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How to remove Shopping Sidekick (ads, banners, deals)



Threat's profile Threat indicator: HIGH

Name of the threat:Shopping Sidekick

Command or file name:ShoppingSidekick.exe

Threat type:Adware

Affected OS:Win32/Win64 (Windows XP, Vista/7, 8/8.1, Windows 10)

Affected browsers:Google Chrome, Mozilla Firefox, Internet Explorer, Safari


Shopping Sidekick intrusion method

Shopping Sidekick

Shopping Sidekick installs on your PC along with free software. This method is called "bundled installation". Freeware offers you to install additional module (Shopping Sidekick). Then if you fail to decline the offer it starts hidden installation. Shopping Sidekick copies its file(s) to your hard disk. Its typical file name is ShoppingSidekick.exe. Then it creates new startup key with name Shopping Sidekick and value ShoppingSidekick.exe. You can also find it in your processes list with name ShoppingSidekick.exe or Shopping Sidekick. Also, it can create folder with name Shopping Sidekick under C:\Program Files\ or C:\ProgramData. If you have further questions about Shopping Sidekick, please ask below. You can use programs to remove Shopping Sidekick from your browsers below.


Download Removal Tool

Download this advanced removal tool and solve problems with Shopping Sidekick and ShoppingSidekick.exe (download of fix will start immediately):

Download WiperSoft Antispyware to remove Shopping Sidekick

* WiperSoft Antispyware was developed to remove threats like Shopping Sidekick in automatic mode. Remover has active module to protect PC from hijackers, trojans, ransomware and other viruses. Trial version of Wipersoft provides detection of computer viruses for FREE. To remove malware, you have to purchase the full version of Wipersoft.


Features of WiperSoft Antispyware Malware Remediation Tool

  • Removes all files created by viruses.
  • Removes all registry entries created by viruses.
  • You can activate System and Network Guards and forget about malware.
  • Can fix browser problems and protect browser settings.
  • Removal is guaranteed - if Removal Tool fails ask for FREE support.
  • 24/7 Spyware Helpdesk Support included into the package.

Download Spyhunter Remediation Tool by Enigma Software

Download antimalware designed specifically to remove threats like Shopping Sidekick and ShoppingSidekick.exe (download of fix will start immediately):

Download AntiMalware to remove Shopping Sidekick

Features of Spyhunter Remediation Tool

  • Removes all files created by Shopping Sidekick.
  • Removes all registry entries created by Shopping Sidekick.
  • Fixes browser redirection and hijack if needed.
  • "Toolbar Remover" tool will help you get rid of unwanted browser extensions.
  • Removal is guaranteed - if Spyhunter Remediation Tool fails ask for FREE support.
  • 24/7 Helpdesk Support and 5 hours of Remote Support via GoToAssist included into the package.


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Software Industry Professionals Member Threat's description and solution are developed by Security Stronghold security team.

Here you can also learn:


How to remove Shopping Sidekick manually

This problem can be solved manually by deleting all registry keys and files connected with Shopping Sidekick, removing it from startup list and unregistering all corresponding DLLs. Additionally missing DLL's should be restored from distribution in case they are corrupted by Shopping Sidekick.

To get rid of Shopping Sidekick, you should:

1. Kill the following processes and delete the appropriate files:

  • ButtonUtil.dll
  • Shopping Sidekick Plugin-bg.exe
  • Shopping Sidekick Plugin.dll
  • Shopping Sidekick Plugin.exe
  • Uninstall.exe
  • Updater21802.exe

Warning: you should delete only those files which checksums are listed as malicious. There may be valid files with the same names in your system. We recommend you to use WiperSoft Antispyware Malware Remediation Tool for safe problem solution.

**Trial version of Wipersoft provides detection of computer viruses for FREE. To remove malware, you have to purchase the full version of Wipersoft.

2. Delete the following malicious folders:

  • %APPDATA%\Mozilla\Firefox\Profiles\gb5e8gtn.default\extensions\extension21802@extension21802.com\
  • %LOCAL_APPDATA%\Google\Chrome\User Data\Default\Extensions\dlopielgodpjhkbapdlbbicpiefpaack\
  • %LOCAL_APPDATA%\Google\Chrome\User Data\Default\databases\chrome-extension_dlopielgodpjhkbapdlbbicpiefpaack_0\
  • %LOCAL_APPDATA%\Updater21802\
  • %PROGRAMFILES%\Shopping Sidekick Plugin\

3. Delete the following malicious registry entries and\or values:

  • Key: HKLM\SOFTWARE\Classes\CLSID\{11111111-1111-1111-1111-110211181102}
  • Key: HKLM\SOFTWARE\Classes\CLSID\{22222222-2222-2222-2222-220222182202}
  • Key: HKLM\SOFTWARE\Classes\Interface\{55555555-5555-5555-5555-550255185502}
  • Key: HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660266186602}
  • Key: HKLM\SOFTWARE\Classes\TypeLib\{44444444-4444-4444-4444-440244184402}
  • Key: HKLM\SOFTWARE\Classes\CrossriderApp0021802.BHO
  • Key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects
    \{11111111-1111-1111-1111-110211181102}
  • Key:
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Shopping Sidekick Plugin
  • Key: HKCU\Software\Crossrider
  • Key: HKCU\Software\Cr_Installer
  • Key: HKCU\Software\InstalledBrowserExtensions\215 Apps
  • Key: HKCU\Software\Shopping Sidekick Plugin
  • Key: Software\Microsoft\Windows\CurrentVersion\Run\
    Value: Updater21802.exe

Warning: if value is listed for some registry entries, you should only clear these values and leave keys with such values untouched. We recommend you to use WiperSoft Antispyware Malware Remediation Tool for safe problem solution.


Uninstall Shopping Sidekick related programs from Control Panel

We recommend you to check list of installed programs and search for Shopping Sidekick entry or other unknown and suspicious programs. Below are instructions for different version if Windows. In some cases adware programs are protected by malicious service or process and it will not allow you to uninstall it. If Shopping Sidekick won't uninstall or gives you error message that you do not have sufficient rights to do this perform below instructions in Safe Mode or Safe Mode with Networking or use WiperSoft Antispyware Malware Remediation Tool.


Windows 10

  • Click on the Start menu and choose Settings
  • Then click on System and choose Apps & Features in the left column
  • Find Shopping Sidekick under in the list and click Uninstall button near it.
  • Confirm by clicking Uninstall button in opened window if necessary.

Windows 8/8.1

  • Right click on the bottom left corner of the screen (while on your desktop)
  • In the menu choose Control Panel
  • Click Uninstall a program under Programs and Features.
  • Locate programs that can be connected with Shopping Sidekick or other related suspicious program.
  • Click Uninstall button.
  • Wait until uninstall process is complete.

Windows 7/Vista

  • Click Start and choose Control Panel.
  • Choose Programs and Features and Uninstall a program.
  • In the list of installed programs find entries related to Shopping Sidekick
  • Click Uninstall button.

Windows XP

  • Click Start
  • In the menu choose Control Panel
  • Choose Add / Remove Programs.
  • Find Shopping Sidekick related entries.
  • Click Remove button.

Remove Shopping Sidekick related extensions from your browsers

Shopping Sidekick in some cases can be accompanied with browsers extension. We recommend you to use free option Toolbar Remover under Tools in Spyhunter Remediation Tool to remove unwanted browser extensions related to Shopping Sidekick. We recommend you to perform scan your PC with Removal Tool or Spyhunter Remediation Tool. To remove extenions from your browsers manually do the following:

Internet Explorer

  • While in Internet Explorer click cogwheel icon in the top right corner
  • In the menu choose the Manage Add-ons
  • Select Toolbar and Extension tab.
  • Choose add-on possibly related to Shopping Sidekick or other related adware BHO.
  • Click Disable button.

Warning: This option will only disable unwanted plugin. For effective Shopping Sidekick removal use WiperSoft Antispyware Malware Remediation Tool.

Google Chrome

  • Start Google Chrome.
  • In the address bar type chrome://extensions/
  • In the list of add-ons find related to Shopping Sidekick and click recycle bin icon.
  • Confirm Shopping Sidekick removal.

Mozilla Firefox

  • Open Firefox
  • In the address bar type about:addons
  • Click Extensions tab.
  • In the list of extension locate ones related to Shopping Sidekick.
  • Click Remove button near it.

Protect computer and browsers from infection

Adware threats like Shopping Sidekick are very widespread and, unfortunately, many anti-virus programs fail to detect it. To protect your computer from future infection we recommend you to use WiperSoft Antispyware Malware Remediation Tool, it has active protection module and browser settings guard. It does not conflict with any anti-virus programs and creates additional shield against threats like Shopping Sidekick.


Here are the descriptions of problems connected with Shopping Sidekick and ShoppingSidekick.exe we received earlier:

Problem Summary: I have pop ups that come on my screen when I try to get logged in to my e mail.

All the time I am on the computer, I have news flashes,etc popping up while I am trying to log in. I have contacted Hughes Net about this & they say they can't do anything about it.
I do not do any online shopping and do not go online often.
I am not comfortable with changing programs, as I am not sure I will not remove something I may need.
I have clicked on some of the news flashes and wonder if I have gotten some type of virus.

Problem was successfully solved. Ticket was closed.

Problem Summary: shopping sidekick slow down pc

my computer has been slowing down so i tried deleting things and on my control panel where you add and remove objects shopping sidekick was there i didn't remember downloading it so i deleted it then it said successful uninstall but it still stayed on my computer trying a removal tool bow but not sure if it will do the trick

Problem was successfully solved. Ticket was closed.

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