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How to Remove Generic Trojan

Trojans is one of the most wide-spread threat in the internet. They can spread in lot of ways (torrents, e-mail attachments, video codecs etc.). Generic Trojan as well as any other trojan can harm your PC in different ways. Originally, trojans stole just your e-mail contacts and some personal data. Nowadays, they can steal any type of private information, being serious threat. In this tutorial we will show how to deal with Generic Trojan detect and remove it from your PC.

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* Generic Trojan description and technical details.

* Manual removal of Generic Trojanl.

* Download tool that will solve your problem automatically.

* Professional support that will help you remove Generic Trojan from our Security Support Team.

Generic Trojan is developed by amateurs. Generic Trojan is crimeware - two of the needed tools a cybercriminal might use to take unsanctioned accession and sneak data from a fallen sparow as part of an crack. Generic Trojan authors present this feature as required to advertisers paying for publicity places making funds to block Generic Trojan removal and sophisticating Generic Trojan even for seemly Generic Trojan removal tools. Various Generic Trojan display publicities to specific websites that consumers treat. A great number of users habitually slight authorizations of software allowing Generic Trojan installing on their PCs. There are legislation under which it's unlawful to install any applications that alters website-browsing settings, follows keystrokes, that's why Generic Trojan is unallowable and the use of Generic Trojan removal tools with the purpose to remove Generic Trojan or fulfill attempts of Generic Trojan removal obligatory for the sake of law.


Threat indicator: HIGH

Trojan's detail table

Trojan alias:

Executable file:

Threat class:

Affected OS:

Generic Trojan

Rewhiif.exe

Trojan

Win32 (Windows 9x, Windows XP, Windows Vista, Windows Seven)



Generic Trojan infiltration

As we already said there numerous ways trojan can get to your PC from the internet. Generic Trojan copies its file(s) to your hard disk. File name typical to Generic Trojan is Rewhiif.exe. Then it runs itself and creates new startup key in registry with name Generic Trojan and value Rewhiif.exe. If you will look into running processes list you will see some extra process with name like Rewhiif.exe or any random name that uses decent amount of your CPU.

If you would like to remove Generic Trojan use WiperSoft Antispyware Malware Remediation Tool (see below)

Automatic Trojan Removal

So what is Generic Trojan Removal Tool? Basically, it is the tool that will remove every file and registry key that was created by Generic Trojan. It was created after analyzing all versions and types of this threat on test PCs and every file and key was added to the database. Removal Tool is updated regularly to make sure it can remove latest versions of Generic Trojan:

Download WiperSoft Antispyware to remove Generic Trojan

* WiperSoft Antispyware was developed to remove threats like Generic Trojan in automatic mode. Remover has active module to protect PC from hijackers, trojans, ransomware and other viruses. Trial version of Wipersoft provides detection of computer viruses for FREE. To remove malware, you have to purchase the full version of Wipersoft.

How to remove Generic Trojan manually?

During all time since adding Generic Trojan to our database we track it changes and add them in the list below, removing files mentioned from your hard drive and deleting them from starup list and also unregistering all corresponding DLLs will result cleaning your computer drom the trojan. But also, missing DLL's that can be removed or corrupted by Generic Trojan should be restored from your Windows CD .

So, here is the simple process to remove Generic Trojan:

1. Delete following processes form startup and files from your hard drive:

  • 658b867f.exe
  • NTEPAD~1.EXE
  • wink.lnk
  • Wink.exe
  • JAVADM32.EXE
  • 3381.TMP.exe
  • 3372.TMP.EXE
  • issearch.exe
  • ishost.exe
  • isnotify.exe
  • ismon.exe
  • ixt1.dll
  • qwinrqez.exe
  • IEFilter.dll
  • jkylaeon.exe
  • kernel.exe
  • tclserv80.exe
  • ftka.exe
  • vmonts.exe
  • dxvwkqpt.exe
  • kii.dll
  • ie.exe
  • orderedbj.exe
  • ldvuf.dll
  • fthot.exe
  • rwinqqez.exe
  • pumd.exe
  • sys101141897339.exe
  • rwinoqez.exe
  • cbxyv.dll
  • Jhyzv.exe
  • ssqrp.dll
  • 68e8f6f7.exe
  • WIN32079051040402.EXE
  • MS062905104040.EXE
  • SYS024040290510.EXE
  • dxvid.exe
  • ib14.dll
  • antipc.exe
  • ztm8m6.exe
  • pwinqqez.exe
  • pujvns.exe
  • ms0505727-5932.exe
  • wlt848101kp.exe
  • fpdrnznx.dll
  • vnslpvxr.exe
  • wuass32.exe
  • bdpn.exe
  • xd7ehbkw.exe
  • win32hp.dll
  • DLLHOST.EXE
  • MSLSA32.exe
  • MSASP32.exe
  • 11.tmp5120.exe
  • windmupdr.exe
  • zqskw.exe
  • VSL07.exe
  • VSL13.exe
  • apbzk.exe
  • l3jdfs.exe
  • office_pnl.dll
  • officescan.exe
  • ffzim.exe
  • ffzia.exe
  • wfxqhv.exe
  • smartdrv.exe
  • ktkphal.exe
  • updwebmin.exe
  • ghynf.exe
  • cvn0.exe
  • n9nyb.exe
  • comreplsvc.exe
  • pn9683r9.exe
  • msijavaup32.exe
  • bjjsnj.exe
  • msctools.exe
  • lprndrv.exe
  • jpbgciil.dll
  • unldr32.exe
  • zlxqowis.exe
  • sebfpnhp.exe
  • artm_new.dll
  • wowexec.dll
  • sys02177548917.exe
  • Rewhiif.exe

2. Delete the following folders that are assosiated with Generic Trojan:

  • %system%\crosof~1.net\
  • %programfiles%\wink\
  • progra~1\softwa~1\adabas~1\pgm\
  • %programfiles%\dhgq\
  • %windows%\web\
  • docume~1\david\locals~1\temp\
  • %system%\wins\
  • docume~1\андрей\locals~1\temp\
  • progra~1\common~1\ffzi\
  • %profile%\documents\settings\
  • %programfiles%\stfgdue\

3. Finally, remove this registry keys:

  • Key: Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects
    \{78364D99-A240-4dff-B11A-67E448373045}
  • Key: Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects
    \{78364D99-A640-4ddf-B91A-67EFF8373045}
  • Key: Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects
    \{C8F21DFE-B35C-4274-82EC-1E072D09025E}
  • Key: Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects
    \{62E2E094-F989-48C6-B947-6E79DA2294F9}
  • Key: Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects
    \{87185E78-A61B-4DB3-965A-3235BBD7A622}

    Value: {9230901B-70AA-1F7E-DDF6-5417C28755C1}
  • Key: Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects
    \{5f4c3d09-b3b9-4f88-aa82-31332fee1c08}
  • Key: Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects
    \{7BDAF75A-0D6F-4F50-AFE9-333D08DF4005}
  • Key: Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects
    \{B53455DB-5527-4041-AC41-F86E6947AA47}
  • Key: Software\Microsoft\Windows NT\CurrentVersion\Windows
    Value: AppInit_DLLs
    Data: pushow4.dll
  • Key: Software\Microsoft\Windows NT\CurrentVersion\Windows
    Value: AppInit_DLLs
    Data: C:\WINDOWS\system32\wuauboot.dll
  • Key: Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects
    \{F05C29C9-C907-E5A3-7A4D-9BECD99519C5}

    Value: IEFilter
  • Key: Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects
    \{AA21F3D4-6494-4F2A-9D03-96A03B29FEF0}

    Value: IEFilter
  • Key: Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects
    \{52070C5B-E5C7-CF34-EB44-BBEE8982EBCC}

    Value: IEFilter
  • Key: software\microsoft\windows nt\currentversion\windows
    Value: appinit_dlls
    Data: c:\winnt\system32\wuauboot.dll
  • Key: Software\Microsoft\Windows NT\CurrentVersion\Windows
    Value: AppInit_DLLs
    Data: C:\WINDOWS\system32\wowexec.dll
  • Key: Software\Microsoft\Internet Explorer\URLSearchHooks
    Value: _{EA756889-2338-43DB-8F07-D1CA6FB9C90D}
  • Key: Software\Microsoft\Windows\CurrentVersion\RunOnce
    Value: ztm8m6.exe
  • Key: SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\loky2reg
    Value: DllName
  • Key: SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\loky2reg
    Value: Startup
  • Key: Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\loky2reg
    Value: DllName
  • Key:
    SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\artm_newreg

    Value: DllName
  • Key: SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\se500mdm
    Value: nk48id
  • Key: SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensSrv
    Value: StartShell
  • Key: SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensSrv
    Value: DllName
  • Key: Software\Microsoft\Windows NT\CurrentVersion\Windows
    Value: AppInit_DLLs
    Data: wowexec.dll C:\WINDOWS\system32\wowexec.dll
  • Key: SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Applets
    Value: DllName
  • Key: Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects
    \{9230901B-70AA-1F7E-DDF6-5417C28755C1}

    Value: updwebmin
  • Key: SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\logons
    Value: DllName
  • Key: SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\winowl32
    Value: Asynchronous
  • Key: SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\winowl32
    Value: DllName
  • Key: SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\winowl32
    Value: Impersonate
  • Key: SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\winowl32
    Value: Startup
  • Key: SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\winowl32
    Value: Shutdown
  • Key: Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\winowl32
    Value: Asynchronous
  • Key: Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\winowl32
    Value: DllName
  • Key: Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\winowl32
    Value: Impersonate
  • Key: Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\winowl32
    Value: Startup
  • Key: Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\winowl32
    Value: Shutdown
  • Key: Software\Microsoft\Internet Explorer\Main
    Value: Local Page
    Data: c:\secure32.html
  • Key: Software\Microsoft\Windows NT\CurrentVersion\Winlogon
    Value: Shell
    Data: explorer.exe C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe

Warning: Sometimes, trojan can use system file names or randomly generated names for its executable. We recommend you to use WiperSoft Antispyware Malware Remediation Tool for safe problem solution.

If you are already our customer or you have additional questions ask our support team for help in removing Generic Trojan!

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Here are the descriptions of problems connected with Generic Trojan and Rewhiif.exe we received earlier:

Problem Summary: Generic Download viruses keep infecting my computer.

Hello,

I have McAfee SecurityCenter but it is not catching the Generic Downloaded Trojans that keep infecting my computer. However, when I scan for viruses it then catches them then quarantines them. Later though, they will be back. I tried downloading your generic removal tool but when I go to start a scan I get this:

"Access violation at address 7C90225A in module 'ntdll.dll.' Write of address 00405F86"

Please help, I want to get rid of these viruses. What it does is when I search via google it directs me to some random website...

Thanks,
Mike

Problem was successfully solved. Ticket was closed.

Problem Summary: Plz help me, i am really pissed off these virus trojans whtever u call it :P >>> i am sending u online scan report >>> do reply quick

BitDefender QuickScan Beta 32-bit v0.9.9.0
------------------------------------------

Scan date: Sat Jan 23 19:46:10 2010
Machine ID: E834CEDA

Process winlogon.exe (800) is affected by Trojan.Generic.2887127
Process svchost.exe (1148) is affected by Trojan.Generic.2887127
Process Explorer.EXE (1644) is affected by Gen:Trojan.Heur.gq8@yuqLCsoi


Found 2 infected files!
-------------------------
C:\WINDOWS\system32\moqfecp.dll - Gen:Trojan.Heur.gq8@yuqLCsoi
C:\WINDOWS\system32\ztadvirj.dll - Trojan.Generic.2887127


Processes
---------
Firefox 3092 C:\Program Files\Mozilla Firefox\firefox.exe
Microsoft® Windows® Operating System 1644 C:\WINDOWS\Explorer.EXE
Microsoft® Windows® Operating System 1384 C:\WINDOWS\System32\alg.exe
Microsoft® Windows® Operating System 776 C:\WINDOWS\system32\csrss.exe
Microsoft® Windows® Operating System 856 C:\WINDOWS\system32\lsass.exe
Microsoft® Windows® Operating System 844 C:\WINDOWS\system32\services.exe
Microsoft® Windows® Operating System 708 C:\WINDOWS\System32\smss.exe
Microsoft® Windows® Operating System 1772 C:\WINDOWS\system32\spoolsv.exe
Microsoft® Windows® Operating System 236 C:\WINDOWS\system32\svchost.exe
Microsoft® Windows® Operating System 256 C:\WINDOWS\System32\svchost.exe
Microsoft® Windows® Operating System 924 C:\WINDOWS\system32\svchost.exe
Microsoft® Windows® Operating System 1056 C:\WINDOWS\system32\svchost.exe
Microsoft® Windows® Operating System 1148 C:\WINDOWS\System32\svchost.exe
Microsoft® Windows® Operating System 1312 C:\WINDOWS\system32\svchost.exe
Microsoft® Windows® Operating System 1536 C:\WINDOWS\system32\svchost.exe
Microsoft® Windows® Operating System 800 C:\WINDOWS\system32\winlogon.exe
Microsoft® Windows® Operating System 2572 C:\WINDOWS\system32\wuauclt.exe
WordWeb 304 C:\Program Files\WordWeb\wweb32.exe


Network activity
----------------
Process firefox.exe (3092) connected on port 80 (HTTP) - 69.4.225.189
Process firefox.exe (3092) connected on port 80 (HTTP) - maa03s01-in-f91.1e100.net
Process firefox.exe (3092) connected on port 80 (HTTP) - pz-in-f85.1e100.net
Process firefox.exe (3092) connected on port 80 (HTTP) - pz-in-f86.1e100.net
Process firefox.exe (3092) connected on port 80 (HTTP) - pz-in-f85.1e100.net
Process firefox.exe (3092) connected on port 80 (HTTP) - 81.52.205.152
Process firefox.exe (3092) connected on port 80 (HTTP) - pv-in-f85.1e100.net
Process firefox.exe (3092) connected on port 80 (HTTP) - pv-in-f85.1e100.net
Process firefox.exe (3092) connected on port 80 (HTTP) - bom01s01-in-f85.1e100.net
Process firefox.exe (3092) connected on port 80 (HTTP) - 69.4.225.189
Process firefox.exe (3092) connected on port 80 (HTTP) - pz-in-f85.1e100.net
Process firefox.exe (3092) connected on port 80 (HTTP) - pv-in-f85.1e100.net
Process firefox.exe (3092) connected on port 80 (HTTP) - pv-in-f85.1e100.net
Process firefox.exe (3092) connected on port 80 (HTTP) - pv-in-f85.1e100.net
Process firefox.exe (3092) connected on port 80 (HTTP) - 69.4.225.189
Process firefox.exe (3092) connected on port 80 (HTTP) - 69.4.225.189
Process firefox.exe (3092) connected on port 80 (HTTP) - maa03s01-in-f102.1e100.net
Process firefox.exe (3092) connected on port 80 (HTTP) - pz-in-f85.1e100.net
Process firefox.exe (3092) connected on port 80 (HTTP) - pz-in-f85.1e100.net
Process firefox.exe (3092) connected on port 80 (HTTP) - pz-in-f86.1e100.net
Process firefox.exe (3092) connected on port 80 (HTTP) - pv-in-f85.1e100.net
Process firefox.exe (3092) connected on port 80 (HTTP) - pv-in-f85.1e100.net
Process firefox.exe (3092) connected on port 80 (HTTP) - pv-in-f85.1e100.net
Process firefox.exe (3092) connected on port 80 (HTTP) - 69.4.225.189
Process firefox.exe (3092) connected on port 80 (HTTP) - maa03s01-in-f102.1e100.net
Process firefox.exe (3092) connected on port 80 (HTTP) - pz-in-f85.1e100.net
Process firefox.exe (3092) connected on port 80 (HTTP) - pz-in-f85.1e100.net
Process firefox.exe (3092) connected on port 80 (HTTP) - pv-in-f85.1e100.net
Process firefox.exe (3092) connected on port 80 (HTTP) - pv-in-f85.1e100.net

Process svchost.exe (1056) listens on ports: 135 (RPC)


Autoruns and critical files
---------------------------
Microsoft (R) .NET Framework C:\WINDOWS\system32\moqfecp.dll

Adobe CS4 Service Manager C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe
Intel(R) Common User Interface C:\WINDOWS\system32\hkcmd.exe
Intel(R) Common User Interface C:\WINDOWS\system32\igfxdev.dll
Intel(R) Common User Interface C:\WINDOWS\system32\igfxpers.exe
Intel(R) Common User Interface C:\WINDOWS\system32\igfxtray.exe
iTunes C:\Program Files\Deepu\iTunesHelper.exe
Microsoft® Windows® Operating System C:\WINDOWS\system32\browseui.dll
Microsoft® Windows® Operating System C:\WINDOWS\system32\crypt32.dll
Microsoft® Windows® Operating System C:\WINDOWS\system32\cryptnet.dll
Microsoft® Windows® Operating System C:\WINDOWS\system32\cscdll.dll
Microsoft® Windows® Operating System C:\WINDOWS\system32\dimsntfy.dll
Microsoft® Windows® Operating System C:\WINDOWS\system32\logonui.exe
Microsoft® Windows® Operating System C:\WINDOWS\system32\rundll32.exe
Microsoft® Windows® Operating System C:\WINDOWS\system32\sclgntfy.dll
Microsoft® Windows® Operating System C:\WINDOWS\system32\shell32.dll
Microsoft® Windows® Operating System C:\WINDOWS\system32\stobject.dll
Microsoft® Windows® Operating System c:\windows\system32\userinit.exe
Microsoft® Windows® Operating System C:\WINDOWS\system32\webcheck.dll
Microsoft® Windows® Operating System C:\WINDOWS\system32\wlnotify.dll
Microsoft® Windows® Operating System C:\WINDOWS\system32\WPDShServiceObj.dll
WordWeb C:\Program Files\WordWeb\wweb32.exe
µTorrent C:\Program Files\uTorrent\uTorrent.exe


Browser plugins
---------------
Microsoft (R) .NET Framework C:\WINDOWS\system32\moqfecp.dll
XML parser library c:\windows\system32\vg79677.dll
ztadvirj.dll C:\WINDOWS\system32\ztadvirj.dll

BitDefender QuickScan C:\Documents and Settings\Deepak\Application Data\Mozilla\Firefox\Profiles/1f402mkv.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\components\bdqscan.dll
BitDefender QuickScan C:\Documents and Settings\Deepak\Application Data\Mozilla\Firefox\Profiles/1f402mkv.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
Conduit Toolbar c:\program files\pass4sure\tbpas1.dll
ibibo messenger C:\Program Files\ibibo\messenger\ibibomsgr.exe
ibibo messenger web plugin C:\Program Files\ibibo\messenger\npibibomsgr.dll
Messenger C:\Program Files\Messenger\msmsgs.exe
Microsoft® Windows® Operating System C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
Microsoft® Windows® Operating System C:\WINDOWS\system32\mswsock.dll
Microsoft® Windows® Operating System C:\WINDOWS\system32\rsvpsp.dll
Microsoft® Windows® Operating System C:\WINDOWS\system32\shdocvw.dll
Microsoft® Windows® Operating System C:\WINDOWS\system32\winrnr.dll
Mozilla Default Plug-in C:\Program Files\Mozilla Firefox\plugins\npnul32.dll
npitunes.dll C:\Program Files\Mozilla Firefox\plugins\npitunes.dll
NPSWF32.dll C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
Picasa C:\Program Files\Google\Picasa3\npPicasa3.dll
QuickTime Plug-in 7.1.6 C:\Program Files\Internet Explorer\plugins\npqtplugin.dll
QuickTime Plug-in 7.1.6 C:\Program Files\Internet Explorer\plugins\npqtplugin2.dll
QuickTime Plug-in 7.1.6 C:\Program Files\Internet Explorer\plugins\npqtplugin3.dll
QuickTime Plug-in 7.1.6 C:\Program Files\Internet Explorer\plugins\npqtplugin4.dll
QuickTime Plug-in 7.1.6 C:\Program Files\Internet Explorer\plugins\npqtplugin5.dll
QuickTime Plug-in 7.1.6 C:\Program Files\Internet Explorer\plugins\npqtplugin6.dll
QuickTime Plug-in 7.1.6 C:\Program Files\Internet Explorer\plugins\npqtplugin7.dll
RealPlayer Version Plugin C:\Program Files\K-Lite Codec Pack\Real\browser\plugins\nprpjplug.dll
RealPlayer(tm) G2 LiveConnect-Enabled Plug-In (32- C:\Program Files\K-Lite Codec Pack\Real\browser\plugins\nppl3260.dll
Windows Genuine Advantage C:\Program Files\Mozilla Firefox\plugins\npLegitCheckPlugin.dll
Windows Presentation Foundation C:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll
Yahoo Application State Plugin C:\Program Files\Yahoo!\Shared\npYState.dll


Scan
----

No file uploaded.

Scan finished - communication took 3 sec
Total traffic - 0.01 MB sent, 0.64 KB recvd
Scanned 532 files and modules - 17 seconds

Problem was successfully solved. Ticket was closed.

Problem Summary: generic host process for WIN32 services error message.

I can't get this off my machine - computer keeps shutting down every 15 minutes and I cant seem to get on to any websites unless i type the full address in. Computer also running incredibly slow - please help - many thanks in advance!!

Problem was successfully solved. Ticket was closed.

Problem Summary: PC speed is very low because of trojan virus

PC speed is very low because of trojan virus attacking my PC

Problem was successfully solved. Ticket was closed.

Problem Summary: Trojan Generic

Hello

I having problems with virus. Trojan generic. I dont know how to delete this virus. I got Kasperskiy 2009, and its not helping me. This virus shutting all my programs every second. I tryed to scan my computer but it didnt helped me to fix the problem.

Please help me. Its really important for me because im working on my laptop every day.

Thank you.

Problem was successfully solved. Ticket was closed.

Problem Summary: generic host problem

while doing work with the net ..suddenly i lost the connection.inedd to restart my computer again to do my work

Problem was successfully solved. Ticket was closed.

Problem Summary: System Error

I want to get rid of the virus..

Problem was successfully solved. Ticket was closed.

Problem Summary: Generic

I have Generic11 and generic10 and my antivirus (avg 2008 and nod32) can not delete it! what can i do? i tried to delete the TEMP folder which is under these folders: Users, Local.. etc. what should i do?

Problem was successfully solved. Ticket was closed.

Problem Summary: Trojan Generic11.RV

This Trojan enters in action once we've turned the internet connection on. It has no effect if no link to the web. It turns off the automatic updates (it says it's off but it isn't) and eventually blocks my access to any website.

I've tried a number of things (Spyware removers - all kinds, AVG, etc, only this one stays intact).

Please help.

Problem was successfully solved. Ticket was closed.

Problem Summary: Problem with Generic host process

I have Windows XP SP2 in French.After a few minutes of internet connection I receive the following "Generic Host Process for Win32 Services a rencontre un probleme et doit fermer.Then it close my sound system and the colours above and below the screen are becoming white instead of blue

Problem was successfully solved. Ticket was closed.

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