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How to remove Desk365 (ads, banners, deals)



Threat's profile Threat indicator: HIGH

Name of the threat:Desk365

Command or file name:desk365.exe

Threat type:Adware

Affected OS:Win32/Win64 (Windows XP, Vista/7, 8/8.1, Windows 10)

Affected browsers:Google Chrome, Mozilla Firefox, Internet Explorer, Safari

Adware Desk365 is bundled with search hijacker Qvo6.com.


Desk365 intrusion method

Desk365

Desk365 installs on your PC along with free software. This method is called "bundled installation". Freeware offers you to install additional module (Desk365). Then if you fail to decline the offer it starts hidden installation. Desk365 copies its file(s) to your hard disk. Its typical file name is desk365.exe. Then it creates new startup key with name Desk365 and value desk365.exe. You can also find it in your processes list with name desk365.exe or Desk365. Also, it can create folder with name Desk365 under C:\Program Files\ or C:\ProgramData. If you have further questions about Desk365, please ask below. You can use programs to remove Desk365 from your browsers below.


Download Removal Tool

Download this advanced removal tool and solve problems with Desk365 and desk365.exe (download of fix will start immediately):

Download Removal Tool to remove Desk365

* Removal Tool was developed to remove Desk365-related issues in automatic mode. Remover has active module to protect PC from hijackers. Program was tested on Windows XP, Windows Vista, Windows 7, Windows 8 and Windows 10. Trial version of Removal Tool provides detection of computer threats like Desk365 for FREE.


Features of Removal Tool

  • Removes all files created by Desk365.
  • Removes all registry entries created by Desk365.
  • You can activate System and Network Guards and forget about malware.
  • Can fix browser problems and protect browser settings.
  • Removal is guaranteed - if Removal Tool fails ask for FREE support.
  • 24/7 Spyware Helpdesk Support included into the package.

Download Stronghold AntiMalware by Security Stronghold LLC

Download antimalware designed specifically to remove threats like Desk365 and desk365.exe (download of fix will start immediately):

Download AntiMalware to remove Desk365

Features of Stronghold Antimalware

  • Removes all files created by Desk365.
  • Removes all registry entries created by Desk365.
  • Fixes browser redirection and hijack if needed.
  • "Toolbar Remover" tool will help you get rid of unwanted browser extensions.
  • Removal is guaranteed - if Stronghold AntiMalware fails ask for FREE support.
  • 24/7 Helpdesk Support and 5 hours of Remote Support via GoToAssist included into the package.


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Software Industry Professionals Member Threat's description and solution are developed by Security Stronghold security team.

Here you can also learn:


How to remove Desk365 manually

This problem can be solved manually by deleting all registry keys and files connected with Desk365, removing it from startup list and unregistering all corresponding DLLs. Additionally missing DLL's should be restored from distribution in case they are corrupted by Desk365.

To get rid of Desk365, you should:

1. Kill the following processes and delete the appropriate files:

  • desk365.exe
  • DeskExternal.exe
  • deskplusdl.exe
  • deskSvc.exe
  • ebase.dll
  • edeskcmn.dll
  • eDhelper.exe
  • eDhelper64.exe
  • edis.dll
  • edis64.dll
  • ElexDbg.dll
  • eUninstall.exe
  • TrayDownloader.exe
  • WinZipperdl.exe
  • zlib1.dll
  • Desk 365.lnk
  • eUninstall.lnk
  • eGdpSvc.exe
  • Desk 365.lnk
  • eUninstall.lnk
  • eGdpSvc.exe

Warning: you should delete only those files which checksums are listed as malicious. There may be valid files with the same names in your system. We recommend you to use Desk365 Removal Tool for safe problem solution.

2. Delete the following malicious folders:

  • %PROGRAMFILES%\Desk 365\
  • %PROGRAMS%\Desk 365\
  • %COMMON_APPDATA%\eSafe\
  • C:\Users\All Users\eSafe\
  • %APPDATA%\Microsoft\Internet Explorer\Quick Launch\User Pinned\StartMenu\
  • %APPDATA%\Desk 365\
  • %APPDATA%\eDownload\
  • %APPDATA%\eIntaller\

3. Delete the following malicious registry entries and\or values:

  • Key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Desk 365
  • Key:
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\eSafeSecControl
  • Key: HKLM\SOFTWARE\deskSvc
  • Key: HKLM\SOFTWARE\eSafeSecControl
  • Key: HKLM\SOFTWARE\hdcode
  • Key: HKLM\SOFTWARE\qvo6Software
  • Key: HKLM\SOFTWARE\qvo6Software\qvo6hp
  • Key: HKLM\SOFTWARE\V9
  • Key: HKLM\SYSTEM\CurrentControlSet\services\eventlog\Application\desksvc
  • Key: HKLM\SYSTEM\CurrentControlSet\services\eventlog\Application\eSafeSvc
  • Key: HKLM\SYSTEM\CurrentControlSet\services\desksvc
  • Key: HKLM\SYSTEM\CurrentControlSet\services\eSafeSvc

Warning: if value is listed for some registry entries, you should only clear these values and leave keys with such values untouched. We recommend you to use Desk365 Removal Tool for safe problem solution.


Uninstall Desk365 related programs from Control Panel

We recommend you to check list of installed programs and search for Desk365 entry or other unknown and suspicious programs. Below are instructions for different version if Windows. In some cases adware programs are protected by malicious service or process and it will not allow you to uninstall it. If Desk365 won't uninstall or gives you error message that you do not have sufficient rights to do this perform below instructions in Safe Mode or Safe Mode with Networking or use Desk365 Removal Tool.


Windows 10

  • Click on the Start menu and choose Settings
  • Then click on System and choose Apps & Features in the left column
  • Find Desk365 under in the list and click Uninstall button near it.
  • Confirm by clicking Uninstall button in opened window if necessary.

Windows 8/8.1

  • Right click on the bottom left corner of the screen (while on your desktop)
  • In the menu choose Control Panel
  • Click Uninstall a program under Programs and Features.
  • Locate programs that can be connected with Desk365 or other related suspicious program.
  • Click Uninstall button.
  • Wait until uninstall process is complete.

Windows 7/Vista

  • Click Start and choose Control Panel.
  • Choose Programs and Features and Uninstall a program.
  • In the list of installed programs find entries related to Desk365
  • Click Uninstall button.

Windows XP

  • Click Start
  • In the menu choose Control Panel
  • Choose Add / Remove Programs.
  • Find Desk365 related entries.
  • Click Remove button.

Remove Desk365 related extensions from your browsers

Desk365 in some cases can be accompanied with browsers extension. We recommend you to use free option Toolbar Remover under Tools in Stronghold AntiMalware to remove unwanted browser extensions related to Desk365. We recommend you to perform scan your PC with Removal Tool or Stronghold AntiMalware. To remove extenions from your browsers manually do the following:

Internet Explorer

  • While in Internet Explorer click cogwheel icon in the top right corner
  • In the menu choose the Manage Add-ons
  • Select Toolbar and Extension tab.
  • Choose add-on possibly related to Desk365 or other related adware BHO.
  • Click Disable button.

Warning: This option will only disable unwanted plugin. For effective Desk365 removal use Desk365 Removal Tool.

Google Chrome

  • Start Google Chrome.
  • In the address bar type chrome://extensions/
  • In the list of add-ons find related to Desk365 and click recycle bin icon.
  • Confirm Desk365 removal.

Mozilla Firefox

  • Open Firefox
  • In the address bar type about:addons
  • Click Extensions tab.
  • In the list of extension locate ones related to Desk365.
  • Click Remove button near it.

Protect computer and browsers from infection

Adware threats like Desk365 are very widespread and, unfortunately, many anti-virus programs fail to detect it. To protect your computer from future infection we recommend you to use Removal Tool, it has active protection module and browser settings guard. It does not conflict with any anti-virus programs and creates additional shield against threats like Desk365.


Here are the descriptions of problems connected with Desk365 and desk365.exe we received earlier:

Problem Summary: desk365.exe-system error

the program can't start because MSVCR100.dill is missing from your computer .try re installing the program to fix this problem

Problem was successfully solved. Ticket was closed.

Problem Summary: desk365.exe-system error

the program can't start because MSVCR100.dill is missing from your computer .try re installing the program to fix this problem

Problem was successfully solved. Ticket was closed.

Problem Summary: desk365.exe-system error

the program can't start because MSVCR100.dill is missing from your computer .try re installing the program to fix this problem

Problem was successfully solved. Ticket was closed.

Problem Summary: Egdpsvc.exe error

System has slowed down.
keep getting messages that the egdpsvc.exe file has been deleted.
unable to connect to vpn connection.
please help!

Problem was successfully solved. Ticket was closed.

Problem Summary: Desk 365 was planted on my computer

How can I get rid of it? I have tried but the site says denied.

Problem was successfully solved. Ticket was closed.

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