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How to remove 24/7 Help (ads, banners, deals)

* What is 24/7 Help

* Download 24/7 Help Removal Tool

* Remove 24/7 Help manually

* Uninstall 24/7 Help from Windows 10

* Uninstall 24/7 Help from Windows 8/8.1

* Uninstall 24/7 Help from Windows 7

* Get Professional Support

* Read Comments

Threat indicator: MEDIUM

Threat's profile

Name of the threat:

Command or file name:

Threat type:

Affected OS:

Affected browsers:

24/7 Help



Win32 (Windows XP, Vista/7, 8/8.1, Windows 10)

Google Chrome, Mozilla Firefox, Internet Explorer, Safari

24/7 Help intrusion method

24/7 Help

24/7 Help installs on your PC along with free software. This method is called "bundled installation". Freeware offers you to install additional module (24/7 Help). Then if you fail to decline the offer it starts hidden installation. 24/7 Help copies its file(s) to your hard disk. Its typical file name is 24x7desk.dll. Sometimes it creates new startup key with name 24/7 Help and value 24x7desk.dll. You can also find it in your processes list with name 24x7desk.dll or 24/7 Help. Also, it can create folder with name 24/7 Help under C:\Program Files\ or C:\ProgramData. After installation 24/7 Help starts displaying ads, pop-ups, banners on your PC or in browsers. It is recommended to remove 24/7 Help immediately.

Download SpyHunter by Enigma Software Group LLC

Download this advanced removal tool and solve problems with 24/7 Help and 24x7desk.dll (download of fix will start immediately):

Download Removal Tool to remove 24/7 Help

SpyHunter was developed by US-based company EnigmaSoftware and is able to remove 24/7 Help-related issues in automatic mode. Tested on Windows XP, Windows Vista, Windows 7, Windows 8 and Windows 10. Trial version of SpyHunter provides detection of computer threats like 24/7 Help for FREE.

Features of SpyHunter 4

* Removes all files created by 24/7 Help.

* Removes all registry entries created by 24/7 Help.

* You can activate System and Network Guards and forget about malware.

* Can fix browser problems and protect browser settings.

* Removal is guaranteed - if SpyHunter fails ask for FREE support.

* 24/7 Spyware Helpdesk Support included into the package.

Download Stronghold AntiMalware by Security Stronghold LLC

Download antimalware designed specifically to remove threats like 24/7 Help and 24x7desk.dll (download of fix will start immediately):

Download AntiMalware to remove 24/7 Help

Features of Stronghold Antimalware

* Removes all files created by 24/7 Help.

* Removes all registry entries created by 24/7 Help.

* Fixes browser redirection and hijack if needed.

* "Toolbar Remover" tool will help you get rid of unwanted browser extensions.

* Removal is guaranteed - if Stronghold AntiMalware fails ask for FREE support.

* 24/7 Helpdesk Support and 5 hours of Remote Support via GoToAssist included into the package.

Let our support team solve your problem with 24/7 Help and remove 24/7 Help right now!

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Submit support ticket below and describe your problem with 24/7 Help. Support team will offer you solution in several minutes and give a step-by-step instruction on how to remove 24/7 Help. Trouble-free tech support with over 10 years experience removing malware.

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Threat's description and solution are developed by Security Stronghold security team.

Here you can also learn:

* Technical details of 24/7 Help threat.

* Manual 24/7 Help removal.

* Download 24/7 Help Removal Tool.

How to remove 24/7 Help manually

This problem can be solved manually by deleting all registry keys and files connected with 24/7 Help, removing it from starup list and unregistering all corresponding DLLs. Additionally missing DLL's should be restored from distribution in case they are corrupted by 24/7 Help.

To get rid of 24/7 Help, you should:

1. Kill the following processes and delete the appropriate files:

  • 24x7desk.64.dll
  • 24x7desk.dll
  • App24x7Help.exe
  • App24x7Hook.dll
  • App24x7Hook.exe
  • App24x7Svc.exe
  • unins000.dat
  • unins000.exe
  • 24x7 Help.lnk
  • Uninstall 24x7 Help.lnk

Warning: you should delete only those files which checksums are listed as malicious. There may be valid files with the same names in your system. We recommend you to use 24/7 Help Removal Tool for safe problem solution.

2. Delete the following malicious folders:

  • %APPDATA%\24x7 Help\
  • %PROGRAMS%\24x7 Help\
  • %PROGRAMFILES%\24x7Help\

3. Delete the following malicious registry entries and\or values:

  • Key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\
    Value: 24x7HELP
    Data: C:\Program Files\24x7Help\App24x7Help.exe
  • Key: HKLM\SYSTEM\CurrentControlSet\Services\24x7HelpSvc
  • Key: HKCU\Software\24x7HELP
  • Key: HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_24X7HELPSVC
  • Key:
  • Key: HKLM\SOFTWARE\Classes\CLSID\{865D7100-82C7-42F4-9C06-860DEC0871B2}

Warning: if value is listed for some registry entries, you should only clear these values and leave keys with such values untouched. We recommend you to use 24/7 Help Removal Tool for safe problem solution.

Uninstall 24/7 Help related programs from Control Panel

We recommend you to check list of installed programs and search for 24/7 Help entry or other unknown and suspicious programs. Below are instructions for different version if Windows. In some cases adware programs are protected by malicious service or process and it will not allow you to uninstall it. If 24/7 Help won't uninstall or gives you error message that you do not have sufficient rights to do this perform below instructions in Safe Mode or Safe Mode with Networking or use 24/7 Help Removal Tool.

Windows 10

  • Click on the Start menu and choose Settings

  • Then click on System and choose Apps & Features in the left column

  • Find 24/7 Help under in the list and click Uninstall button near it.

  • Confirm by clicking Uninstall button in opened window if necessary.

Windows 8/8.1

  • Right click on the bottom left corner of the screen (while on your desktop)

  • In the menu choose Control Panel

  • Click Uninstall a program under Programs and Features.

  • Locate 24/7 Help or other related suspicious program.

  • Click Uninstall button.

  • Wait until uninstall process is complete.

Windows 7/Vista

  • Click Start and choose Control Panel.

  • Choose Programs and Features and Uninstall a program.

  • In the list of installed programs find 24/7 Help

  • Click Uninstall button.

Windows XP

  • Click Start

  • In the menu choose Control Panel

  • Choose Add / Remove Programs.

  • Find 24/7 Help related entries.

  • Click Remove button.

Protect computer and browsers from infection

Adware threats like 24/7 Help are very wide-spread, and unfortunatelly many antiviruses fail to detect it. To protect your computer from future infection we recommend you to use SpyHunter, it has active protection module and browser settings guard. It does not conflict with any antiviruses and creates additional shield against threats like 24/7 Help.

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