Security Stronghold security made easy

How to remove SweetIM (ads, banners, deals)

* What is SweetIM

* Download WiperSoft Antispyware Malware Remediation Tool

* Remove SweetIM manually

* Uninstall SweetIM from Windows 10

* Uninstall SweetIM from Windows 8/8.1

* Uninstall SweetIM from Windows 7

* Get Professional Support

* Read Comments

Threat indicator: MEDIUM

Threat's profile

Name of the threat:

Command or file name:

Threat type:

Affected OS:

Affected browsers:




Win32 (Windows XP, Vista/7, 8/8.1, Windows 10)

Google Chrome, Mozilla Firefox, Internet Explorer, Safari

Main problem with SweetIM currently is its ability to change default search provider and homepage. SweetIM is free MSN Messenger tool have some entertaining features, but a lot of users complain about difficulty of its removal. Toolbar in Internet Explorer of animated emoticons for insertion into e-mails is also given. The toolbar also has IE tracks cleaning for cookies, caches, URLs, and search history.

SweetIM intrusion method


SweetIM installs on your PC along with free software. This method is called "bundled installation". Freeware offers you to install additional module (SweetIM). Then if you fail to decline the offer it starts hidden installation. SweetIM copies its file(s) to your hard disk. Its typical file name is SweetIM.exe. Sometimes it creates new startup key with name SweetIM and value SweetIM.exe. You can also find it in your processes list with name SweetIM.exe or SweetIM. Also, it can create folder with name SweetIM under C:\Program Files\ or C:\ProgramData. After installation SweetIM starts displaying ads, pop-ups, banners on your PC or in browsers. It is recommended to remove SweetIM immediately.

Download Wipersoft Antispyware

Download this advanced removal tool and solve problems with SweetIM and SweetIM.exe (download of fix will start immediately):

Download WiperSoft Antispyware to remove SweetIM

* WiperSoft Antispyware was developed to remove threats like SweetIM in automatic mode. Remover has active module to protect PC from hijackers, trojans, ransomware and other viruses. Trial version of Wipersoft provides detection of computer viruses for FREE. To remove malware, you have to purchase the full version of Wipersoft.

Features of WiperSoft Antispyware

* Removes all files created by viruses.

* Removes all registry entries created by viruses.

* You can activate System and Network Guards and forget about malware.

* Can fix browser problems and protect browser settings.

* Removal is guaranteed - if Wipersoft fails ask for FREE support.

* 24/7 Spyware Helpdesk Support included into the package.

Try MalwareBytes Premium

Download antimalware designed specifically to remove threats like SweetIM and SweetIM.exe (download of fix will start immediately):

Download AntiMalware to remove SweetIM


* Removes all files created by SweetIM.

* Removes all registry entries created by SweetIM.

* Fixes browser redirection and hijack if needed.

* "Toolbar Remover" tool will help you get rid of unwanted browser extensions.

* Removal is guaranteed - if MALWAREBYTES PREMIUM fails ask for FREE support.

* 24/7 Helpdesk Support and 5 hours of Remote Support via GoToAssist included into the package.

Let our support team solve your problem with SweetIM and remove SweetIM right now!

support person

Submit support ticket below and describe your problem with SweetIM. Support team will offer you solution in several minutes and give a step-by-step instruction on how to remove SweetIM. Trouble-free tech support with over 10 years experience removing malware.

Submit support ticket

Software Industry Professionals Member
Threat's description and solution are developed by Security Stronghold security team.

Here you can also learn:

* Technical details of SweetIM threat.

* Manual SweetIM removal.

* Download SweetIM Removal Tool.

How to remove SweetIM manually

This problem can be solved manually by deleting all registry keys and files connected with SweetIM, removing it from starup list and unregistering all corresponding DLLs. Additionally missing DLL's should be restored from distribution in case they are corrupted by SweetIM.

To get rid of SweetIM, you should:

1. Kill the following processes and delete the appropriate files:

  • C:\Program Files\SweetIM\Communicator\mgcommon.dll
  • C:\Program Files\SweetIM\Communicator\mgcommunication.dll
  • C:\Program Files\SweetIM\Communicator\mgsimcommon.dll
  • C:\Program Files\SweetIM\Communicator\mgxml_wrapper.dll
  • C:\Program Files\SweetIM\Communicator\Microsoft.VC90.CRT\Microsoft.VC90.CRT.manifest
  • C:\Program Files\SweetIM\Communicator\Microsoft.VC90.CRT\msvcm90.dll
  • C:\Program Files\SweetIM\Communicator\Microsoft.VC90.CRT\msvcp90.dll
  • C:\Program Files\SweetIM\Communicator\Microsoft.VC90.CRT\msvcr90.dll
  • C:\Program Files\SweetIM\Communicator\resources\sqlite\mgSqlite3.dll
  • C:\Program Files\SweetIM\Communicator\SweetPacksUpdateManager.exe
  • C:\Program Files\SweetIM\Messenger\ContentPackagesActivationHandler.exe
  • C:\Program Files\SweetIM\Messenger\default.xml
  • C:\Program Files\SweetIM\Messenger\mgAdaptersProxy.dll
  • C:\Program Files\SweetIM\Messenger\mgArchive.dll
  • C:\Program Files\SweetIM\Messenger\mgcommon.dll
  • C:\Program Files\SweetIM\Messenger\mgcommunication.dll
  • C:\Program Files\SweetIM\Messenger\mgconfig.dll
  • C:\Program Files\SweetIM\Messenger\mgFlashPlayer.dll
  • C:\Program Files\SweetIM\Messenger\mghooking.dll
  • C:\Program Files\SweetIM\Messenger\mgICQAuto.dll
  • C:\Program Files\SweetIM\Messenger\mgICQMessengerAdapter.dll
  • C:\Program Files\SweetIM\Messenger\mglogger.dll
  • C:\Program Files\SweetIM\Messenger\mgMediaPlayer.dll
  • C:\Program Files\SweetIM\Messenger\mgMsnAuto.dll
  • C:\Program Files\SweetIM\Messenger\mgMsnMessengerAdapter.dll
  • C:\Program Files\SweetIM\Messenger\mgsimcommon.dll
  • C:\Program Files\SweetIM\Messenger\mgSweetIM.dll
  • C:\Program Files\SweetIM\Messenger\mgUpdateSupport.dll
  • C:\Program Files\SweetIM\Messenger\mgxml_wrapper.dll
  • C:\Program Files\SweetIM\Messenger\mgYahooAuto.dll
  • C:\Program Files\SweetIM\Messenger\mgYahooMessengerAdapter.dll
  • C:\Program Files\SweetIM\Messenger\msvcp71.dll
  • C:\Program Files\SweetIM\Messenger\msvcr71.dll
  • C:\Program Files\SweetIM\Messenger\resources\sqlite\mgSqlite3.dll
  • C:\Program Files\SweetIM\Messenger\SweetIM.exe
  • C:\Program Files\SweetIM\Toolbars\Internet Explorer\ClearHist.exe
  • C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgcommon.dll
  • C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgconfig.dll
  • C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgHelper.dll
  • C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgHelperApp.exe
  • C:\Program Files\SweetIM\Toolbars\Internet Explorer\mghooking.dll
  • C:\Program Files\SweetIM\Toolbars\Internet Explorer\mglogger.dll
  • C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgsimcommon.dll
  • C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
  • C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarProxy.dll
  • C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgxml_wrapper.dll
  • C:\Program Files\SweetIM\Toolbars\Internet Explorer\Microsoft.VC90.CRT\msvcm90.dll
  • C:\Program Files\SweetIM\Toolbars\Internet Explorer\Microsoft.VC90.CRT\msvcp90.dll
  • C:\Program Files\SweetIM\Toolbars\Internet Explorer\Microsoft.VC90.CRT\msvcr90.dll
  • C:\Program Files\SweetIM\Toolbars\Internet Explorer\resources\content-notifier.js
  • C:\Program Files\SweetIM\Toolbars\Internet Explorer\resources\web-toolbar.js
  • C:\ProgramData\SweetIM\Messenger\data\Bars\Default\100\bar.js
  • C:\ProgramData\SweetIM\Messenger\data\Bars\Default\200\bar.js
  • C:\ProgramData\SweetIM\Messenger\data\Bars\Default\400\bar.js
  • C:\Users\Alex\AppData\Local\Google\Chrome\User Data\Default\External Extensions\{EEE6C373-6118-11DC-9C72-001320C79847}\SweetFB.crx
  • C:\Users\Alex\AppData\Local\Google\Chrome\User Data\Default\External Extensions\{EEE6C373-6118-11DC-9C72-001320C79847}\SweetNT.crx
  • C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6CR6GNNT\jquery.min[1].js
  • C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6CR6GNNT\toolbar.opt.s.3.min[1].js
  • C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6CR6GNNT\updatemanagersetup[1].exe
  • C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\EX923D4B\utils.min[1].js
  • C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\FXBCVUB5\conversion[1].js
  • C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GHCVBNRY\ga[1].js
  • C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GHCVBNRY\jquery-1.7.2.min[1].js
  • C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GHCVBNRY\jquery.min[1].js
  • C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GHCVBNRY\offer_protector[1].js
  • C:\Users\Alex\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GHCVBNRY\sim[1].js
  • C:\Users\Alex\AppData\Local\Temp\Shortcut_SweetImSetup.exe
  • C:\Users\Alex\AppData\Local\Temp\SIMEEIInstaller.exe
  • C:\Users\Alex\AppData\Roaming\Mozilla\Firefox\Profiles\s1ttjwd3.default\extensions\staged\{EEE6C361-6118-11DC-9C72-001320C79847}.xpi
  • C:\Users\All Users\SweetIM\Messenger\data\Bars\Default\100\bar.js
  • C:\Users\All Users\SweetIM\Messenger\data\Bars\Default\200\bar.js
  • C:\Users\All Users\SweetIM\Messenger\data\Bars\Default\400\bar.js

Warning: you should delete only those files which checksums are listed as malicious. There may be valid files with the same names in your system. We recommend you to use WiperSoft Antispyware Malware Remediation Tool for safe problem solution.

**Trial version of Wipersoft provides detection of computer viruses for FREE. To remove malware, you have to purchase the full version of Wipersoft.

2. Delete the following malicious folders:

  • C:\Program Files\SweetIM
  • C:\Program Files\SweetIM\Communicator
  • C:\Program Files\SweetIM\Communicator\Microsoft.VC90.CRT
  • C:\Program Files\SweetIM\Communicator\resources
  • C:\Program Files\SweetIM\Communicator\resources\sqlite
  • C:\Program Files\SweetIM\Messenger
  • C:\Program Files\SweetIM\Messenger\resources
  • C:\Program Files\SweetIM\Messenger\resources\images
  • C:\Program Files\SweetIM\Messenger\resources\sqlite
  • C:\Program Files\SweetIM\Toolbars
  • C:\Program Files\SweetIM\Toolbars\Internet Explorer
  • C:\Program Files\SweetIM\Toolbars\Internet Explorer\conf
  • C:\Program Files\SweetIM\Toolbars\Internet Explorer\Microsoft.VC90.CRT
  • C:\Program Files\SweetIM\Toolbars\Internet Explorer\resources
  • C:\Program Files\SweetIM\Toolbars\Internet Explorer\resources\blue
  • C:\Program Files\SweetIM\Toolbars\Internet Explorer\resources\green
  • C:\Program Files\SweetIM\Toolbars\Internet Explorer\resources\orange
  • C:\ProgramData\SweetIM
  • C:\ProgramData\SweetIM\Communicator
  • C:\ProgramData\SweetIM\Communicator\conf
  • C:\ProgramData\SweetIM\Communicator\conf\LocalStorage
  • C:\ProgramData\SweetIM\Communicator\Logs
  • C:\ProgramData\SweetIM\Messenger
  • C:\ProgramData\SweetIM\Messenger\conf
  • C:\ProgramData\SweetIM\Messenger\conf\users
  • C:\ProgramData\SweetIM\Messenger\data
  • C:\ProgramData\SweetIM\Messenger\data\Bars
  • C:\ProgramData\SweetIM\Messenger\data\Bars\Default
  • C:\ProgramData\SweetIM\Messenger\data\Bars\Default\100
  • C:\ProgramData\SweetIM\Messenger\data\Bars\Default\200
  • C:\ProgramData\SweetIM\Messenger\data\Bars\Default\400
  • C:\ProgramData\SweetIM\Messenger\data\contentdb
  • C:\ProgramData\SweetIM\Messenger\data\packages
  • C:\ProgramData\SweetIM\Messenger\data\packages\FailDialog
  • C:\ProgramData\SweetIM\Messenger\logs
  • C:\ProgramData\SweetIM\Messenger\update
  • C:\Users\Alex\AppData\LocalLow\SweetIM
  • C:\Users\Alex\AppData\LocalLow\SweetIM\Toolbars
  • C:\Users\Alex\AppData\LocalLow\SweetIM\Toolbars\Internet Explorer
  • C:\Users\Alex\AppData\LocalLow\SweetIM\Toolbars\Internet Explorer\cache
  • C:\Users\Alex\AppData\Roaming\Mozilla\Firefox\Profiles\s1ttjwd3.default\extensions
  • C:\Users\Alex\AppData\Roaming\Mozilla\Firefox\Profiles\s1ttjwd3.default\extensions\staged
  • C:\Users\Alex\AppData\Roaming\Mozilla\Firefox\Profiles\s1ttjwd3.default\searchplugins
  • C:\Users\All Users\SweetIM
  • C:\Users\All Users\SweetIM\Communicator
  • C:\Users\All Users\SweetIM\Communicator\conf
  • C:\Users\All Users\SweetIM\Communicator\conf\LocalStorage
  • C:\Users\All Users\SweetIM\Communicator\Logs
  • C:\Users\All Users\SweetIM\Messenger
  • C:\Users\All Users\SweetIM\Messenger\conf
  • C:\Users\All Users\SweetIM\Messenger\conf\users
  • C:\Users\All Users\SweetIM\Messenger\data
  • C:\Users\All Users\SweetIM\Messenger\data\Bars
  • C:\Users\All Users\SweetIM\Messenger\data\Bars\Default
  • C:\Users\All Users\SweetIM\Messenger\data\Bars\Default\100
  • C:\Users\All Users\SweetIM\Messenger\data\Bars\Default\200
  • C:\Users\All Users\SweetIM\Messenger\data\Bars\Default\400
  • C:\Users\All Users\SweetIM\Messenger\data\contentdb
  • C:\Users\All Users\SweetIM\Messenger\data\packages
  • C:\Users\All Users\SweetIM\Messenger\data\packages\FailDialog
  • C:\Users\All Users\SweetIM\Messenger\logs
  • C:\Users\All Users\SweetIM\Messenger\update

3. Delete the following malicious registry entries and\or values:

  • Key: HKLM\SOFTWARE\Classes\SWEETIE.IEToolbar
  • Key: HKLM\SOFTWARE\Classes\SWEETIE.IEToolbar.1
  • Key: HKLM\SOFTWARE\Classes\Toolbar3.SWEETIE
  • Key:
  • Key:
  • Key: HKU\S-1-5-21-1534515440-2213425578-3857589499-1000\Software\SweetIM
  • Key:
    HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}

Warning: if value is listed for some registry entries, you should only clear these values and leave keys with such values untouched. We recommend you to use WiperSoft Antispyware Malware Remediation Tool for safe problem solution.

Uninstall SweetIM related programs from Control Panel

We recommend you to check list of installed programs and search for SweetIM entry or other unknown and suspicious programs. Below are instructions for different version if Windows. In some cases adware programs are protected by malicious service or process and it will not allow you to uninstall it. If SweetIM won't uninstall or gives you error message that you do not have sufficient rights to do this perform below instructions in Safe Mode or Safe Mode with Networking or use WiperSoft Antispyware Malware Remediation Tool.

Windows 10

  • Click on the Start menu and choose Settings

  • Then click on System and choose Apps & Features in the left column

  • Find SweetIM under in the list and click Uninstall button near it.

  • Confirm by clicking Uninstall button in opened window if necessary.

Windows 8/8.1

  • Right click on the bottom left corner of the screen (while on your desktop)

  • In the menu choose Control Panel

  • Click Uninstall a program under Programs and Features.

  • Locate SweetIM or other related suspicious program.

  • Click Uninstall button.

  • Wait until uninstall process is complete.

Windows 7/Vista

  • Click Start and choose Control Panel.

  • Choose Programs and Features and Uninstall a program.

  • In the list of installed programs find SweetIM

  • Click Uninstall button.

Windows XP

  • Click Start

  • In the menu choose Control Panel

  • Choose Add / Remove Programs.

  • Find SweetIM related entries.

  • Click Remove button.

Protect computer and browsers from infection

Adware threats like SweetIM are very wide-spread, and unfortunatelly many antiviruses fail to detect it. To protect your computer from future infection we recommend you to use SpyHunter, it has active protection module and browser settings guard. It does not conflict with any antiviruses and creates additional shield against threats like SweetIM.

Information provided by:

Here are the descriptions of problems connected with SweetIM and SweetIM.exe we received earlier:

Problem Summary: SweetIm/SweetPacks will not allow Google Chrome to open. Is corrupt and will not go away

According to the notification that popped when I tried to open Google Chrome my SweetPacks or whatever that goddamn malware crap is has infested it with corruption. It has destroyed I think the user data and will not allow me to use it. I'm very annoyed by the fact I cannot get on to it anymore.

Problem was successfully solved. Ticket was closed.

Problem Summary: sweetim.exe

There is an error coming up on my desktop when i log into it recently saying that it cannot find the sweetim.exe and something to do with muupdatesupport.dll, how do i get rid of this error on my desktop

Problem was successfully solved. Ticket was closed.

Problem Summary: unable to delete browsing history

how to delete the browsing history in the solution.

Problem was successfully solved. Ticket was closed.

Problem Summary: sweet imremoval tool

program gets stuck on one .dll and will not move on, I have let the program run for over 2 hours and still will not move on.

Problem was successfully solved. Ticket was closed.

Problem Summary: SweetIM.exe-mgUpdateSupport.dll

Al iniciar el ordenador me sale en la pantalla este mensaje de aviso:
SweetIM.exe - No se puede encontrar el componente
Error al iniciar la aplicación porque no se encontró mgUpdateSupport.dll. La reinstalación de la aplicación puede solucionar el problema.

El caso es que el ordenador funciona lento pero no se si eso que me sale es importante o a que programa pertenece. ¿Qué puedo hacer?

Problem was successfully solved. Ticket was closed.

Problem Summary: C:Program

whenever i start my laptop C:Program pops up everytime ... i want to know how to remove it?

Problem was successfully solved. Ticket was closed.

Problem Summary: Ongewenste toepassing Informatie:opschonen niet mogelijk

Ik krijg steeds waarschuwingen dat er een ongewenste toepassing is in Win32/sweetIM.D maar ook ongewenste geheugentoepassingen.

Problem was successfully solved. Ticket was closed.

Problem Summary: SweetlM.exe: error al iniciar la aplicación porque no se encontró mgUpdateSupport.exe

Cuando prendo mi PC me aparece un mensaje de advertencia que dice "SweetlM.exe.Error al iniciar la aplicacion porque no se encontro mgUpdateSupport.exe La reinstalacion de la aplicacion puede solucionar el problema"

Problem was successfully solved. Ticket was closed.

Problem Summary: error al iniciar sweetim.exe

cuando prendo mi computadora me salta un cartel que dice error al inciarse sweetim.exe y que no se encuentra componente mgupdatespport.dll. instalarlo nuevamente mejorara el funcionamiento del programa. que hago? gracias

Problem was successfully solved. Ticket was closed.

Problem Summary: error

error de sweetim.exe

Problem was successfully solved. Ticket was closed.

Show more

Most wanted problem: cydoor adware

Next threat: Toolbar »

« Back to catalog

Home | Partners | Shop | Support | Terms of use | Contact Us | Privacy Policy | Sitemap

Copyright © 2024 Security Stronghold. All Rights Reserved. All content on this website is protected and belongs to Security Stronghold LLC.