgAdaptersProxy.dll
• C:\Program Files\SweetIM\Messenger\mgArchive.dll
• C:\Program Files\SweetIM\Messenger\mgcommon.dll
• C:\Program Files\SweetIM\Messenger\mgcommunication.dll
• C:\Program Files\SweetIM\Messenger\mgconfig.dll
• C:\Program Files\SweetIM\Messenger\mgFlashPlayer.dll
• C:\Program Files\SweetIM\Messenger\mghooking.dll
• C:\Program Files\SweetIM\Messenger\mgICQAuto.dll
• C:\Program Files\SweetIM\Messenger\mgICQMessengerAdapter.dll
• C:\Program Files\SweetIM\Messenger\mglogger.dll
• C:\Program Files\SweetIM\Messenger\mgMediaPlayer.dll
• C:\Program Files\SweetIM\Messenger\mgMsnAuto.dll
• C:\Program Files\SweetIM\Messenger\mgMsnMessengerAdapter.dll
• C:\Program Files\SweetIM\Messenger\mgsimcommon.dll
• C:\Program Files\SweetIM\Messenger\mgSweetIM.dll
• C:\Program Files\SweetIM\Messenger\mgUpdateSupport.dll
• C:\Program Files\SweetIM\Messenger\mgxml_wrapper.dll
• C:\Program Files\SweetIM\Messenger\mgYahooAuto.dll
• C:\Program Files\SweetIM\Messenger\mgYahooMessengerAdapter.dll
• C:\Program Files\SweetIM\Messenger\msvcp71.dll
• C:\Program Files\SweetIM\Messenger\msvcr71.dll
• C:\Program Files\SweetIM\Messenger\resources\sqlite\mgSqlite3.dll
• C:\Program Files\SweetIM\Messenger\SweetIM.exe
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\ClearHist.exe
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgcommon.dll
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgconfig.dll
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgHelper.dll
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgHelperApp.exe
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\mghooking.dll
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\mglogger.dll
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgsimcommon.dll
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarProxy.dll
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgxml_wrapper.dll
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\Microsoft.VC90.CRT\msvcm90.dll
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\Microsoft.VC90.CRT\msvcp90.dll
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\Microsoft.VC90.CRT\msvcr90.dll
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\resources\content-notifier.js
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\resources\web-toolbar.js
• C:\ProgramData\SweetIM\Messenger\data\Bars\Default\100\bar.js
• C:\ProgramData\SweetIM\Messenger\data\Bars\Default\200\bar.js
• C:\ProgramData\SweetIM\Messenger\data\Bars\Default\400\bar.js
• C:\Users\Alex\AppData\Local\Google\Chrome\User Data\Default\External Extensions\{EEE6C373-6118-11DC-9C72-001320C79847}\SweetFB.crx
• C:\Users\Alex\AppData\Local\Google\Chrome\User Data\Default\External Extensions\{EEE6C373-6118-11DC-9C72-001320C79847}\SweetNT.crx
• C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6CR6GNNT\jquery.min[1].js
• C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6CR6GNNT\toolbar.opt.s.3.min[1].js
• C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6CR6GNNT\updatemanagersetup[1].exe
• C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\EX923D4B\utils.min[1].js
• C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\FXBCVUB5\conversion[1].js
• C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GHCVBNRY\ga[1].js
• C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GHCVBNRY\jquery-1.7.2.min[1].js
• C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GHCVBNRY\jquery.min[1].js
• C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GHCVBNRY\offer_protector[1].js
• C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GHCVBNRY\sim[1].js
• C:\Users\Alex\AppData\Local\Temp\Shortcut_SweetImSetup.exe
• C:\Users\Alex\AppData\Local\Temp\SIMEEIInstaller.exe
• C:\Users\Alex\AppData\Roaming\Mozilla\Firefox\Profiles\s1ttjwd3.default\extensions\staged\{EEE6C361-6118-11DC-9C72-001320C79847}.xpi
• C:\Users\All Users\SweetIM\Messenger\data\Bars\Default\100\bar.js
• C:\Users\All Users\SweetIM\Messenger\data\Bars\Default\200\bar.js
• C:\Users\All Users\SweetIM\Messenger\data\Bars\Default\400\bar.js

Warning: you should delete only those files which checksums are listed as malicious. There may be valid files with the same names in your system. We recommend you to use SweetIM Removal Tool for safe problem solution.

2. Delete the following malicious folders:

• C:\Program Files\SweetIM
• C:\Program Files\SweetIM\Communicator
• C:\Program Files\SweetIM\Communicator\Microsoft.VC90.CRT
• C:\Program Files\SweetIM\Communicator\resources
• C:\Program Files\SweetIM\Communicator\resources\sqlite
• C:\Program Files\SweetIM\Messenger
• C:\Program Files\SweetIM\Messenger\resources
• C:\Program Files\SweetIM\Messenger\resources\images
• C:\Program Files\SweetIM\Messenger\resources\sqlite
• C:\Program Files\SweetIM\Toolbars
• C:\Program Files\SweetIM\Toolbars\Internet Explorer
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\conf
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\Microsoft.VC90.CRT
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\resources
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\resources\blue
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\resources\green
• C:\Program Files\SweetIM\Toolbars\Internet Explorer\resources\orange
• C:\ProgramData\SweetIM
• C:\ProgramData\SweetIM\Communicator
• C:\ProgramData\SweetIM\Communicator\conf
• C:\ProgramData\SweetIM\Communicator\conf\LocalStorage
• C:\ProgramData\SweetIM\Communicator\Logs
• C:\ProgramData\SweetIM\Messenger
• C:\ProgramData\SweetIM\Messenger\conf
• C:\ProgramData\SweetIM\Messenger\conf\users
• C:\ProgramData\SweetIM\Messenger\data
• C:\ProgramData\SweetIM\Messenger\data\Bars
• C:\ProgramData\SweetIM\Messenger\data\Bars\Default
• C:\ProgramData\SweetIM\Messenger\data\Bars\Default\100
• C:\ProgramData\SweetIM\Messenger\data\Bars\Default\200
• C:\ProgramData\SweetIM\Messenger\data\Bars\Default\400
• C:\ProgramData\SweetIM\Messenger\data\contentdb
• C:\ProgramData\SweetIM\Messenger\data\packages
• C:\ProgramData\SweetIM\Messenger\data\packages\FailDialog
• C:\ProgramData\SweetIM\Messenger\logs
• C:\ProgramData\SweetIM\Messenger\update
• C:\Users\Alex\AppData\LocalLow\SweetIM
• C:\Users\Alex\AppData\LocalLow\SweetIM\Toolbars
• C:\Users\Alex\AppData\LocalLow\SweetIM\Toolbars\Internet Explorer
• C:\Users\Alex\AppData\LocalLow\SweetIM\Toolbars\Internet Explorer\cache
• C:\Users\Alex\AppData\Roaming\Mozilla\Firefox\Profiles\s1ttjwd3.default\extensions
• C:\Users\Alex\AppData\Roaming\Mozilla\Firefox\Profiles\s1ttjwd3.default\extensions\staged
• C:\Users\Alex\AppData\Roaming\Mozilla\Firefox\Profiles\s1ttjwd3.default\searchplugins
• C:\Users\All Users\SweetIM
• C:\Users\All Users\SweetIM\Communicator
• C:\Users\All Users\SweetIM\Communicator\conf
• C:\Users\All Users\SweetIM\Communicator\conf\LocalStorage
• C:\Users\All Users\SweetIM\Communicator\Logs
• C:\Users\All Users\SweetIM\Messenger
• C:\Users\All Users\SweetIM\Messenger\conf
• C:\Users\All Users\SweetIM\Messenger\conf\users
• C:\Users\All Users\SweetIM\Messenger\data
• C:\Users\All Users\SweetIM\Messenger\data\Bars
• C:\Users\All Users\SweetIM\Messenger\data\Bars\Default
• C:\Users\All Users\SweetIM\Messenger\data\Bars\Default\100
• C:\Users\All Users\SweetIM\Messenger\data\Bars\Default\200
• C:\Users\All Users\SweetIM\Messenger\data\Bars\Default\400
• C:\Users\All Users\SweetIM\Messenger\data\contentdb
• C:\Users\All Users\SweetIM\Messenger\data\packages
• C:\Users\All Users\SweetIM\Messenger\data\packages\FailDialog
• C:\Users\All Users\SweetIM\Messenger\logs
• C:\Users\All Users\SweetIM\Messenger\update

3. Delete the following malicious registry entries and\or values:

• Key: HKLM\SOFTWARE\Classes\SWEETIE.IEToolbar
• Key: HKLM\SOFTWARE\Classes\SWEETIE.IEToolbar.1
• Key: HKLM\SOFTWARE\Classes\Toolbar3.SWEETIE
• Key: HKLM\SOFTWARE\Google\Chrome\Extensions\jcdgjdiieiljkfkdcloehkohchhpekkn
• Key: HKLM\SOFTWARE\Google\Chrome\Extensions\ogccgbmabaphcakpiclgcnmcnimhokcj
• Key: HKLM\SOFTWARE\SweetIM
• Key: HKU\S-1-5-21-1534515440-2213425578-3857589499-1000\Software\SweetIM
• Key: HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}

Warning: if value is listed for some registry entries, you should only clear these values and leave keys with such values untouched. We recommend you to use SweetIM Removal Tool for safe problem solution.

Here are the descriptions of problems connected with SweetIM and SweetIM.exe we received earlier:

Problem Summary: sweetim.com

Seems to have attached itself to google so is always there. Would like complete removal of it and it`s attached ads etc. Please!

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: google chrome sweetim

sweetim extension on my google chrome keeps reinstalling when I remove it

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: error #13

when i try and use my sweet im on my yahoo messenger it keeps telling me error #13

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: sweet pack

need to remove

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: can not use my sweetim

when i try to use my fun emotions pictures on my im an error message comes up,Error #13:Please exit the messenger and re-enter. If the problem still exists, contact SweetIM: support@sweetim.com

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: sweetim not working after installation

Error #13: Please exit the messenger and re-enter. If the problem still exists, contact SweetIM: support@sweetim.com sweetim this is also not working in facebook etc.

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: Problem during uninstalling SweetIM for messenger

Hello,
I can't uninstall the SweetIM for Messenger 3.7 that I once installe dunconsciously. While trying to uninstall it, I am getting an error 1316 saying that a network error occured while attempting to read from the file C\windows\installer\sweetimsetup.msi and then IE browser opens. I don't know how I can get rid of it. Please, help me.

Thank you

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: Not working right

I downloaded sweetim and it appear's on my Yahoo IM's but wont work it just tell's me to contact this sight every time i try to incert a smiley!

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: I want this entire thing to be removed

The moment I open the internet thi sweetIM comes on the page. no sign of google or fire fox. there advertisements which are nauseating some games and two eyes I want it to be removed once and for all from my PC.

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: Sweetpacks.com

When I open my browser sweetpacks.com is on the page and I dont know how to get it to go away. I have tried running every virus scan I have, to include malware. I do not know what to do.

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: Error#13

Can't use Sweet emotions

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: error #13

show error 13

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: uninstall sweetim

Receive error message, "system administer has set policies 2 prevent installation. Do NOT have sufficent access 2 uninstall.

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: SweetPacks

Sweetpacks found its way onto my computer (im guessing from piggybacking off of another program and I wasn't careful enough) and I have taken it off my extentions and home page but it persists. help!

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: SweetPacks

Sweetpacks found its way onto my computer (im guessing from piggybacking off of another program and I wasn't careful enough) and I have taken it off my extentions and home page but it persists. help!

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: SweetIM

Rimozione SweetIm da Pc con S.O. windows Xp HE 32 bit

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: Scam

Hi Motherf*ckers,

After I waited 15 minutes of SweetIM remove scan, I realized I should pay. Why cant you write it??? The I didnt wait for this 15 minutes shit. Hope your computers will be infected....

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: remove sweetim.com

remove right now please

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: no response

I have tried to put you on my task bar but excuses keep being made telling me to keep trying again.Am fed up SORRY

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: Cannot remove sweetim

I need a permanent solution to remove sweetim from my PC

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: intrusion of sweetim

sweetim has established itself within my laptop (win7). If I run Internet Explorer (i.e. 8) then there is no problem but with Chrome sweetim "takes over". Despite the usual add/remmove via control panel the problem persists and I understand it is probably with Reg Direct and throughout programme files etc.

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: SweetIM removal

When opening Google Chrome a second search tab from SweetIm appears. There is no program called SweetIm to uninstall and no toolbar has been set up. How do I get rid of SweetIm from my computer?

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: Home.Sweetim in Google Crome

When I open my Crome browser, Sweetim pops-up as a home page along with Yahoo Search. I would like to remove it. It no longer shows-up in my programs in control panel.

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: sames as all the others

Followed instructions as far as I could, but SweetIM is still the default browser - can't see any folders or files relating to this that I can delete. Please help.

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: Cannot uninstall this misterious Sweetpacks program

I noticed my computer opened up a new tab out of random called sweetpacks, so i go to the toolbars and deleted it off there, but it still shows up in my search bar when i click start and type in Sweet packs, i try to click delete but it says, This file cannot be deleted it is open in another file please close the file then try again, i tried to look for it in program files and it is not there either please help me its corrupting my whole system, i just want it to be gone

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: sweetIM

remove it!

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: i removeving crap from my computer

is it good to have om my computer

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: can't get rid of SweetIM

I've tried everything I can think of (or found online) to stop the Home SweetIM search page from popping up when I open Google Chrome/Google page.

I've uninstalled all of the components, removed it in the Google Chrome editing page. It continues to pop up first everytime I open Google Chrome.
What can I do?

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: sweetim icon is always on my google chrome and firefox

I occidentally downloaded sweetim package and allowed it to be installed on my computer and it replaced google chrome and firefox. With your help I uninstalled sweetim and replaced google chrome and firefox but I later found out that sweetim icon always come whenever I open google chrome. AVG antivirus says sweetim is a program that is tracking me. I uninstalled both google chrome and firefox and download and installed fresh ones from internet but the problem is still there, sweetim icon(a face of a person laughing) is still there and when you click this icon the web changes to sweetim.com. Please help me I am a afraid my computer may be in danger. Thanks in advance for your help.

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: home.sweetim.com

i use google chrome but now when i open it or a new tab home.sweetim.com comes up instead and thats not what i want. Plus when i am on sweetim.com it shows all my browsing history in the little search box and i dont want that either. i have uninstalled Sweetim but it is still doing it

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: remove sweetim

When I open a new tab in firefox it's sweetim and I dont know how to remove this, also I get very much commercials from sweetim very annoying

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: SweetIM removal

Completely remove anything to do with SweetIM from my computer

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: want to get rid of sweetIM update manager

i was downloading some CCE school s/w from net that time SWeetIM was installed automatically. then suddenly it corrupted my chrome. with great difficulties i was able to uninsatlled it. but still in my startup menu SweetIM update manger is listed. when i m visiting to its installed location c:\Program Files\ it is not showing this folder at all.... help me to get rid of it

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: Annoying

Every time i click on google chrome (my web browser) the first tab always comes up with this home.sweetim.com, it's just annoying and i want it to be normal google chrome as soon as i click on it.
i have already uninstalled the virus like software from my laptop, but this still shows up, and somewhere else told me to make google chrome the preffered browser, i have also done that but it still pops up!

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: sweetim removal

sir,
I cannot remove sweetim from my bookmark,or the URL,or from the search bar.Please help

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: need to get rid of sweetim on my computer

ive tried everything, going though my computer files and then going to system restore & i cant get rid of this sweetim browser. i even tried romoving it. i hope this doesnt mess up my computer
i want my google chrome apps back.

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: i dont want to see this shit on my screan

delete emediately

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: remove the package

remove the nwe fuzzy cuddly package

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: quero remover apareceu no meu pc sem eu querer

como remover?

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: Sweetim homepage

I have removed extentions and downloads but sweetim is still my homepage and I want to get rid of it, i am on chrome and it says sweetim is my homepage and i just want it to be deleted without downloading other things.

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: uninstal sweetIM

This programme has taken over as search engine and various programmes. I need to delete it.

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: how to remove the sweetpacks bundle uninstaller

have a nice day my question is why i can't remove the sweetpacks bundle uninstaller in my computer eventhough i already follow the intructions and procedures in removing it from the web browser like mozilla firefox, google chrome and internet explorer from their interface my browser is already ok and i think i follow it already but still it can't be remove from my computer??

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: Sweetim.com has replaced google chrome and firefox on my computer

Accidently downloaded sweetim from the internet when I wanted to download vlc media player. I uninstalled sweetim bundles from the programmes but unknowngly allowed sweetim.com to replace google chrome and firefox. I don't know how to remove sweetim.com and replace my google chrome and firefox. Thanks for help

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: remove home.sweetim.com

google chrome does not work properly with sweetim

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: home.sweetim removal

i have deleted all programs that i could find. i disabled it in extensions but it just came back. i have windows 7 and use google chrome. how do i fix it

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: dont want it

it has interfeared with other settings

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: SweetPcFix

right,si i was donloading something off the internet and although i unticked all of the boxes this still downloaded i have scanned it with a few things but when i search online it says its malewear. i cant delete it! it just sits the on my decktop with some sweetIM or somwthing! anyhelp wolud be useful!

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: sweetIM

while trying to download vipbox for sport I got sweetIM on my computer now I cant get rid of it can you help

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: SweetIM search takes away my homepage on browser startup

When i open google chrome the sweetim search engine comes up but my homepage (google) doesnt come up until i press the homebutton i have been to my settings and google is my only homepage please help i dont now what do i even tried reseting my laptop to factory defaults

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Problem Summary: sweetIM

You guys claim to be able to remove sweetim, suck people to download the software, after multi hours scanning errors popup the you try to clean them, thats when you pounce on us and tell us for a nominal fee of twenty or so dollars the stupid sweet thing will be removed, you won't suck me in like that again

The support ticket is opened for this person in our HelpDesk and our support team is currently solving the problem described.

Most wanted problem: cydoor adware

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